Tyler S. Sharik 203-***-**** *** Rustling Reed Road

acrx9f@r.postjobfree.com Naugatuck, CT 06770

Employment History

CompuWeigh Corporation

Production Floor Supervisor Woodbury, CT 07/2011 to current

Conducting daily meetings to go over new action items.

Training and supervision of the production department.

Creating and revising test plans for new and evolving products.

Creating PC images for mass deployment of machines.

Contributing to server containing backups of customer data.

Creating process flow diagrams to show the team how to efficiently complete tasks.

Managing RMA process flow.

Repairing equipment for customers and employees. This includes PCs, Laptops, iPhones, iPads, Printers, RFID Systems, LED signs, Cameras and other various devices.

Billing customers for repaired equipment.

Managing inventory levels and creating purchase orders for parts and supplies.

Consistently searching for better pricing for parts and supplies.

Creating Bill of Material lists of equipment to be built by our production line.

Processing purchase orders placed by customers.

Establishing and maintaining business relationships with domestic and international vendors.

Resolving quality issues with production department and vendors.

Perform site surveys which lead to identifying and resolving issues at the customer’s location.

Creating status and bug reports while out in the field.

Training customers to use the installed system after I have tested it.

Supporting customer issues over the phone as part of the company’s after hours emergency support line.

Member of the Process Improvements Team which served the purpose of eliminating bottlenecks in many of the company’s processes.

Self-Employment History

Sharik Computer Repair Naugatuck, CT 03/2009 to current

Repairing hardware of Apple mobile devices.

Repairing hardware of Windows PCs and laptops.

Maintaining Windows operating systems.

Printer and peripheral installation, configuration and trouble shooting.

Network installation, configuration and troubleshooting.

Teaching customers how to operate and maintain their machines.

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