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Medical Customer Service

Location:
Floral Park, NY
Posted:
October 02, 2015

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Resume:

Justin Palathinkal – Curriculum Vitae – Page * of 4

Jus t in Pa lath inka l, Pharm.D.

*** ***** **** ******, *** Hyde Park, NY 11040

Phone: 516-***-****

Email: acrxuq@r.postjobfree.com

EDUCATION

St. John’s University, Queens, NY August 2009 – May 2015 College of Pharmacy and Health Sciences

Doctor of Pharmacy

LICENSURES AND CERTIFICATIONS

Registered Pharmacist License #061234 September 2015 – Present New York State Board of Pharmacy

American Heart Association: CPR and First Aid Certification May 2015 – Present American Pharmacists Association: Immunization Certification April 2015 – Present PROFESSIONAL EXPERIENCE

Rite Aid Pharmacy, Port Washington, NY August 2013 – Present Pharmacy Intern

Assist pharmacists in filling prescriptions for patients in a timely and effective manner, while maintaining constant work flow

Counsel patients on appropriate drug regimens and answer inquiries regarding therapy

Defuse customer complaints through utilization of problem solving and customer service skills

Conduct medication therapy management sessions for patients Agra Pharmacy, Bronx, NY May 2012 – July 2013

Pharmacy Intern

Effectively communicated with patients and medical professionals regarding plan of care

Answered questions and advised patients on prescription and over the counter drugs

Demonstrated the proper use of medical devices

Amin Pharmacy, Astoria, NY January 2010 – April 2012 Pharmacy Intern

Assisted pharmacists on all aspects of prescription filling and dispensing

Managed stock of prescription and over the counter products PHARMACEUTICAL INDUSTRY EXPERIENCE

Medical Information Elective May 2014 – June 2014

Pfizer, Inc., Manhattan, NY

Preceptor: Allison Soloff, Pharm.D.

Presented weekly assigned projects on prevalent topics in the pharmaceutical industry and company related products

Researched, analyzed, and developed appropriate verbal and written responses to medical information requests

Developed standard medical information response documents for the distribution to external healthcare providers

Justin Palathinkal – Curriculum Vitae – Page 2 of 4

Interacted with pharmaceutical professionals in various departments though company meetings and shadowing opportunities to gain comprehensive exposure to several aspects of the pharmaceutical industry

Medical Affairs Elective March 2014 – April 2014

Forest Research Institute, Jersey City, NJ

Preceptor: Majid Kerolous, Pharm.D.

Performed in-depth research, analysis, and interpretation of medical literature pertaining to company related products

Attended Promotional Review Committee meetings to thoroughly review promotional material and MSL slide decks

Reviewed internal documents to ensure accurate medical information

Incorporated as member of due-diligence cross functional team to strategically analyze the medical necessity of potential investigational new drugs

ADVANCED PHARMACY PRACTICE EXPERIENCE

Institutional Pharmacy Inpatient Care Clerkship September 2014 – November 2014 Jamaica Hospital Medical Center, Queens, NY

Faculty Preceptor: Nicholas Pantaleo, R.Ph.

Actively managed and intervened in patient medication regimens throughout course of two months

Completed medication reconciliation reviews screening for drug discrepancies, interactions, sub therapeutic pharmacotherapy, and drug contraindications

Entered, billed, and dispensed medical orders for geriatric patients in nursing home using satellite pharmacy software

Attended numerous Pharmacy and Therapeutics committee meetings Elective in Advanced Community Pharmacy Clerkship August 2014 – September 2014 Dale Drugs, Valley Stream, NY

Preceptor: Bobby DeVivo, R.Ph.

Assisted in grand re-opening of original store by exploring multiple competitor’s pricing of over the counter products to aid in the establishment of prices for store products

Developed advertising and promotional strategies to increase business within pharmacy Long Term Care Clerkship July 2014 – August 2014

Precision Long Term Care, Great Neck, NY

Preceptor: Mitch Goodman, R.Ph.

Packaged blister packs and OPUS color coded cassettes for convenient dosing to increase patient adherence and compliance for geriatric residents in multiple long term care facilities Advanced Community Pharmacy Clerkship April 2014 – May 2014 Vivo Health Pharmacy, Manhasset, NY

Preceptor: Linda Makaryus, Pharm.D.

Supported pharmacists in daily functions including receiving telephone prescriptions in high volume, high pressure store: completing up to 1,000 prescriptions per day

Increased adherence and compliance for HIV clinic patients by filling and dispensing 30-day medication pill trays

Counseled HIV clinic patients on the importance of adherence and compliance to medications to reach goal of viral suppression

Ambulatory Care Clerkship February 2014 – March 2014 Mount Sinai Beth Israel, Manhattan, NY

Faculty Preceptor: Samantha Jellinek-Cohen, Pharm.D.

