Patrick Gage

***** ******** *******, ** ***** 734-***-**** acrxpa@r.postjobfree.com

LinkedIn: www.linkedin.com/in/PatGage

Project Manager

Vision • Execution • Results

Offering strategic, tactical business planning and management.

Experienced Manager of Production, Acquisitions Manager, Consulting Technology Manager, Senior Project Manager with PMO, and application development experience in automotive, gaming, information marketing, & real estate industries. Strong organizational, leadership, strategic skills focused on delivering large programs & projects.

Core Competencies

Analytics including Google Analytics and Google/Bing Webmaster Tools ~ Google Adwords ~ Strategic Planning & Development ~ Team Building & Leadership ~ Vendor Management ~ Web Content Management utilizing CMS and Web Services ~ Extensive Functional and Technical Documentation Expertise ~ Risk and Issue Management Experience ~ Extensive Internet Application Expertise ~ Content Management Expertise includes Wordpress and Joomla ~ Agile Methodology ~ Cross Channel Marketing ~ SEO/SEM Best Practices ~ Online Campaign Management ~ I Share, SharePoint, JIRA, & STEP Experience ~ MS Project & Visio ~ B2B, B2C~ Automotive Applications ~ SDLC Experience ~ Automotive Industry Experience ~ Extensive User Stories, Storyboards, and Wireframes Experience ~ IT/Technical Personal Management ~ Extensive Reporting and Presentation Expertise ~Project Management Office (PMO) Experience ~ Sales Funnel Development

Professional Experience

Digital Project Manager Asset Return Services / Livonia, MI (Contract) 02/2014 – 01/2015

Oversaw the strategic planning and operations with expertise in business consultation, brand development, creative digital marketing, project management, and training.

Coordinated delivery of development (beta) and production releases that meet quality assurance standards.

Led team that developed the marketing and hiring processes for the off-shore team and Law firms.

Led development team in selection and implementation of Web-based contact manager and conversation tracker.

Created and maintained business process documentation as they relate to systems and process.

Managed the technical direction of the project through the design, implementation and testing in accordance with project objectives.

Developed training schedule and modules (guides, how-to videos, and accompanying guides).

Contributing team lead involved in the selection of predictive analytic software.

Gather estimates of effort, duration and preliminary schedules to scale effort of the proposed work.

Defined and documented functional and technical requirements as well as solutions achieved sign-offs.

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Senior Project Manager Team Detroit / Dearborn, MI (Contract) 12/2013 - 02/2014

Ensured project plans, scope and schedules are consistent with client (Ford Motor Company) and internal stakeholders’ expectations within the Project Management Office (PMO).

Worked with all facets of the agency to manage details of appropriate digital projects and resolve any issues.

Developed detailed project estimates and plans following PMO including project schedules, budgets, and risk management for various client(s).

Worked closely with planning, creative, development, implementation and measurement teams to understand their processes, technology and resource needs.

Managed client expectations and team communication flow as they relate to project requirements, design, development and delivery.

Successfully managed $7.5M YouTube channel development project for the Ford Truck Brand.

Proficient software knowledge and skills including Microsoft Project, Excel, Word, Visio, JIRA and STEP.

Utilized MS Project Enterprise Server to store and update large project plans.

Defined & managed QA metrics to ensure the exceeding of client expectations.

Interfaced with business stakeholders to understand their needs and secure appropriate project buy-in/sign-off throughout Project Life Cycle.

Digital Project Manager Phoenix Media Group / Livonia, MI 01/2010 - 12/2013

Created “Digital Roadmap” which provided a high level strategy for digital (websites, email, blogging, social media, and video, SEO, SEM, and PPC) which was focused on revenue.

Provided overall project development leadership and directed project teams in the delivery of high-quality digital products within committed time frames and budgets.

Managed the following project types: websites, mobile, social, 3rd party integrations (data, cms, etc), OLA and e-commerce.

