Scott R. Didericksen

acry0g@r.postjobfree.com • 580-***-****

EDUCATION

Brigham Young University Provo, Utah

Bachelor of Science Degree - April 2014

Major: Economics

Minor: Business Management

EXPERIENCE

Fidelity Investments

American Fork, Utah

Premium Relationship Associate (January 2015 – August 2015)

Engaged with current customers through outbound calls to to increase loyalty and create value to retain assets under management

Demonstrated sales skills by creating and implementing question strategies to quickly build rapport with customers and uncover additional business opportunities

Worked autonomously while exceeding goals of dials, leads and contact to lead ratio

Financial Representative (June 2014 – January 2015)

Supported Fidelity customers as a front line service representative

Quickly obtained base knowledge necessary to quickly understand customer’s problems and find the most efficient solution

Consistently achieved weekly and monthly goals of efficiency, accuracy and quality

Merrill Lynch Wealth Management

The Woodlands, Texas

The Chappell Group

Intern (June 2013 – August 2013)

Generated over 40 leads of high net-worth individuals needing financial planning services

Presented the leads along with other pertinent information to our group’s financial advisors

Satton Marketing

Orem, Utah

Sales Representative (October 2010 – September 2011)

Generated over $60,000 in revenue during the summer selling Dish Network and DirecTV contracts door to door

Focused on benefits and resolved individual’s concerns regarding changing television providers

The Church of Jesus Christ of Latter Day Saints

Cuiaba, Brazil

Service Representative (August 2007 – August 2009)

Taught individuals about the principles of faith and obedience

Chosen to lead groups of 6-12 service representatives for which I was responsible for giving weekly training and ensuring quality of service

AWARDS

Eagle Scout

Planned and managed a service project involving 25 individuals and more than 100 man hours to make personal sized chalk board kits for students in Africa

SKILLS / INTERESTS

Series 7 & 63 licensed, STATA, Word, Excel, PowerPoint, Fluent in Portuguese, Conversational in Spanish, Aspiring BBQ Pitmaster, Self-taught Leather Craftsman

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