Post Job Free

Resume

Sign in

Sales Customer Service

Location:
Fallbrook, CA, 92088
Posted:
October 05, 2015

Contact this candidate

Resume:

BRIAN STEINER

Oceanside, Ca

Cell: 817-***-****

acry4d@r.postjobfree.com

Extremely driven, goal-oriented, career-minded sales professional, with enterprise account executive experience, offering excellent solution and consultative selling skills. Successful closer with proven track record of success. Example-setting leader with consistent quota achievement, selling to Fortune 500 to SMB, leveraging relationships from managers, owners, to C-level executives. Keen ability of understanding the business approach, game-plan, budget and marketing goals of the client, and a knack for identifying any weaknesses, problematic aspects or areas needing improvement, then creating dynamic, cost-effective, profitable solutions for both parties. Effective working in a fast-paced, demanding, deadline-driven environment, while maintaining professionalism, composure and the end-goal in mind at all times. high volume sales, long-term agreements, possessing exceptional closing and negotiation skills, providing a win/win for all parties concerned.

Professional Experience

Bridgestone/Firestone Automotive Laguna Hills, Ca 6/2013 to Present

Regional Sales Manager

Managing Sales Division in South Orange County, providing automotive repair for National Acounts such as Enterprise, Leaseplan USA, Johnson & Johnson, etc. Proficient in providing exceptional customer service and high volume fleet solutions.

Managing territory is Western US.

In communications with group principals, marketing managers, ensuring high customer satisfaction rates.

Ncompass Trac Laguna Hills, Ca 7/2011 to 3/2013

Western U.S. Regional Sales Manager

First of its kind comprehensive Revenue Focused Application Suite built for Automotive Dealerships. It's design is the result of continued input from a consortium of dealers with the sole purpose of acquiring and retaining customers within an area of influence. Cloud based loyalty rewards program in a box. Providing dealerships the ability to capture new and build a bond with existing customers that will insure a lasting business relationship built on valued mutual benefit.

Managing territory is Western U.S.

In communications with dealer principals, GM’s, Fixed Operations Directors/Managers, Marketing Directors of dealerships who have implemented program to ensure highest possible success rates and overall customer satisfaction.

Personally responsible for helping to obtain America’s largest automotive groups such as AutoNation, MileOne, and such OEMs as BMW, Mercedes-Benz, Bentley, Toyota, Chevrolet, and Ford.

MyCustomerData.com Mission Viejo, Ca 8/2010 to 7/2011

Sr. Account Executive – Maryland, West Virginia, Virginia (Report To VP/CEO)

Integrated Marketing Solution and Saas based advertising company focused on the automobile industry. Uncovered needs and customized solutions to Company’s largest National Accounts including Mercedes Benz and BMW. Delivered account management, solutions sales and followed up by managing aggressive timelines to ensure successful campaign launch for company clients.

Worked directly with major US Manufacturers including Mercedes-Benz, Land Rover, BMW on building customized strategic marketing campaign built for customer retention, re-acquisition, and acquisition of prospects/conquests.

Worked with C level personnel to establish ROI and overall customer/client satisfaction of marketing approach as well as daily customer support needs.

Provided solutions for long term and short term projects.

Worked with industry leaders to increase dealer revenues by generating additional business to dealers’ capacity while tracking direct mailer responses.

Maintained relationships/provide customer service throughout campaign for client.

Built reference list while providing measurable results driven to exceed client expectations.

Maintained exceptional conversion ratio from presentation opportunity to implementation.

ICU Medical, INC. San Clemente, Ca 8/2007 to 11/2008

Sr. Project Manager

Renal Care Division – Western U.S.

Business Development - Responsible for maintaining existing accounts, creating new opportunities from distribution and sales growth by gaining exposure in marketplace as well as clinicians. Technology was new and changed normal protocol, ultimately proving to be a truly revolutionary product that provides efficiency for nurses, reduced cost/use of materials, and better patient outcomes (black and white clinical data was collected to verify this claim).

Managed distribution teams throughout the Western US, including Alaska and Hawaii (12states).

On a daily basis, worked together with C level personnel to establish financial and clinical benefits to the facility/group.

Converted largest account for Renal Division in 2008. Liberty Dialysis Hawaii (15 Hospitals), $1.5 million in annual residual sales. This led to eventual conversion, which I also directly participated in the negotiations of with Liberty Dialysis on mainland USA (an additional 120 and expanding clinics, equivalent to $12 million in annual residual sales).

Flawless retention rate after bugs were worked out with Phase I TEGO and recommended usage implemented throughout client database.

Homeloan Advisors, Inc. Costa Mesa, Ca 8/2003 to 8/2007

President/CEO

Strategic Solution Sales – Sold conforming and Non-Conforming Mortgage loan products as a Direct Lender via warehouse lines of credit. Managed a sales team of 15 sales executives.

Provided Sub-Prime, AAA, AA, A/B/C/D clients established referral sources. Qualified clients, created Loan packages to meet clients needs.

Relationship Building - Built client loyalty, and repeat/new business, with a strong history of proven relationship building skills. Maintained adeptness at establishing strategic alliances with lenders/AEs/underwriters/CEOs, CFOs, COOs across all areas of an organization, leveraging relationships to strengthen Countrywide’s position within the industry.

CountryWide Bank Van Nuys, Ca 8/2003 to 12/2006

Sr. Account Executive

Strategic Solution Sales – Sold conforming and Non-Conforming Mortgage loan products for a Direct Lender.

Sold Sub-Prime, AAA, AA, A/B/C/D clients established referral sources. Qualified clients, created Loan packages to meet clients needs.

Relationship Building - Built client loyalty, and repeat/new business, with a strong history of proven relationship building skills. Maintained adeptness at establishing strategic alliances with lenders/AEs/underwriters/CEOs, CFOs, COOs across all areas of an organization, leveraging relationships to strengthen Countrywide’s position within the industry.

New Business Development and Prospecting - While growing revenue stream within existing base, prospected to expand client base, leveraging Real Estate agents/borrower relationships, industry contacts, and creative prospecting techniques to generate new opportunities. .

Closed $120.5 million dollars in non-prime loans in 2005.

3 time Platinum Producer’s Award winner (2004 and 2005)

Diamond Club - top producer of the year/company-wide in 2004 with over $400,000 in commissions.

Consistently finished among top 3 in sales team per month.

Achieved 90% closing ratio of files submitted to funding in 2004.

Largest monthly earnings $52,000…averaged $30,000 - $35,000 monthly commissions.

Sterling BMW Newport Beach, Ca 8/2001 to 6/2003

Client Advisor

Direct sales/closer - averaged 20-25 units (new / pre-owned) sold per month.

Excellent CSI – 100% customer approval rating.

Among top of sales team in gross profits per unit sold.

Averaged 4-5 units sold per weekend.

Education

Jasper Composite School Jasper, Alberta, Canada 1991 - 1995

Graduate with Honors

University of California San Diego La Jolla, Ca. 1995 - 1999

Major in Biology Degree Received – Bachelors of Science

Minor in Business

Professional Hockey Player

Amsterdam Boretti Tigers Amsterdam, NL 5/2002 to 8/2002

(Professional hockey Team/ Dutch Elite Hockey Federation)

Extra Training / Daily Implemented Tools

Tom Hopkins International Boot Camp Sales Mastery, Tony Robbins, Get the Edge Sales Mastery, Brian Tracy, how to get yes, Blair Singer, Sales Dogs.

Needleless Technology/IV Therapy, Biology, Anesthesiology, Central Venous Catheters, Chemotherapy, and Renal Care.



Contact this candidate