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Engineer Customer Service

Location:
Fremont, CA
Posted:
October 01, 2015

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Resume:

Arepalli

Phone: 510-***-**** Email: acrxfy@r.postjobfree.com

Professional Summary

●Having more than 10 years of increasing responsibility as a Software QA Engineer in Manual & Automation testing of the web applications for web design pages (Desktop, Mobiles & Tablets) in CMS Systems, Financial services, Ecommerce, Embedded Testing, customer service & mobile applications.

●Having more than 2 year of experience on testing the Adobe CQ5/AEM 5.6/AEM 6.0 components, templates, workflows, OSGI Services, forms, personalization on authoring systems and as well validating the web pages on publisher systems for the end user experience.

●Having extensive experience on validating/testing the web pages on Browser (IE9+, Firefox, Chrome, and Safari) compatibility, OS (Windows, Mac OSX, IOS, and Android) compatibility, Mobile and Tablet devices compatibility.

●Extensive experience in functional, integration, regression, load and performance testing in different stages of SDLC and as well in agile(scrum) development methodology.

●Having very good experience on preparing the Testing strategy, Test plan, Test Cases and Test Results for Functional, Integration, Regression, Smoke, Performance and Load testing.

●Managed Test Plan Preparation, Test Case Preparation, Manual Testing and Automated Testing Tools like Selenium, Quick Test Professional (QTP), test Director and performed User Acceptance Testing (UAT) working with team members & Business.

●Hands on experience in Manual and Automated Testing and well versed with all types of testing namely Business Functionality Testing, Load Testing, Stress Testing, Smoke Testing, Performance Testing, and Regression Testing.

●Expert in agile (Scrum), V-Model and waterfall methodologies

●Hands on experience in validating the RESTful & SOAP based web services.

●Hands on experience on performing the Load & Performance testing using JMeter.

●Hands on experience on performing the automation testing using Selenium, Python automation web testing tool.

●Strong analytical, problem solving and programming skills, highly motivated team player with excellent communication, presentation and interpersonal skills.

Skills Summary:

●Platforms: Windows, OS X, UNIX, Android, iOS, Linux, Android,

●Programming languages: C, Java, XML, HTML, JS, REST API, Ruby, SoapUI, Python,CSS

●Software: Testing tools: Load Runner, Selenium, QTP, SOAPUI, JMeter.

●Defect management: JIRA, Clease Case, Doors, CMVC, SVN, Bugzilla and Rational CQ

●Other Software Systems: Adobe CQ5/AEM5.6/AEM6.0, TFS, GitHub, Excel, PowerPoint, Visio, Quality Center, Google Analytics, SEO.

Education:

●B.Tech Electronics and Communication Engineering from JNTU, Hyderabad, 2002.

Professional Experience

Adobe CQ5/AEM5.6/AEM6.0 QA Engineer, CA Sept 2013 to Present

Responsibilities:

●Involved into requirement analysis

●Involved in converting business/functional requirements into test plan & test strategy.

●Involved in preparing the test plans, test cases based on the functional requirements.

●Involved in test case execution and maintained the test results.

●Involved in validating the CQ5/AEM Components, Templates, Workflows, and OSGI Services.

●Involved in validating the RESTful & SOAP Based web services.

●Involved in validating the web pages on multiple browsers (IE9+, Firefox, Chrome, Safari) and as well validated the browser compatibility.

●Involved in validating the responsive design web pages on different devices (Mobiles, Tablets & Desktop) with different browsers.

●Involved in validating the web pages on different operating systems (Windows, Mac OSx, IOS, Android) for the OS Compatibility.

●Involved in performing the Manual, Automation (Selenium) & Performance testing of the websites.

●Reviewed requirements and design documentation to evaluate correctness, completeness, testability, and usability in order to create test cases using JIRA

●Hands on exp into Defect tracking life cycle using JIRA.

●Providing required information to the software team and involving into requirement change management and peer reviews.

Software QA Engineer, TataElxsi, Bangalore, India April 2011 to Aug 2013

Responsibilities:

●Involved into requirement analysis

●Involved in converting business/functional requirements into test plan & test strategy.

●Involved in preparing the test plans, test cases based on the functional requirements.

●Involved in test case execution and maintained the test results.

●Managed CRM Web/Desktop solution for enabling sales, marketing, and customer service organizations to efficiently track and store critical customer information.

●Analyzing the requirements & preparing test case for the same

●Involved in preparing and execution of Functional/Regression Test cases based on SRS/FS

●QA Bug tracking and reporting using JIRA

●Involved in SFDC integration testing with legacy systems

●Supported customers in troubleshooting exercises.

Software QA Engineer, TataTechnologies, Bangalore, India Feb 2008 to Mar 2011

Responsibilities:

●Involved into requirement analysis

●Involved in converting business/functional requirements into test plan & test strategy.

●Involved in preparing the test plans, test cases based on the functional requirements.

●Analyzing, creating, implementing and automating tests cases using tools like Test Director and Visual Studio.

●Hands on exp for testing the Non-Securities reference data for company’s.

●Hands on exp for defect tracking life cycle using Clear Quest.

●Involved into improving Quality process

●Executed different scenarios for load testing and stress testing and monitor the load results in controller graphs.

● Reviewed QA Release Notes and Prepared Summary report after completing testing for a release.

Software QA Engineer, Visteon, Chennai, India Sept 2006 to Feb 2008

Responsibilities:

●Involved into requirement analysis

●Involved in converting business/functional requirements into test plan & test strategy.

●Involved in preparing the test plans, test cases based on the functional requirements.

●Involved in test case execution and maintained the test results.

●Involved in validating the Financial services.

●Involved in validating the web pages on multiple browsers (IE9+, Firefox, Chrome, Safari) and as well validated the browser compatibility.

●Involved in performing the Manual & Performance testing of the websites.

●Reviewed requirements and design documentation to evaluate correctness, completeness, testability, and usability in order to create test cases using CM synergy

●Hands on exp into Defect tracking life cycle using CM synergy.

●Providing required information to the software team and involving into requirement change management and peer reviews.

Software Firmware QA Engineer, HCL Technologies, Austin, USA &India Sept 2005 to Aug 2006

Responsibilities:

●Involved into requirement analysis

●Visited the Austin City at Texas, USA and coordinated the India team for initial level testing.

●Performed a Firmware testing using IBM tools, UNIX shell scripting, Board bring-up Hardware modules.

●Updated the Builds on IBM servers using WebSM (GUI) tool.

●Having exp into Linux platform level testing for IBM servers.

●Having experience on server platform validation and Drivers verification testing.

●Performing regression and integration testing and GUI testing.

●Updating test cases by using Csptool. and Debugging by using CMVC tool.

Embedded QA Engineer, BHEL R&D, Hyderabad, India Sept 2003 to Sept 2005

Responsibilities:

●Involved into requirement analysis

●Less contribution in developing the code by using ‘C’ language.

●Testing, & Debugging using 8051 Microcontroller Family Based Modules.

●Involved in unit testing and JTAG emulator testing.

●Involved in hardware PCB boards testing of Analog and Digital I/O cards using CRO, signal generator, pulse generator and Component level testing and silicon validation.

●Hands on experience on lab equipment’s like Oscilloscope, Logic Analyzer, Signal Generator, Volt meters and Digital power meters.

●Understanding of circuit schematics and hardware datasheets.



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