Jonnel Ramos Llada

IT Support Technician

Address: #** ******* **. ***. ***** Rizal, Alabang, Muntinlupa City.

Mobile #: +639*********

Email Address: acrx3g@r.postjobfree.com

Personal Information:

Nationality: Filipino

Resident of: Philippines

Birth Date: 19 August, 1987

Gender: Male

Language: English, Tagalog

Marital Status: Married

Number of Dependents: 1

Career Objective:

Looking for a suitable IT support technician position with a successful and dynamic company that offers room for progression.

WORK EXPIREINCE

2010 (June)- 2014 (December)

Advantage One Service Technician –Technical Department (Sister Company Of UNICOM)

Duties:

§Troubleshoot Personal Computers of customers both hardware and software

§Laptop Board Level Troubleshooting

§Troubleshoot Printer’s Like Epson, Hp, Canon Brand

§Format and Installs Application Programs on newly assembled Computers

§Delivers and set-up computers on establishments and houses of customers

§Goes to Hotel’s who needs help about network and Computer Maintenance

§Goes to schools who needs help about network connectivity of their computers

§Helps in Assembly of computers ordered by customers

§CCTV installation and Configuration.

§Laying out UTP cable on schools, Hotels, computer shop and houses of customers

§We sell computer, laptop, and other electronic gadgets.

§Data Recovery (HDD, memory Cards)

§Basic Electrical layout and wiring

§POS printer Repair

2009(May)-May(2010)

Grief Malaysia

Loading and Unloading Department

§Loads and Unloads finished products

§Delivery of Products

2007(September) – 2009(April)

UNICOM The Computer Store

Service Technician –Technical Department

Duties:

§Troubleshoot Personal Computers of customers both hardware and software

§Laptop Board Level Troubleshooting

§Troubleshoot Printer’s Like Epson, Hp, Canon

§Format and Installs Application Programs on newly assembled Computers

§Delivers and set-up computers on establishments and houses of customers

§Goes to Hotel’s who needs help about network and Computer Maintenance

§Goes to schools who needs help about network connectivity of their computers

§Helps in Assembly of computers ordered by customers

§Laying out UTP cable on schools, Hotels, computer shop and houses of customers

2009(October)- 2009(December)

Burnham Suites Hotel

Private ( IT staff)Part Time

§Pc troubleshooting and Preventive Maintenance

§Support of their System “Fiesta”

§Network Configuration

2006(April) – 2007(February)

Strings Computers and Technologies

Service Technician – Service Department

§Troubleshoot Personal Computers of customers both hardware and software

§Format and Installs Application Programs on newly assembled Computers

§Delivers and set-up computers on establishments and houses of customers

§Goes to schools who needs help about network connectivity of their computers

§Helps in Assembly of computers ordered by customers

§Laying out UTP cable on schools, computer shop and houses of customers

§Maintenance of LAN of several computer shops.

2005(June) – 2005(September)

On the Job Training – DOLE- Department of Labor and Employment

§Helps to backup files

§Helps Encoding Reports of the Officer

§Helps Troubleshooting Computers and Computer Network

ACADEMIC QUALIFICATIONS

2003–2006 University of the Cordilleras

§Bachelor of Science in Information Technology (Major in Information Technology)

2006(August)- 2006 (December) ACLC- AMA computer Learning Center

§A+ Certification (Pc Troubleshooting)

1999–2003 Loakan Annex Baguio City National High School Baguio City

1993-1999 Quezon Elementary School Baguio City

ACHIEMENTS

§Won 3rd in Turbo C programming which is held 2nd tri of SY 2003-2004 at University of the Cordilleras

§Served as the Programmer of our Thesis Project “Municipal Hall of La Trinidad Pay Roll System”

SKILLS

§Knowledgeable in Managing accounts in a Active Directory

§Software and Hardware Troubleshooting

§Software and Hardware Installation

§Printer Troubleshooting

§Implementation of IT Projects such as Cabling/LAN Implementation

§Network Configuration

§File Sharing

§Data Recovery and Back Up

INTEREST

§Video Game Offline and Online, Basketball, Mountain biking

CHARACTER REFFERENCES

§Ms. Yvette Navalta

Branch Manager (Baguio City)

NIUCOM(Unicom The Computer Store)

Baguio City

Contact Number: 442-3002

§Mr. Snider Amistad

Technical Head (Epson Engineer)

UNI.COM The Computer Store

Baguio City

Contact Number: 091********

§Mr. Raymond Ruivivar

Barangay Chairman

Upper Dagsian Baguio City

Benguet, Phlippines

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