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Manager Quality

Location:
Texas
Posted:
October 01, 2015

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Resume:

Shawn P. White

*** ** ****** ****** #*

Topeka, Kansas 66617

785-***-****

acrxgn@r.postjobfree.com

Profile:

Energetic, results-focused quality minded professional with extensive management experience directing high-volume manufacturing/production and service operations. Highly organized and detail-oriented; leverages strong analytical, problem solving, and decision making abilities to meet aggressive deadlines, who can communicate effectively with all levels of employees and clients.

Core Competencies:

P&L Responsibility

Total Quality Management

Policies & Procedures

Human Resources

Budgeting

Quality Assurance

Process Improvement

Recruiting & Interviewing

Expense Control

ISO Auditing

Business Development

Training & Development

Market Forecasting

Change Management

Proposal Preparation

Coaching & Mentoring

Material Scheduling

QMS Development

Customer Service

Team Facilitation

EDUCATION:

Bachelor of Business Administration / Major in Business Management, Almeda University

CREDENTIALS:

Certified Lead Quality Auditor ISO 9001/19011

Certified ISO 9001 Internal Quality Auditor Trainer

ASQ Full Member

Upper Management Skills Development, Sears Holdings University

Certified SQF 2000 Practitioner

Career Track:

Topeka Metal Specialties – Topeka, Kansas 2015 - Present

Quality Manager

Autonomous responsibility for all Quality functions in a custom metal manufacturing facility. Supervision of Quality personnel responsible for receiving, in-process and final inspection, overseeing ISO 9001 Quality Management System including Internal Auditing, process control, process and policy development, coordinating all facets of the quarterly Management Review Meetings, certification and re-certification to the ISO 9001 Standard.

Developing quality inspection standards for all products manufactured including responsibility for quality of suppliers, vendors, and outside processing by reviewing customer requirements to ensure all requirements have been satisfied prior to delivery of finished goods.

Developing, implementing and leading Lean manufacturing efforts. Develop and facilitate training to all personnel in areas such as 5S, Kaizen and Kanban efforts to increase manufacturing efficiencies while simultaneously reducing waste.

Track all CARs, SCARs and ICARs to establish true COPQ and evaluate data for trend analysis and implement permanent corrective action to prevent recurrence.

Ernest Spencer Companies – Meriden, Kansas & Ottawa, Kansas 2012 -2014

General manager – ESI

Accepted the promotion for the title and role of General Manager -Ernest Spencer, Inc (a division of Ernest Spencer Companies) to manage, coordinate and supervise the construction process of the Agri-Business and Millwrights from the conceptual phase through final construction. Responsible for marketing strategies to reach potential customers, analyzing blueprints and other documentation to prepare time, cost, material and labor estimates while being accountable for managing overall project execution performance including scope, cost, safety, quality, scheduling, implementation and customer satisfaction.

Directly plan, organize, and oversee activities concerned with construction and/or maintenance of structures, facilities and existing systems

Directing supervisory personnel and sub-contractors engaged in planning and executing work procedures, interpreting specifications, and coordinating various phases of construction to prevent delays.

Quality Specialist

Multi-site quality management responsibilities of custom manufacturing and coating facilities’ Quality Management Systems to maintain certification compliance to the ISO 9001:2008 Standard

Developed the Internal Audit Schedule, Internal Audit Process Matrix, serving as Lead Auditor performing Internal Audits, raising quality awareness levels through training of key personnel, and leading procedure revision initiatives.

Developed and facilitated company’s Internal Auditor Training Course for selection and training of Internal Auditor candidates, facilitating advanced Auditor training, and completely restructured the Internal Audit process to implement effective audits.

Managing continual improvement initiatives by providing proper root-cause analysis training, improving efforts to prevent recurrence on nonconformance issues, and mentoring of potential Certified Quality Auditors.

Created and implemented Lean 5S initiatives in both facilities as well as trained and led 5S Teams through multiple 5S projects to improve efficiencies, identifying and eliminating waste, and initiating value added activities while simultaneously eliminating non-value added activities

Holland 1916 – North Kansas City, Missouri 2011

Quality Manager / ISO Management Representative

Autonomous control of the Quality Management System for a custom made, multiple substrate, screen printed nameplate manufacturer to guarantee compliance to the ISO 9001:2008 Standard as well as the company’s documented procedures

Developed the current Internal Audit Schedule, Internal Audit Process Matrix, performed Internal Audits, ensured Corrective Actions / Preventive Actions were implemented and effective.

Quality training development and facilitation to ensure a higher quality mindset of personnel in all departments, selecting, training, and developing Internal Auditors, and developing / improving quality standards and procedures for international suppliers.

