Ozella Graham

**** ************* ***., *-*, Tucker, GA 30084, 678-***-**** Home,

acry3o@r.postjobfree.com

Qualifications Summary

Demonstrated excellent administrative skills in management of a fast-paced office setting. Competent verbal and communication skills with the ability to simultaneously conduct business affairs. Vast administrative experience to provide and maintain high levels of efficiency and productivity. Open-minded and understanding of customer needs with an earnest attention to detail and positive customer service results. Trusted, loyal, and motivated person.

Education

Brown Mackie College-Atlanta, Associate Degree, Healthcare Administration, Graduated June 2013, GPA 3.89

Argosy University-Atlanta, Bachelor Degree, Business Management (Concentration Healthcare Management) June 2016, GPA 3.80

Professional Experience

Communicated with physician, staff, patients, and patient’s families to successfully

met patient needs.

Maintained front office operations with coordination and flow to enhance service.

Operated high-volume phone system and maintained daily direct and indirect patient relations by acting as point of contact for patient; schedule appointments.

Created and managed patients charts; meticulously input patients demographics

In to NextGen system.

Supervised and maintained daily administrative operations by providing, supporting efficient and positive work environment.

Proficiently and effectively communicated with loan officers, builders, agents, buyers, sellers, and bank officials via phone, email, and fax. Coordinated schedules, appointments, and closings.

Worked well and calm under pressure while meeting deadlines.

Accurately drafted and edited contracts and amendments; supervised and delegated work assignments.

Knowledgeable Microsoft Office (Word, Excel, Power Point, and Internet).

Work History

M & W Cleaning Office Administrator October 2010-December 2014

Austell, GA 30168

Barrow Regional Medical Center Front Office April-May 2013

Winder, GA 30680 (Externship)

Slovakia Mike & Company Office Administrator November 2002 – April 2009

Tucker, GA 30084

Golden Eagle Realty Office Administrator January 1996 – October 2002

Decatur, GA 30034

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