Professional Summary

Energetic customer service professional with business to client communication skills. A self-motivated individual with the ability to make significant contributions in collaborative settings. Recognized as a leader with an affinity for maintaining organization in a fast paced environment. Extensive experience in customer service and office organization.

Key Competencies

Customer Service

Payment Processing

Organization

Management

Event Planning

Problem Solving

Product Knowledge

Computer Software

Social Media

Relevant Achievements & Experience

Experience using payment processing technologies

Consecutive promotions achieving supervisory status within a customer service organization

Coordination and execution of group schedule and activities

Perform routine product inventory and restocking responsibilities

Maintain orderly work environment

Greet clients and guests in prompt, cordial manner

Provide facility tours and clear directions

Employment History

Teller 2013 – 2015

Peach State Federal Credit Union - Lawrenceville, GA

Process member transactions and documents (i.e. debit card orders, change of address, etc.); Assist Head-Teller

Head Birthday Party Assistant/House Manager 2012 – 2014

Center for Puppetry Arts - Atlanta, GA

Supervise party assistants; Lead party activities for guests; Monitor patron theater experience

Cashier /Guest Services Representative 2011 – 2013

Kroger Co. – Decatur, GA

Perform routine cashier and customer service responsibilities

Retail Sales Associate & Receptionist 2006 – 2008

Academy of the Arts – Stone Mountain, GA

Greet guests and answer client inquiries; Process sales and invoice payments

Education

General Studies Coursework (2010 – 2012) Georgia Perimeter College – Clarkston, GA

Albany State University – Albany, GA

College Preparatory Diploma (2010) Druid Hills High School – Atlanta, GA

*References Furnished Upon Request

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