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Customer Developer

Location:
India
Salary:
26,000
Posted:
September 30, 2015

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Resume:

SHEETAL VAGHELA

***, ***** *******-*, *** Road, Chandkheda, Ahmedabad M: 917********* E: acrwxc@r.postjobfree.com

Summary

Entrepreneurial Marketer passionate about building productive relationships with clients, partners and team members. New customer acquisition expert who emphasizes a mix of online and offline marketing strategies. Well-versed in identifying market trends and customer need to create highly-targeted marketing campaigns.

Highlights

New Customer acquisition

Knowledge of market trends

Bridge between Client and Developer

Accountability of Resources

Social Media & Marketing

Documentation & Reporting

Experience

Business Development Executive Nov 2013 to Current

Variance Infotech – Ahmedabad, Gujarat

Identify requirements for new services to anticipate and potentially lead the market.

Undertake regular project reviews with all involved in these processes to ensure transfer of knowledge.

Bid management processing and manage order levels maintaining the CRM database.

Understand a prospect’s business needs and work with the expert teams to develop as per requirement.

Write bids, proposals, brochures and various other business informational letters.

Update and maintain customer information database on regular basis.

Work with management to develop and implement business development strategy.

Coordinate with management and clients to identify business development opportunities with existing and new clients.

Update and maintain customer information database on regular basis.

Establish strong customer relationship by providing accurate and timely information to customers regarding inquiries such as Service, Pricing, Quotes and issues/concerns.

Communicate with clients in order to understand requirement and also solve queries for the developer

Along with Marketer, I am handling HR responsibilities.

Junior Development Executive Dec 2011 to Oct 2013

Vodafone Service (International Dept) – Ahmedabad, Gujarat

Initially, client provides requirement for One Net Services, and accordingly we privilege related network provision services.

Provide the floor support whenever required.

Train to new candidates regarding the work environment as well as for the process.

Data Analyst Apr 2010 to Jun 2011

TATA Consultancy Services – Baroda, Gujarat

Data analysis and Coding of the product and specialization in Personal Care.

Communication with Client by mail and communicator.

Given training to trainee regarding the work environment as well as trained them in Personal Care Category.

Negotiation and finalization of order with customer.

Support Executive Oct 2009 to Mar 2010

E-Tech Incorporation – Baroda, Gujarat

On line chat with the US customers and Guide them to Place online order for services like Internet/Land line Phone/Mobile Phone Connection and TV connection as well.

Guide them for Online order as well as explain them current online Price and Promotion as well.

Negotiation and finalization of order with customer.

Technical Expert Mar 2007 to Jun 2009

H. K. & Acharya Company – Ahmedabad, Gujarat

Understand the new invention by Client.

Draft the Invention in Technical and legal terminology.

Communicate with Client personally as well as via mail.

Negotiation and finalization of order with customer.

Education

Master of Science, Physics

M. S. University – Baroda, Gujarat

Personal Detail

Birth Date : 23 November

Language Known : English, Hindi & Gujarati



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