Alexander Cuellar 215-***-****

**** *. ****** ******, ************, PA 19140 acrx2p@r.postjobfree.com

Professional Profile

Detail-oriented professional seeking an entry-level position that will utilize my customer service experience, excellent teamwork and leadership skills with my strong academic background in information technology. Adapts well to new technology, equally successful in both team and self-directed settings and proficient in a range of computer operating systems and applications, tools, and troubleshooting methodologies.

Windows Operating Systems

Computer Software Installations

Written Correspondence

General Office Skills

Customer Service

MS Office Suite

PC Troubleshooting

Typing Speed of 72 wpm

Professional Accomplishments

CompTIA A+ Certified

Candidate ID COMP001020553311

801 (741/675)

802 (838/700)

Work History

Call Center Rep.

Answered calls from tenants and landlords

Entered service requests for tenants (repairs in property)

Informed prospective tenants on wait list status

Notified property technicians of any service request considered as emergencies

Express Emp., Philadelphia PA

Mar. thru July, 2015

Call Center Rep.

Answered calls from property owners regarding property tax incentive called Homestead

311 Call Center, Philadelphia PA

June thru August, 2012

Tutor

Assisted students with their computer assignments

Computer Technology Institute, Philadelphia PA

2011 - 2012

Customer Service Rep

Assisted customers in filling out LIHEAP (Low Income Home Energy Assistance Program) applications for their heating bills

Stivers Staffing Services, Philadelphia PA

2008 - 2014

Education

Associate’s Degree in Specialized Technology

Majored in Computer Support Specialist

Computer Technology Institute, Philadelphia PA

June 2013

Associate’s Degree in Applied Sciences

Majored in Data Processing in PC Applications

Community College of Philadelphia, Philadelphia PA

May 1996

References

References are available upon request.

Contact this candidate