Rounded with emergency department team through all daily activities including patient visitations, diagnosis, and medication consults following hospital standards of care Justin Palathinkal – Curriculum Vitae – Page 3 of 4

Gathered and utilized patient, medical, and drug information to help provide optimal patient care

Counseled patients on prescription and over the counter medications prior to discharge from hospital Key Concepts/Provisions of Pharmacists Delivered Care Clerkship January 2014 – February 2014 Dale Drugs, Valley Stream, NY

Preceptor: Bobby DeVivo, R.Ph.

Filled, entered, and dispensed prescriptions using independent pharmacy software and protocol

Researched multiple price points and vendors to find best purchasing price for wholesale products to achieve optimal net gain

Provided blood pressure readings and short hypertension informational sessions PRESENTATIONS

“Analysis of 60 Nursing Home Patients” November 2014 Jamaica Hospital Medical Center, Queens, NY

Presented to preceptor, pharmacy staff, and Trump Pavilion Nursing Home medical team

“Ebola Virus Disease in West Africa – The First 9 Months of the Epidemic” October 2014 Jamaica Hospital Medical Center, Queens, NY

Presented to preceptor, pharmacy staff, and fellow interns as a journal club

“Complementary Alternative Medicine Use in Advanced Cancer” September 2014 St. John’s University Rome Campus, Rome, Italy

Presented to pharmacy faculty and students

“Colorectal Cancer” September 2014

St. John’s University Rome Campus, Rome, Italy

Presented to pharmacy faculty and students

“An Overview of the DSM-5 and its Related Controversies” May 2014 Pfizer, Inc., Manhattan, NY

Presented formal presentation to preceptors, various members of medical team, and global employees via webcast

“Sildenafil Use and Increased Risk of Incident Melanoma in US Men” May 2014 Pfizer, Inc., Manhattan, NY

Presented to preceptors and members of medical information staff as a journal club

“Comparison of SUTENT® and VOTRIENT ® for the use of mRCC” May 2014 Pfizer, Inc., Manhattan, NY

Presented to preceptors and members of medical information staff

“New Drug Presentation – SOVALDITM” April 2014

Vivo Health Pharmacy, Manhasset, NY

Presented to preceptor, pharmacy director, pharmacy staff, and fellow interns

“Atrial Fibrillation – The European Story” March 2014 Forest Research Institute, Jersey City, NJ

Presented formal presentation to preceptor, members of due-diligence cross functional team, and medical affairs employees

“Intravenous Lipid Emulsion in the Management of Amlodipine Overdose” February 2014 Mount Sinai Beth Israel, Manhattan, NY

Presented to preceptor, emergency department residents and fellow interns as a journal club Justin Palathinkal – Curriculum Vitae – Page 4 of 4 PROFESSIONAL MEMBERSHIP AND LEADERSHIP ACTIVITES

American Society of Health-System Pharmacists October 2014 – Present Industry Pharmacists Organization March 2014 – Present Drug Information Association Student Member January 2014 – Present Phi Lambda Sigma (PLS): Pharmacy Leadership Society May 2013 – Present

Organized and helped execute multiple events such as Happy Halloween and My Vascular Valentine

Raised awareness to entry-level students of the importance of joining professional leadership organizations through Pharmacy Organization Day

Sigma Beta Rho Fraternity Inc. April 2012 – Present Gamma Chapter Recruitment Chair, Event Planning Chair, and Performance Chair May 2013 – Present Gamma Chapter Executive Vice President May 2012 – May 2013

Oversaw the operations of the chapter for both national and local policy adherence

Served as a direct liaison between active members and national governing bodies

Planned and executed strategic initiatives to benefit the chapter as a whole Indian Subcontinent Student Organization (I.S.S.O) September 2009 – Present Annual Cultural Show Emcee April 2012

Selected to host annual culture show at university with over 500 people in attendance Executive Public Relations Chair September 2011 – August 2012

Lead marketing initiatives for all major on-campus events

Developed strategic alliances with multiple organizations and student government to promote campus engagement amongst the student body

Indo-American Pharmaceutical Society (I.A.P.S) September 2009 – Present

Assisted in the organization of annual dinners, Continuing Education programs and fundraisers

Networked with various members to understand the necessity for a professional and cultural organization

COMMUNITY SERVICE

Volunteer, Phi Lambda Sigma: Healthy Halloween October 2013, 2014 Volunteer, Phi Lambda Sigma: My Vascular Valentine February 2013, 2014 Volunteer, New York City Breast Cancer Walk October 2012 – 2014 Volunteer, SOS Children’s Village April 2012 – Present Volunteer, Campus Ministry: Midnight Run April 2012 – December 2013 Volunteer, Annual IAPS Dinner May 2010 – 2014 Volunteer, American Cancer Society: Relay for Life April 2010 – 2013 Volunteer, University Service Day September 2009 – 2013 REFERENCES

Available upon request



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