Wendy Pooley
Experienced Marketing Professional
acrxgw@r.postjobfree.com
CONTACT DETAILS
RÉSUMÉ
PROFESSIONAL EXPERIENCE
**** - **** ******* ********* **********
DIABSOLUT INC., Pointe-Claire, Quebec
• Manage and maintain the corporate website (WordPress)
• Create and optimize targeted and custom landing pages
• Recommend, implement, analyze and optimize SEO activities
• Support lead generation initiatives via all digital channels
• Implement and execute segmented email campaigns
• Develop and manage social media networks and Blog
• Analyze and provide digital marketing metrics reports
• Stay current with marketing trends and best practices PROFESSIONAL SKILLS
TECHNICAL SKILLS
LANGUAGES
2012 - 2013 WEB DEVELOPMENT & MARKETING COORDINATOR WSI, Pointe-Claire, Quebec
• Develop content based on SEO mandates
• Create and edit copy for existing and new sites
• Update client and corporate website content
• Design and edit graphics
• Research and create blog content for client sites
• Update and maintain client social media profiles
• Develop and execute email blasts
• Ensure content translation (liaise with translator if necessary) 1994 - 2011 AIR CANADA - VARIOUS ROLES
Montreal, Quebec
Web Specialist
Marketing Communications Coordinator
Publishing Services Coordinator
Web Coordinator
Customer Sales and Service Agent
WEB SPECIALIST, PROJECT CONSULTANT
• Monitor site content and ensure it is accurate and current
• Act as Webmaster, managing every aspect of user accessibility
• Liaise with internal content providers to assure content accuracy
• Test and investigate user issues including browser compatibility
• Track and monitor the progress of usability issues
• Provide training and updates, as required, to users
• Promote awareness of Web through internal communications I am seeking a creative, dynamic work environment ideally in the field of com- munications and design for digital marketing. With a flair and appreciation for words, space, typography and colours, I respect the importance of intuitive design and keywords for e ective web communication and SEO marketing. I look forward to meeting and working with others with similar passions. ENGLISH
FRENCH
Adobe Suite: Photoshop,
Illustrator, InDesign,
Dreamweaver, Flash
HTML, CSS
JavaScript
PHP
CMS (WordPress)
CRM (Salesforce)
ESP (Constant Contact)
Marketing Automation:
Hubspot, Pardot
MS O ce Suite
Mac / PC
Google Analytics
Google Webmaster Tools
Web design
Content Management
Copywriting, Editing
Email Marketing
SEO
Social Media Marketing
Graphic design
Blog development
linkedin.com/in/wendypooley
2009 - 2011
1
WP
2015 FREELANCE CONSULTANT, MARKETING
• Website design / development, content and marketing strategy
• SEO strategy and implementation
• Provide editorial assistance for website copy
• Implement social media presence across multiple platforms Wendy Pooley
Experienced Marketing Professional
CONTACT DETAILS
RÉSUMÉ
PROFESSIONAL EXPERIENCE CONT.
2005 - 2007 PUBLISHING SERVICES COORDINATOR
• Provide editorial and writing support for publications, ensuring correct format detail, precision and context accuracy
• Identify content discrepancies from previous transmittals
• Communicate with internal customers to coordinate timely delivery of materials
• Liaise with linguistic services to ensure that all rules and regulations of both official languages are adhered to
• Draft simple translation of revised texts to facilitate revision REFERENCES
ENDORSEMENTS
2001 - 2005 WEB COORDINATOR
• Key Sales contact for identification of web issues and enhancements
• Participate in web testing to ensure functionality
• Act as voice of customer for web updates and issues 1994 - 2001 CUSTOMER SALES & SERVICE AGENT, Call Centre
• Respond to and communicate directly with customers’ inquiries
• Communicate issues between customer and management
• Be current with fares: rules, breakdowns, manual calculations EDUCATION
2013 JOHN ABBOTT COLLEGE
AEC, WEB TECHNOLOGY
2005 CONCORDIA UNIVERSITY
BA, ENGLISH LITERATURE
1993 JOHN ABBOTT COLLEGE
DEC, COMMERCE
I am dynamic and creative, a people-oriented person with a Certificate of Web Technology, a Bachelor of Arts Degree and over 15 years of experience, including publications, marketing communications and web. I possess strong, bilingual communication and interpersonal skills and thrive in fast-paced, professional environments.
Available on request
WP
acrxgw@r.postjobfree.com
linkedin.com/in/wendypooley
2
HIGHLIGHTS
• Ability to work well in a
team environment
• Capacity to exert sound
judgement
• Always respectful of
demanding deadlines
• Strong ability to solve
problems creatively
• Easily adaptive to change
Thank you for considering me!
In her role, Wendy was a key
member of our customer-focused
Inbound Marketing team and
was responsible for the design,
updates, pages, content and
development of the corporate
and blog web sites. Her knowl-
edge of Web 2.0, social networks,
blogs and content-based
marketing allowed her to
integrate engaging, dynamic
and social elements to improve
the visitors’ experience as well as
developing custom pages for
social media sites.
- Diabsolut
“
”
MARKETING COMMUNICATIONS COORDINATOR
• Support corporate priorities through the implementation of multimedia campaigns (web, print, direct marketing, television)
• Prepare copy as required
• Liaise with Marketing copywriters and graphic designers to ensure content is accurate to specifications
• Develop communication briefs ensuring clear objectives
• Manage relationships with internal customers and sign off on approvals
• Ongoing management of International communications budget
($9M), ensuring targets met
• Support requirements for international trade events ensuring collateral available in timely manner
2007 - 2009