Ensured continual improvement efforts were realized, implemented, and verified for effectiveness through various techniques, and ensuring Non-conformance root cause analysis was complete, accurate, and prevented recurrence.

Reason for leaving – Short-term position to lead the company through ISO recertification

DS Waters – Kansas City, Kansas 2009 - 2010

Branch Manager – Kansas City, KS / Des Moines, IA

Directed all activities of the Branch Route Operations Manager, Route Development Managers, Supervisors, Route Sales Representatives, Sales Consultants, Production Manager, Production personnel, Equipment Refurbishing, Loading, Distribution, Warehouse, and Fleet personnel for multi-million dollar bottled water manufacturing and distribution operations in Kansas City, Kansas and Des Moines, Iowa locations.

Lead Project Manager for all capital projects, developing annual operating budgets and capital requirements.

Accountable for production cost per unit, distribution cost per unit, branch revenue growth, full P&L responsibilities, Marketing, and EBITDA growth.

Certified SQF Practitioner with full SQF responsibilities for both locations.

Reason for leaving – All Branch Manager positions consolidated into an Area Manager position

Brock Grain Systems - Kansas City, Missouri 2008

PRODUCTION / SHIPPING & RECEIVING MANAGER

Began as a Production Manager for a unionized corrugated steel, multi-dimensional grain storage building manufacturer to manage processes in the manufacturing operations of the Plant from receiving raw material through final production of required parts.

Increased productivity on several production lines by introducing new monitoring techniques to ensure personnel were attending their work stations during non-break times.

Coached, trained, and mentored Leads to take responsibility for their respective production lines and held them accountable for results.

Motivated staff to take ownership for their performance.

Standardized production tracking techniques, increased employee awareness by various forms of communication including mandatory weekly staff meetings, and brought a new manufacturing line to full function capacity.

Transferred to become the Shipping / Receiving Manager to redevelop the department.

Standardized all shipping lanes to follow the same process for loading product.

Increased awareness of staff by introducing new communication techniques, mentored Leads on motivation and performance accountability.

Initiated 5-S projects within the department, and began to see staff function in a “Team” environment.

Achieved the stretch goal of shipping 300 tons shipped per day which was accomplished on a daily basis.

Reason for leaving – Position eliminated due to recession

Sears Holdings Corporation - Kansas City Repair Center Kansas City, Missouri 2005-2008

TECHNICAL MANAGER / ISO COORDINATOR CARRY-IN OUTDOOR POWER EQUIPMENT

Responsible for managing the repair operations of a facility that performed various service and repairs to outdoor power equipment sold at Sears retail stores and outlets within a 250 mile radius of the Metro area that were brought into the facility by various internal transportation methods. Managed over 100 technicians during peak periods, as well as performing all related QMS responsibilities.

Managed performance of the technical staff, identifying opportunities to develop and enhance technical and leadership skills.

Initiated Lean projects that increased productivity and streamlined processes which led to a 20% increase in production over previous years.

Administered ISO/QMS and auditing processes that led the business unit to become 100% ISO compliant within eight months.

Trained internal auditors at various facilities, developed auditor refresher courses, performed internal audits at various locations.

Leveraged knowledge of the business and market trends to prepare detailed forecasts and plans.

Managed the workforce with leadership, coaching, support, and motivation to maximize productivity and ensure customer satisfaction.

Facilitated cross-functional cooperation between the facility’s technical and support functions to maintain appropriate levels of service.

Reduced production costs by cross-training technicians to increase skills and awareness

Developed unique training programs to decrease learning curve of new associates

Facilitated Mentoring program

Reason for leaving – Accepted position at Brock Grain Systems

L.G. Manufacturing – Independence, Missouri 2003-2005

PLANT MANAGER

L.G. Manufacturing was a 65,000 square feet, $30M sheet metal manufacturer that produced component parts for a major air circulation and ventilation equipment wholesale company that catered to commercial buildings, underground storage facilities, and restaurants. Received a promotion from Quality Manager to direct all manufacturing operations in the facility.

Was responsible for personnel in the shear, CNC, press brake, welding, and assembly departments, as well as supervision of Engineering and office staff, held P&L responsibility.

Marketed the company’s capabilities and provided estimating, costing, and quoting to new prospects.

Scheduled orders from customers, assigned work orders, prepared employee schedules, and oversaw shipping/receiving, quality, and inventory control.

Ensured maintenance was performed and recorded appropriately, maintained all daily, weekly, and monthly reports, and conducted staff orientation and training sessions.

Spearheaded changes to designs/processes to improve production and morale.

Initiated measures to increase profits by reducing costs and scrap.

Increased on-time job completion rates through effective resource planning.

Reason for leaving – Plant closed due to absorption with parent company



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