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Customer Service Microsoft Office

Location:
San Francisco, CA
Posted:
October 04, 2015

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Resume:

Giovanne R. Perez

*** ***** *** ******, ******** Park, New Jersey, 07508

Home Phone: 862-***-**** Email: acrx83@r.postjobfree.com

Honors and Achievements:

2015: Hazmat Certified / Military Issued

2014: New Jersey State Service Ribbon

2013: 1 year Achievement of service at PNC Bank

2012: Hazmat Awareness 06007, Introduction to the Incident Command System, Auxiliary Police Training Course completion, Special Law Enforcement Officer Class 1, American Heart Association Certificate of CPR and AED, American Heart Association Certificate of Heart saver Blood borne Pathogens Course, Department of law and public safety division of criminal justice police training commission

2011: Certificate of Anti-Terrorism Level 1 Award

2010: NJCEA Scholarship, Citation Award by Mayor of Prospect Park, NJ, Senate and General Assembly Citation Award, National Society of Scholar Award, Army Service Ribbon, National Defense Ribbon, Global War Service Ribbon.

2006: Certificate of graduation of Paterson Charter School for Science Technology

Education:

FullSail University, Winter Park, FL 04/2013 – 11/2017

oBachelor’s of Science and music production

Essex County Police Academy, Cedar Grove, NJ 10/2012 – 12/2012

oCertificate of SLEO Class 1 Police Course Completion

United States Army Infantry School, Fort Benning, GA 04/2010 – 08/2010

oBasic Training Completion, Combat Life Savers Completion

Manchester Regional High School, Haledon, NJ 09/2009 – 06/2010

Recent Experience:

Sound View Paper, 1 Market Street, Elmwood Park, NJ

oMachine Operator

Completed ( 90 days Probation ) Recognizing safety hazards that met with OSHA Standards, maintained cleanliness for 12 hour shifts and learned the in’s and outs to each machine presented to me.

Special Law Enforcement Officer Class 1, 106 Brown Ave. Prospect Park, NJ, 07508

oPolice Officer

Completed (10 Weeks) of Basic Law Enforcement Courses and Traffic Patrols for the State of New Jersey Responsible for maintenance and upkeep of my Patrol Vehicle and Personal equipment.

United States Army National Guard, 678 Montgomery St. Jersey City, NJ 07306

oInfantrymen

Completed ( 14 weeks ) of Basic Combat and Advanced military training encompassing the operational functions of survival skills, combat lifesavings skills, hand to hand combat and weapons knowledge and training responsible for maintenance and upkeep of an M4 Carbine Assault Rifle, 50’ Caliber Machine Gun, M240 Bravo Machine Gun, M203 Grenade Launcher, M67 Fragmentation Grenade, ITAS Rocket System.

PNC The Financial Services Group, 915 Kinderkamack Rd. River Edge, NJ, 07661

oBank Teller

Provided individualized customer service and handled all financial transactions accurately and efficiently. Processed banking transactions and handled customer’s inquiries. Identified client needs and referred financial products and services. Adhered to established policies, procedures, and guidelines. Maintained client confidentiality and developed positive client relationships, Participated in team meeting and

to improve services provided.

Rite Aid Pharmacy, 431 Haledon Ave. Haledon, NJ, 07508

oSales Associate

Provided excellent Customer Service by assisting customers with their shopping needs. Answering customer inquiries resolving customer complaints. Completed customer transactions on the cash registered reconciled cash register drawers at the end of the shift. Ensured the appearance of the store is pleasing to the customer and meets corporate requirements. Stocked store shelves and end-caps with merchandise when it was delivered. Performed inventory, and kept the store in good working order.

Languages:

Bilingual able to read, write, speak English, Spanish

Summary of Qualification:

Computer Proficient in Microsoft, Microsoft Office, Excel, Power Point, Window XP. Excellent Communication skills both verbal and written, Fluent in English, Spanish, French. Work great under pressure maintaining a concern for main priorities when arise. Served in the United States Army holding two experience expert badges in Grenades, Rifle with certification in combat lifesaving skills.



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