FREVEL L. CASON

*** ****** ******, ** *******, GEORGIA 30317 816-***-****(C) 404-***-****(H)

WORK EXPERIENCES

Waffle House Inc. Management Norcross, Georgia

General Manager August 2014-Present

• Manage financial operations of more than 1 million dollars. Implementation of new company directives and programs to achieve planned budget for profit, sales and inventory turns.

• Continuously plan/supervise/evaluate operations, merchandise, and financial areas within a store setting to maximize the sales and profitability of assigned area of responsibility. Develop associates in a structured organized setting.

• Responsible for the development and mentoring of 30 employees. Also fostered community relations to achieve direct partnership between companies, non-profit organizations and schools.

• Interview, hire, train, mentor, coach teach and evaluate performance of hourly associates and hourly supervisors. Know and understand all hourly Associate’s job responsibilities within a store.

• Communicate with District Manager, Division Manager, Area Manager for assistance/direction as needed.

• Maintain responsibility of the P&L, develop and administered the budget including operations and payroll.

Georgia State Corrections Lawrenceville, Georgia

Senior Felony Probation Officer November 2011 – August 2014

• Provide a broad spectrum of managerial responsibilities, supervising a diverse caseload of adult, convicted felons.

• Manage investigations of criminal conduct or the allegations of criminal conduct and violations.

• Develop programs and policy to direct and support offender case management and investigative procedures.

• Provide oversight and supervision of felon behavior/conduct to include compliance with court mandated procedures, orders and other legal obligations.

• Conduct current state analysis of complex problem areas, data analysis to design individualized re-entry case-plans and strategies.

• Provide counseling, monitoring, evaluation by employing various detection strategies to identify possible violations. Techniques include such tools as behavioral analysis, urine analysis, and overall investigative assessments.

• Work with local and federal law enforcement agencies, immigration and customs officials, and court officers.

• Attend Superior Court hearings to make recommendations regarding sentencing, revocations and other offender violations.

• Provide administrative program management for restitution, state fees and court fines in excess of $1M. Ensure that all offender accounts are current, taking appropriate actions as required.

Wyandotte County Unified Government Kansas City, Kansas

Intensive Supervision Officer (Juvenile Probation & Parole) December 2006 – November 2011

• Managed a diverse case load, providing probation services, supervision, counseling, case management, detention planning, and after care services for offenders released from the Kansas Juvenile Correction Complex.

• Monitored and analyzed the progress and conduct of assigned offenders which included conducting community visits with offenders’ family members, service providers, employers and others to discuss issues and behavior changes in offenders under my supervision.

• Facilitated placement of juvenile offenders into approved residential facilities.

• Counseled offenders using motivational interviewing principles and techniques associated with Evidence Based Practices and behavior modification.

• Strengthened youth social responsibility skills by developing and implementing case plans.

• Devised strategies to support academic learning, family environment and community based services.

• Attended court hearings to provide information for judicial consideration and decision-making.

• Served as a team member with multidisciplinary professionals to provide support to youth in the academic environment or youth offenders who are experiencing academic, behavioral, family, and/or emotional difficulties that impede their ability to function in society.

• Astute and highly effective in maintaining a consistent and stellar quality, customer-focused orientation with both internal and external clients.

• Maintained offender records, critical data and databases; prepared a variety of reports.

The YMCA of Greater Kansas City Kansas City, Kansas

Youth Coordinator June 2007 – November 2011

• Provided supervision and educational support for a diverse community of young people during the YMCA After School Program.

• Provided program activities and quality customer service to center guests (adults, teens, and children), through effective communications, active listening, and problem solving skills.

• Maintained a deliberate focus toward the YMCA vision of fostering a creative and innovative culture that provides quality, client-centric services and assistance to plan and achieve long-term goals.

Wyandot Center for Community Behavior Mental Care, Inc. Kansas City, Kansas

Youth Services Case Manager November 2004 – December 2006

• Provided a variety of outpatient and community based services to children, adolescents and families.

• Planned and programed a myriad of treatment options to address concerns such as attention deficit disorder, depression, behavior problems at school or home, abuse or other childhood trauma.

• Instrumental in providing a variety of services for adolescents and their families including community based services, attendant care, parent support, and home based family therapy.

• Provided interventions and support to youth and their family where serious problems occurred.

• Coordinated treatment with schools and others invested in assisting the family.

• Exposed youth to a specialized training program, learning social skills, anger management, problem solving, and other fundamental life skills for success in their homes, school, and the community.

• Managed support services in Project Redirect to help youth and families involved with the juvenile legal system, or youth with substance abuse concerns through the Adolescent Treatment Program.

Kansas City Missouri School District Kansas City, Kansas

Faculty Member Transition Center August 2004 – November 2004

• Provided counseling and coaching in an academic environment for at risk high school students.

• Implemented student educational rehabilitation counseling programs for vocational guidance.

• Conducted needs analysis, research, and design solutions that address individual motivating factors to enable students to adjust their personal behavior and conduct.

• Assisted students with exploring their abilities, capacities, interests, goals, and personality needs to enable them to return to mainstream educational settings.

• Collected student achievement data from a variety of sources for analysis and reporting.

Ladd Elementary School Kansas City Missouri

Kindergarten Paraprofessional Teacher August 2003 – August 2004

• Served as a faculty member and kindergarten paraprofessional teacher.

• Developed curricula, prepared learning materials, constructed tests and measurement devices, and advised on the design of instructional systems.

• Compiled data, conducted analysis, and provided recommendations in the instructional areas.

Park Hill School District Kansas City, Missouri

Substitute Teacher September 2000 – June 2003

• Served as a substitute teacher and After School Program Assistant.

• Performed developmental assignments and provided assistance to classroom teachers.

• Implemented lesson plans and provided after school learning assistance to students.

Redman & Redman Law Office Platte City, Missouri

Legal Intern January 2000 – May 2001

• Served as a Legal Intern in the Law Offices of Redman & Redman.

• Performed a variety of tasks to assist attorneys in preparation for court cases.

• Researched documents in preparing courtroom files that included regulations, precedents, court reports, issuances, directives, and practices covering various types of legal actions and court cases.

EDUCATION & TRAINING

• Bachelor of Science, Criminal Justice Administration/Corrections, Park University, Parkville, Missouri, July 2002.

• Basic Case Management Training For Youth

• Intermediate Case Management Training For Youth

Professional Certifications and Core

• YLS/CMI Interview Assessment

• Motivational Interviewing Techniques Certified

• ServSafe Certified 2015

AWARDS AND RECOGNITION

• Certification, Management of Waffle House, 2014

• Certified Georgia State Physical Training Instructor, 2014

• Physical Training of Excellence Award, 2013

• Unified Government Performance Award, 2010

• Nomination, Regional YMCA Outstanding Performance Award, 2007

• State of Kansas Case Manager of the Year Award: Keys for Networking, 2006

• National Dean’s List for high standards of academic excellence, August 2002

• Public Speaking Award, 1998

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