THOMAS S. SNYDER

***** ** **** ** *******, WA ***52

Phone: 425-***-**** acrx4s@r.postjobfree.com

LinkedIn Profile

SOFTWARE TESTER

Expert in Testing Prior Leadership Experience Completed PMI training

Innovative Test Lead Constantly reviews test process, documenting and sharing changes as new methods, tools, and insight emerge to keep test peers equipped with the best tools to do the best job.

Subject Matter Expert Quickly adopts changes and develops documentation and troubleshooting processes as emerging technology hits the field.

Qualifications include over ten years of experience leading testers and six years training/ramping up testers as new technology emerged.

Skills Summary

New Hire Training & Ramp Up

Test Plans, Cases & Processes

Functional Requirements

Documentation & Work Logging

Regression & Negative Testing

UI & Compatibility Testing

Data Interface & Migration Testing

Performance / Load / Stress Testing

Testing Automation

Defect / Bug Tracking

Test Strategies & Coverages

Light Scripting

Professional Experience

ARRAY HEALTH – SEATTLE, WA

Software Test Engineer focused on manual testing of web based application across multiple browsers.

STE, 11/14 to 10/15

Was a key engineer in building up the Quality Assurance department. Made many of the baseline processes and documents to help ramp up new hires. Documented new features, created presentation for other teams within the company and helped promote shared knowledge.

Results:

Built a solid QA department that can scale as the company grows:

Develop new processes based on years of experience.

Standardize documentation of information and sharing experience across disciplines.

Lead meetings and product development discussions to ensure quality was held to the highest standards.

MICROSOFT Redmond, WA

Software Test Engineer focused on device and application compatibility for Windows OS.

STE3, 7/11 to 9/14

Serve as a subject matter expert in the field while performing weekly build tests both in manual and automated areas. Developed tests and tools to help automate new feature areas as new hardware platforms were absorbed by our project. Documented and trained new and existing testers to handle increased workload, new hardware, and tools.

Results:

Created a modular testing method to help ramp up new testers and existing testers allowing them:

Adaption to new technology as it emerged in alpha states.

Integration and organization of untested features into existing test areas.

Flexibility to take their knowledge to any feature team and provide timely and accurate results.

Utilized shared documentation to standardize the testing process across 15+ feature areas, bringing many teams under one process.

THOMAS S. SNYDER

Phone: 425-***-**** Page Two

MICROSOFT Redmond, WA

Principal Test Engineer for Mobile Lync application on Nokia handsets.

STE3, 11/10 to 4/11

Ad-hoc tested and drove creation of test plans and cases to help take on new handset devices from a partnership with Nokia. Later developed scenario-based tests to transfer the project to an offshore team for maintenance testing after project completion.

Results:

Created groups first scenario-based tests, allowing testers without training of any kind to pick up a device, perform what seemed like normal everyday actions, and provide test results and data across the board.

Provided UI and feature feedback, leading to several changes that improved product stability and support for multiple languages/regions.

Documented software defects using multiple bug tracking systems and documented processes to help train experienced testers as they transitioned from one tool to another.

HEWLETT-PACKARD Bellevue, WA

QA engineer responsible for triage training and group reorganization.

Software Engineer/Hardware Engineer, 1/09 to 9/10

Worked with internal and external teams to reorganize the support labs for consumer and enterprise machines. Utilized in house test tools to help automate many manual processes, freeing resources and time. Built machine imaging infrastructure to help reduce machine recovery time.

Additional Experience:

Medio Systems STE – T-Mobile 8/08 – 11/08

Microsoft STE3 – Windows Phone 11/07 – 6/08

AT&T Wireless STE – Proximity Ad Services 9/07 – 11/07

Microsoft STE2 – E-Home 8/06 – 8/07

NVIDIA STE – Mobile 2/06 – 7/06

Microsoft STE – MGS 8/05 – 2/06

Monolith Software Bug Association Rep – Matrix Online 2/05 – 7/05

VMC Consulting STE – Xbox 8/01 – 1/05

Technology Skills (Complete list on request)

Headless device emulators, MS office, Mobile device flashing tools, Unix, Custom tools for SQL string testing, Product Studio, Windows Test Technologies, MS Office, Windows Deployment Services, and Custom HP tools for build management, Product Studio, Windows Test Technology, Visual Studio & Team Foundation Server, MS Office, Windows Server, and Windows Hardware Compatibility Kit, Sharepoint, Right now and Ticket manager

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