Kelvin Holmes

***** ********* *****

Laurel, MD, 20707

732-***-****

acrxew@r.postjobfree.com

SUMMARY OF QUALIFICATIONS:

A results-driven business professional specializing in customer service, marketing, contract negotiation with a distinguished career leading domestic and national initiative in sales of consumer retail and wholesale products.

Exceptional relationship builder, strategist, problem solver with strong leadership skills who is successful in creating partnerships, creating and implementing effective strategies to improve the bottom line. Excellent oral and communication skills.

A decisive manager, consultant and analyst skilled at hedging risk, dispersing exposure and identifying major gaps in profitability forecasts, communication infrastructure, information sharing, and business processes.

Recognized as a negotiator and persuasive presenter who listens well and breaks down barriers –engendering trust and confidence in a positive and fair outcome.

Track record of driving marketing plans and initiatives from start to roll out.

Familiar with the Government Contracts and Pricing. Supported the Government Channel in sales and service role.

PROFESSIONAL EXPERIENCE:

Comcast 2015

Market Development

Market development of commercial property by developing relationships with commercial property owners and commercial property management companies. Pointing out the benefits to property owners or property managers of having a nationwide telecommunications provider.

Responsible for agreements necessary to fund construction projects. Staying abreast of competitive landscape and emerging technologies to best position Comcast Business Services in the marketplace.

Verizon Wireless 2000 – 2015

Contract Manager May 2014 – January 2015

Manage all aspects of contract administration for Verizon’s Network Fleet Group existing and prospective customers and vendors. Responding to Request for Proposals (RFPs) and Request for Quotes (RFQs). Prepare proposal documentation, such as Bid/No Bid, Compliance Matrix and Past Performance Questionnaires. Analyze contracts for content, clauses and definition of understanding and ensure compliance with all contract requirements.

Oversee production of significant reports including monthly, quarterly results and variance reports supplied to senior executives. Spearhead proactive management techniques to strengthen focus on business success such as preparing critical ad-hoc reports for leadership presentations.

Consultant Business Development October 2008 – May 2014

Served as the Lead for Sales Generation Program for Government and Public Safety Verticals. Performed daily monitoring and data mining of opportunity databases to ensure awareness and distribution of sales leads. Worked closely with Verizon Wireless Public Safety and Government sales managers to provide them with sales leads. Also, followed up for status on sales opportunities. Interacted extensively with project managers and customers to ensure accurate data entry, billing and reporting. Submitted weekly status reports to project managers regarding recommendations for contract modifications and editorial changes. Provided sales updates using salesforce tools.

Kelvin Holmes Page 2

Utilized Verizon Wireless Lead Tools including Input, Federal Business Opportunities, Public Safety Bid databases, Government Navigator, etc. Attended tradeshows and networked with vendors and the public to increase product awareness for Verizon Wireless.

Teamed with business unit leaders and senior executives to create a monthly report, identifying metrics that drove major portions of the business including new organizations that were previously only reviewed at the business unit level.

Monitored and reviewed Government and Enterprise contract eligibility requests from the field offices. Assigned and expedited a status decision to the sales team and partners.

Partnered sales team on matters dealing with Eloqua Engage to send relevant, personalized emails.

Reviewed and approved request for Federal and Education customers to purchase Verizon Wireless services via the appropriate contracts GSA, FFSSI and ERATE.

Sales Manager National Distribution December 2006 – October 2008

Provided the management and leadership staff with analysis pertinent for maintaining and expanding the overall relationship with Manager Service System (MSP) Integrators and Original Equipment Manufacturers (OEM) customers; such as Lockheed Martin and SAIC. Managed and expanded the Federal Government opportunities; and coordinated operational requirements.

Primary role was to sell Verizon Wireless products and services to Systems Integrators. While in this role, I met and exceeded sales targets on a quarterly basis. Conducted quarterly business meetings with customers to provide overall review and updates on their accounts.

Instrumental in securing new business in the Federal Government sector, Lockheed Martin $6 million and Perot $1.2 million in revenue.

Product Manager 411 Connect August 2000 – December 2006

Managed operational and marketing initiatives related to 411 Connect. This included Vendor Management, Performance Compliance, and Resolution of Complaints. Prepared and processed monthly invoices in a timely manner to expedite prompt payments. Produced call volume and revenue reports.

Instrumental in product revenue generation of over $500 million annually.

Implemented key projects as 411 Connect Product Manager. These projects included 411 price increase of $1.24 to $1.49 per call; responsible for partnering with system, network, billing and customer service team to address all marketing and operational issues related to price increases.

Responsible for performing market research to develop new Managed a successful launch of text messaging options for 411. Text message feature generated 24 million messages and $1.2 million in revenue in FY 2006.

Headquarters contact for all matters dealing with 411 Connect. Partnered with regional contacts to address all matters pertaining to 411 Connect service.

TECHNICAL SKILSS

Software: MS Word, Excel, PowerPoint

EDUCATION:

B.A. Communications, George Mason University

Additional training in marketing, project and contract management and business development

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