Vivian Bourne

Email: acrwyd@r.postjobfree.com

708-***-****

CAREER PROFILE

Receptionist with a professional demeanor and serves the clients with courtesy, respect, and excellence.

PROFESSIONAL EXPERIENCE

Aunt Martha’s Youth Service Center, Chicago Heights, Illinois 2013-2015

Medical Office Assistant

Greeted patients and visitors promptly, answered questions and alerted patients of any delays.

Registered patients and updated personal and financial information.

Scheduled appointments and made daily reminder calls.

Retrieved patient files and assisted in maintaining file room.

Generated reports which calculated provider hours and patient count.

Verified insurance eligibility for each patient and received patient payments.

Processed daily batch reconciliation of payments.

Elite Care Management, Naperville, Illinois 2012-2013

Home Health Assistant

Assisted with personal hygiene and grooming.

Prepared meals for the clients.

Provided housekeeping and laundry services.

Developed client relationships and took care of errands.

Encouraged the clients to take prescribed medications timely.

Evergreen Legal Services, Chicago, Illinois 2004-2011

Legal Assistant

Greeted and welcomed clients both over the phone and in person with professionalism while actively listening to their concerns.

Answered calls in a polite manner, took messages, scheduled appointments and monitored appointment book to avoid discrepancies.

Drafted various legal documents and met deadlines.

Prepared daily deposits with accuracy, monthly revenue reports and provided ADP with data to process payroll.

Inventoried office supplies monthly to restock for the upcoming month.

Screened and interviewed perspective employees and trained the new hires.

Coordinated staff schedules to enable the office to operate efficiently.

EDUCATION

Prairie State College, Chicago Heights, Illinois 2012-2012

Nursing Assistant Certification

EKG Certification

Phlebotomy Certificate

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