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Manager Customer Service

Location:
Atlanta, GA
Posted:
October 02, 2015

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Resume:

RESUME

Alex Jijiashvili

**** ******** ***.

Atlanta, GA, 30349, USA

Mob: 706-***-****

E-mail: acrxtv@r.postjobfree.com

EDUCATION

Tbilisi Ilia State University 1998-2002

Tbilisi; Georgia

Major: International Relations

Minor: Dutch Language and Culture

University Diploma

Academic Degree of Bachelor

University Center of Limburg 2001-July

Summer course in Dutch Language and Culture

Certification of participation in the courses

Of the Dutch Language and Culture

Hasselt; Belgium

WORK EXPERIENCE

Goodwill of North Georgia Oct 2014 Present

3337 Buford Hwy NE

Atlanta, GA, 30329

Team Leader/Supervisor

-Allocating daily jobs and workloads; Training new team members; Managing team performance and progress; Monitoring the performance of junior staff; Completing team related paperwork;

-Managing and monitoring staff attendance; Attending and participating in team meetings;

-Complete register functions such as hourly readings, voids and undo transactions when needed;

-Greet customers as they arrive at the store and provide them with information about products and services; Cash handling, ringing up customers, receive payment by cash, check, credit or debit cards

Columbus Parks and Recreation June 2014 - August 2014 (Seasonal)

Columbus Consolidated Government

2300 Double Churches Rd

Columbus, GA, USA, 31901

Customer Service Specialist

-Responsible for the customers admissions and accountability in the recreation area

-Greet customers at the front desk and receive payment.

-Answer phone and provide information about opening times, fees, etc.

-Arrange swimming lessons and the parties at the pool/recreation area

-Count money in cash drawers at the end of the day and fill out appropriate paperwork.

Waysmark Jan 2012- Dec 2013

Medical Company

12 Tsintsadze Street, 0160

Tbilisi; Georgia

Procurement and Logistics Manager

- Forecast procurement needs

- Build and develop relationships with key suppliers and customers

- Prepare purchase requisitions, approve and issue purchase orders and contracts in accordance with

company policies and procedures; invoicing, international money transactions

- Responsible for the most economic shipment options

- Carrying out customs clearance procedures

Lotus Jan 2012-December 2013

Aesthetic Medicine Center & Fitness

55a V/Pshavela Avenue

Tbilisi; Georgia

Procurement and Logistics Manager

- Responsible for purchase of different aesthetic, fitness and beauty equipments. In charge of purchase of equipments spare parts

- Prepare purchase requisitions, approve and issue purchase orders in accordance with

company policy and negotiated terms and conditions

- Responsible for the most economic shipment options

- Carrying out customs clearance procedures

Berta Ltd May 2009-Dec 2011

Detergent Products Manufacturer

Mtskheta; Tserovani; Georgia

Procurement and Logistics Manager

- Established international and domestic relations in order to procure the most economic supplies

- Negotiating with international partners to receive the lowest prices in the market

- Responsible for developing contracts with international suppliers

- Studying sales records and inventory levels

Wood Group 2008-2009

Constructing Power Plant/Gas Turbine Power Station in Gardabani

Tbilisi; Georgia

Office Assistant

-Responsible for all phases of general office and clerical work, data entry services, online research, coordination of meetings, and projecting a professional business image through the use of direct phone and e-mail interaction with our company's clients and customers

BTC (Baky-Tbilisi-Ceyhan) Pipeline Project 2006-2007

BP (British Petroleum) client

Tetritskaro; Georgia

Translator/Assistant of HSE Manager

- Translated basic documents and policies

-Serve as an interpreter for company meetings

- Administrative assistance in the field of safety

- Responsibilities include conducting orientation sessions, arranging training for new employees, evaluating instructor performance and the effectiveness of training programs, and providing recommendations for improvement.

.TRAININGS AND COURSES

Training in co-operation and distributing 2000-April

An impresario workshop.

Tbilisi; Georgia

Training conducted by SCF (Stitching Caucasus Foundation)

Basic First Aid

HSE Craft/Field Package

S.T.O.P

BP Golden Rules

VOLUNTARY ACTIVITIES

Member of Innovational Educational Center 2000-2001

Tbilisi; Georgia

-Collecting information about educational problems in Georgia.

Association of Students self-governance

-Project Design

SKILLS

Language Skills:

English (fluent)

Russian (fluent)

Georgian (fluent)

Good knowledge of Dutch

Good knowledge of Armenian

Computer Skills:

MS Office (Full Package): Excel, Word, PowerPoint. MS Windows, MS PP, MS Access, Internet Applications



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