ANDREW BREEDLOVE

*** **** ******, ***********, ** 26101

859-***-****

acrxh7@r.postjobfree.com

PROFESSIONAL EXPERIENCE

MS office systems – Excel – Power point – Adobe Reader – Microsoft Outlook

Personnel Electronic Records System – Scan operator/Document Imaging/paperless process

Photo Shop processing - Oral and Written Communication Skills

Technical Skills - Customer Service Skills-Marketing Skills- Organizational Skills

Typing speed of 55 words per minute

RED SKYE WIRELESS (AT&T) MIT

Marietta, OH - November 2014- Present

Participate in training experiences, learn new skills, and to demonstrate increasing proficiency and expertise with managerial responsibilities.

Managing and motivating a team to increase sales and ensure efficiency.

Managing stock levels and making key decisions about stock control using Word processing systems.

Analyzing sales figures and forecasting future sales.

Analyzing and interpreting trends to facilitate planning.

Using information technology to record sales figures, for data analysis and forward planning.

Provide support services and tracking for technical requests summited to the Service Management team.

Analyzing systems hardware and software problems and developing technical solutions.

Supports technical solutions/project management for telephone, other multi media devices, applications, and other service management tools.

Determine best practices that improve customer self- help and improve team efficiency.

Works closely with internal customers to identify and quantify business issues associated with specific projects.

Meet all sales objectives.

Handle all administrative aspects of the sale including: completing customer contracts and warranties.

Pulling products from inventory, accepting customer payments and filing the completed orders.

Maintain strong knowledge of all company products, accessories, pricing plans, and promotions.

Maintain knowledge of competitive offers and provide critical market feedback to the store manager regarding local competition.

Act as a strong communicator in order to assist customers with the process, forms, procedures, gathering of all pertinent documentation, and with customer with issues that needs resolved.

Analyzing and researching the proper regulations, policies and procedures to resolve issues affecting personnel actions or inter-office problems.

Handle service inquiries from customers.

Achieve and exceed personal sales and profit goals.

Engaging and educating customers through product demonstration based on their needs.

Build a loyal customer base by creating long-term relationship.

Staying up to date on the latest data/entertainment technology and devices.

Interacting to provide prompt, friendly and courteous service to customers in person and on the phone.

RESULTS RADIO Account Manager

Parkersburg, WV – February- November 2014

Builds customer base by meeting with potential clients and educating them on the benefits of radio advertisement.

Develop in-depth understanding of company products, industry trends and competition.

Build sales by prospecting for new clients and generate future income by nurturing existing customer relationships.

Responds to all inquiries, cancellation requests, and sales requests within specified timeframe.

Performs collection activities as required.

Creates and revises systems and procedures by analyzing operating practices, recordkeeping systems, forms control, office layout, and budgetary and personnel requirements; implementing changes.

Reviewing, analyze, and formulates packets review for content to see if knowledge, skills, and guidelines are met prior to typing supervisor approval memorandums.

Receives, prepares customer’s folders, organize, and maintain files accordingly.

Assist with day-to-day administrative operations using automated systems by querying information, using spreadsheets, templates, and tables.

Ability to search and retrieve customer data and files for office supervisor using internal resources.

Accounted for and prepared travel plans.

Answer telephone calls and assist customers with account information and inquiries.

Participates in continued education to learn about new products and improved sales techniques.

Develops marketing campaigns to fit prospective clients needs.

Accurately creates request for all quotes, providing complete information for accuracy of estimate and submits to Sales manager or their designate for completion.

VERIZON CELLULAR CENTRAL Manager

Belpre, OH - July 2013- February 2014

Build sales by prospecting for new clients and generate future income by nurturing existing customer relationships.

Participated in weekly meetings in person as well as phone conferences.

In charge of account service, acting as liaison between their company and a select group of clients.

If customers have questions, concerns or requests, I will relay their needs to the appropriate individual or department within the company and follow up with the customer.

Staying on top of new developments in the industry.

Knowing product or service pricing and sales techniques.

Pitching sales presentations to potential customers and preparing bids and contracts.

Meet all sales objectives.

Participated in weekly meetings in person as well as phone conferences.

Handle all administrative aspects of the sale including: completing customer contracts and warranties,

Pulling products from inventory, accepting customer payments and filing the completed orders.

Maintain strong knowledge of all company products, accessories, pricing plans, and promotions.

Maintain knowledge of competitive offers and provide critical market feedback to the store manager regarding local competition.

Handle service inquiries from customers.

Meeting challenges head-on and always striving for excellence. It's that tireless drive, coupled with your strong interpersonal skills and natural instinct to see opportunities at every turn that sets you apart- and makes you a perfect fit for our team.

Achieve and exceed personal sales and profit goals.

Engaging and educating customers through product demonstration based on their needs.

Build a loyal customer base by creating long-term relationship.

Staying up to date on the latest data/entertainment technology and devices.

Interacting to provide prompt, friendly and courteous service to customers in person and on the phone.

FOOT LOCKER Inc. Manager

Charleston, WV - September 2007-2013

Report to District Manager and oversee salary and hourly employees. Implement policies and procedures. Always plan for upcoming season to ensure merchandise flow. Boost sales 49% over three years by achieving correct inventory and high profit margin.

Leading a strong sales team and meeting weekly, monthly, quarterly, and yearly requirements.

Good understanding of retail marketing, branding, and sales management using management tactics

Run normal day-to-day operations as manager while scheduling and staffing of employees, opening/closing, and handling banking needs.

Organized, detailed oriented and creative retail sales leader to company and employees.

Ensure new employees understand company policies and insurance options and benefits.

Excellent communication, electronic skills, proficient MS Word, Excel, Photoshop, Power point,

Oral and Written Communication skills, Technical skills, and good customer service skills to assist customers with issues, inquiries and pay transactions.

Proficient in oral and written communication in providing various correspondences dealing with company finances transactions, reports from company guidelines, policies, memorandums and screening of those documents.

Supervise the overall daily operation of a store including hiring, development, and discipline.

Use analytical thinking to solve customer problems while providing good customer service.

Control inventory through the use of carton level receiving, manifests, and direct store shipments.

Oversee merchandise opportunities shipping/receiving, stock room operations and adjust merchandise presentation to meet sales objectives.

Use In-depth knowledge of sports apparel & foot wear from receipt of stock merchandise on sales floor.

Strong analytical and numeric skills used in accounting and paperwork associated with cash receipts/prices while conducting physical inventories in store.

Use of excellent written and verbal communication skills while adhering to company policies as outlined in Employee Policy Guide and Code of Business Conduct.

Sets performance standards for assigned staff and assists them with establishing priorities and deadlines based on operational needs and organizational goals.

GRAPHIC DESIGN Non-profit Organizations/Paid Clientele

Internship/marketing design clerk

Design and create in-house graphic designs for promotional items and marketing collateral.

Create items such as t-shirts, publicity flyers or other requested designs.

Create graphics and design layouts for the website and social media sites.

Provide graphic design support as well as understand and enforce visual identity guidelines.

Maintain a communication system that provides timely and consistent feedback to clients.

Provide the highest quality of customer service.

Strong design skills using Photoshop, InDesign, Illustrator, Freehand, and other design programs.

AWARDS

2010 Rookie Manager of Year for district /2011 Top Sales Gain Percentage for district.

EDUCATION Full Sail University 2010

Online program to receive a bachelor degree in Graphic Design Furthering education in design area.

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