Fred Williams Jr

Goal Orientated

Tampa, FL

acrwuz@r.postjobfree.com - 813-***-****

Driver License# W452-***-**-**** Florida

WORK EXPERIENCE

Class A Driver/Delivery

Tampa Container Transport - Tampa, FL - February 2015 to Present Responsibilities

Delivering Products on TIME

Palmdale oil Company

driver - Tampa, FL - November 2014 to February 2015 Sales Representative

Trugreen - Tampa, FL - February 2014 to July 2014

Responsibilities of a Inbound/Outbound Call Center Agent

*Apply the elements of building positive rapport with different types of customers over the phone.

*Apply the proper telephone etiquette to satisfy various customer situations.

*Effectively deal with job stress,angry callers,and upset customers.

*Maintain all the company's expectations,and quotas. Outbound Sales Representative

Quality Resources - Clearwater, FL - November 2013 to February 2014 Responsibilities of outbound/customer service agent

*Use questioning and listening skills that support effective telephones communication

*Use the most appropriate way to communicate with different behavior types on the telephone.

*Apply appropriate to effectively control a telephone call.

*Upsell products and services.

Inbound/Outbound Sales Representative

Trugreen - Tampa, FL - February 2013 to August 2013 Responsibilities of a Inbound/Outbound Call Center Agent

*Applying elements of building positive rapport with different types of customers over the phone.

*Apply the the proper telephone ettiquitte to satisfy various customers situations.

*Effectively deal with job stress,angry callers,and upset customers.

*Maintain all the companies expectations,and quotas. Appointment Scheduler/Supervisor/Verifier

Mortgage Investors Corporation - Saint Petersburg, FL - June 2012 to January 2013 Responsibilities

Appointment Setter,Supervisor,Verifier

Accomplishments

Great Accomplishment at this Position

Skills Used

Highly Social Communication

Hazmat Truck Driver

Wright Brothers Trucking - Cincinnati, OH - January 2012 to March 2012 Responsibilities

Hazmat Truck Driver,Warehouse

Accomplishments

*Reliable,Dependable,Safe,Dedicated Truck Driver

*Defensive driving skills

Skills Used: Hazmat Class A Driver

Class A Truck Driver

Bms Trucking - Cincinnati, OH - March 2010 to October 2011 Responsibilities

Class A Truck Driver/Dump Truck Driver

Accomplishments

*Dependable, Reliable,Safe Driver.

*Exceptional customer service as a route driver.

Skills Used

Defensive Driving

House Husband

Self - Sidney, OH - July 2004 to February 2010

Responsibilities

House Husband for my Kids

Accomplishments

Maintain my Home

Skills Used

Parenting until Kids were Enrolled in School

EDUCATION

Class A in Driving School

Tri-State Truck Driving School (Feb-2010 - July-2010) - Middletown, OH 2010 to 2010

*Business Communication.

*Edison State College - Piqua, OH

1999 to 2000

SKILLS

Very efficient Warehouse organizing skills,Forklift expierince also,I have Valid Hazmat/Tanker Endorsements,Twic Card,D.O.T. Medical Card,Class A driving expirence. ADDITIONAL INFORMATION

* Class A Tractor Trailer/Hazmat/Dump Truck Driver Exp,Valid D.O.T. Medical card,Port Pass,Twic Card...I also have over 2 years of Inbound/Outbound of Sales Experience * Inbound where I was Top sales representative several months. I performed all my job duties with dedication and drive. I am always willing to do whatever it takes to gain the customers appreciation as well as up sell the customer! * Outbound Experience, I have always consistently held 196-215 dials a day which made me very successful with determination in cold calling. * I have over 1 year in Appointment Setting calling customers or clients, and I am always engaging the lead to set up a call or meeting!

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