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customer service

Location:
Montgomery, NY, 12549
Posted:
October 02, 2015

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Resume:

Lori-Ann Prestia

*** ******* ****

Montgomery, N.Y. 12549

Home Phone 845-***-****

Cell Phone 845-***-****

Email: acrxsg@r.postjobfree.com

WORK HISTORY

Burlington Coat Factory

August 2013 – April 2015

Flow Team/Receiving Team

Valley Central School District

June 2010 – March 2013

Junior Varsity / Varsity Cheerleading Coach. Chaperone at Games and school Events

Sales Associate, NYC Flair Fashions

March 2009 – May 2010

Retail sales of upscale clothing Boutique. Open and closed store, Maintain inventory and cash control.

Cashier / Hostess, The Olive Garden Restaurant

April 1997 – June 1999

Closed out server’s banks. Responsible for tallying daily and weekly bank deposits.

Ran daily and weekly reports and maintained record books for main bank of restaurant.

Consumer Collector, The Collection Bureau of the Hudson Valley

August 1994 – September 1996

Collected on past due accounts consisting of credit cards, bank loans, utility bills and

Medical bills. Located customers via skip tracing using credit reports and various locator services. Inputted new accounts including payments.

Negotiated on behalf of the client to reconcile accounts as needed via settlements and extended payment plans.

Consumer Collector / Legal collector, A.I.D. Associates / Mitchell N. Kay Attorneys

April 1988 – January 1994

In addition to the above responsibilities, placed accounts for legal action. Processed wage garnishments and asset liens and negotiated on those for repayment terms.

Teller, Chase Manhattan Bank

January 1983 – March 1984

Counted cash, cashed checks, processed deposits and withdrawals, ran daily proofs, maintained safe deposit boxes and other related teller duties.

Handled new customer inquires including opening/closing accounts. Provided customers with information on new products and assisted in the decision to obtain those products.

EDUCATION

Attended Beth Israel School of Nursing ~ September 1983 – January 1984

Attended Kingsboro Community College in Brooklyn NY ~

January 1984 – January 1985. Working towards a nursing major and a minor

in Computer Science

Graduated with a Regents Diploma from South Shore High School in June 1983

COMPUTER SKILLS

Ten years experience with AS 400 collection systems

Five years experience with automated telephone systems

Various computer systems used in banks, supermarkets and restaurants

Windows, Word perfect, Excel

LICENSES and CERTIFICATES

Certified Collector, Federal Fair Debt Collections Practices Act

Red Cross certified in CPR / AED/ First Aid

Certified with NYS Education Department Violence and Child Abuse Workshops

Certified Cheerleading Coach with AACCA

Certified Cheerleading Coach with UCA

Certified Cheerleading Coach with NAYS

Certified Cheer Competition Judge with Cher Ltd. National Judges Conference

Completed course work: Philosophies of coaching, Theory and Techniques of coaching and Health Sciences of Coaching towards a professional coaching license.

EXPERIENCE WORKING WITH CHILDREN

Room / Class mom at Montgomery Elementary

Cheerleading Coach for Valley Central Youth Football & Cheerleading for 14 years

and currently the Cheer Director for the past 10 years.

Junior Varsity / Varsity Cheer Coach 4 years



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