Assisted test team in creating test plans and actual testing efforts.

Led development team performing SEM and SEO; keyword discovery, ad copy creation, social media marketing, landing page optimization, display ad creation and testing.

Supervised teams of in-house and off-shore software developers, creatives and integrators.

Managed the development and execution of multichannel product launches and marketing strategies including but not limited to lead generation, nurturing campaigns, email marketing, social media marketing, webinars and referral programs.

Project Manager Destiny Now / Livonia, MI 01/2007 - 01/2010

Facilitated technical project tasks including database modeling and application architecture.

Worked extensively with clients to confirm the scope, approach, audience, timing and deliverables of each development project providing project status updates throughout the programs.

Led development team in the sourcing & implementation of membership site software.

Led development team in the development of several B2C and B2B websites involving user authentication, software downloads, open source and payment processing applications.

Developed webinar process that resulted in effectively producing over 100 webinars.

Successfully implemented 3rd. party CRM software and developed and delivered employee training.

Maintained and assisted in the development of moderately complex business solutions, which included creating User Interface Design Mockups, Wireframes, and Use Cases.

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Acquisitions Manager CJG Properties / Livonia, MI 02/2000 - 01/2007

Managed offline and online acquisitions for real estate investment firm in the Metro Detroit area.

Led exponential growth in revenue and property portfolio through the creation and management of property websites and virtual tours that streamlined efficiencies and increased applications and buyer conversions by 10%.

Led multi disciplined team in the conception and creation of sales proposals, marketing presentations and collateral that assisted the company in securing new business.

Managed project team that grew the digital marketing activities in the area of search engine optimization (SEO) and search engine marketing (SEM).

Effectively managed and analyzed our 3rd. party PPC and SEO campaign partner, to maximize ROI.

Identified and organized training and other development plans for all team members.

Effectively managed internal and external resources that led to the growing of the portfolio from $125,500 to over $2.35 million.

Secured private equity and debt investors in the amount of $250,000 for business growth.

SENIOR INSTRUCTIONAL DESIGNER RWD Technologies, Auburn Hills, MI 08/1997 - 02/2000

Managed instructional design programs on-site and off-site for Ford, General Motors, and Chrysler.

Successfully managed a team during an error-proofing implementation at General Motors assembly plant.

Directed creative and non-creative team members in the successful creation of several instructional

courses for Ford, General Motors, and Chrysler.

Successfully managed a variety of instructional systems design projects for DaimlerChrysler.

Managed several projects with budgets in excess of $250,000.

MANAGER OF PRODUCTION OPERATIONS Ford Motor Company, Dearborn, MI 4/1988 - 8/1997

Managed the assembly and finishing of the Lincoln Brands at the Wixom Assembly Plant.

Managed the electrical repair station and instrument panel install areas where we worked heavily with

wiring harnesses.

Successfully managed departmental budget, consistently held costs to 5 percent below budget through

careful purchasing and resource allocation.

Managed the off-site installation and repair of mobile phone harnesses for all vehicle lines.

Coordinated and implemented systems improvements resulting in a yearly savings of $240,000.

Initiated and successfully completed process improvements to 60+ assembly operations.

PART TIME EXPERIENCE

Instructional Designer, Author, Public Speaker, & Online Marketer 02/1999 - Present

Dynamic presentation and “story-telling” skills.

Create and manage content management based websites utilizing content management based systems.

Author of technical books, eBooks, courses and numerous articles.

Developer of web based training and online (WebEx) instructor.

Teach classes, online and offline and participates in national conferences as a speaker.

Experience in content creation (blogging, copy writing, social media).

Primary Strategist for client product launches.

Education

Master of Science in Administration (MSA) / Information Resource Management Concentration

Central Michigan University / Mt. Pleasant, MI

Bachelor of Business Administration (BBA) / Operations Research Information Systems Concentration

Eastern Michigan University / Ypsilanti, MI

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