**** ***** **** ********, *******, ***** 706-***-**** acrx5o@r.postjobfree.com

ROBIN MERDIAN

**** ***** ****

Lakeland, Florida, 33811

706-***-****

acrx5o@r.postjobfree.com

WORK

EXPERIENCE

PUBLIC STORAGE, FT. LAUDERDALE, FL

Relief Property Manager, Dec 2005 – Sep 2012

Complete contract forms, prepare change of address records, or issue service discontinuance orders, using computers.

Solicit sales of new or additional services or products. Resolve customers' service or billing complaints by performing activities such as exchanging merchandise, refunding money, or adjusting bills. Review insurance policy terms to determine whether a particular loss is covered by insurance.

Determine charges for services requested, collect deposits or payments, or arrange for billing.

Greet customers and discuss the type, quality and quantity of merchandise sought for rental.

Keep records of customer interactions or transactions, recording details of inquiries, complaints, or comments, as well as actions taken. Answer telephones to provide information and receive orders. Explain rental fees, policies and procedures.

Prepare rental forms, obtaining customer signature and other information, such as required licenses.

Recommend and provide advice on a wide variety of products and services. Prepare merchandise for display, or for purchase or rental. SEMINOLE CASINO OF HOLLYWOOD, HOLLYWOOD, FL

Cash Operations/Floor Supervisor/Customer Service, Jun 1983 – Jan 2003 Keep accurate records of monetary exchanges, authorization forms, and transaction reconciliations.

Maintain cage security according to rules.

Reconcile daily summaries of transactions to balance books. Obtain customers' signatures on receipts when winnings exceed the amount held in a slot machine.

Keep records of customer interactions or transactions, recording details of inquiries, complaints, or comments, as well as actions taken. Refer unresolved customer grievances to designated departments for further investigation.

Greet customers entering establishments.

Answer customers' questions, and provide information on procedures or policies. Supervise others and provide on-the-job training.

EDUCATION PIPER HIGH SCHOOL, SUNRISE, FL

SHERIDAN VOCATIONAL, HOLLYWOOD, FL

Accounting I, Jun 1983

ADDITIONAL

SKILLS

Customer Service 10+ years, Retail 7+ years, Bookkeeping 15+ years. Computer programs such as Web Champ, Center-shift, Typing, 10 Key Calculator, Phones, Fax, Copier, Counting Machines, Collections, Inventory Control and Banking. Honest, Reliable, Mature Person with excellent work ethic's, Guaranteed with proper training I would be a valuable asset to your Company.