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Training Management

Location:
Richmond Hill, ON, Canada
Posted:
September 30, 2015

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Resume:

Linda Shirtliff

** *****’s Green,

Stouffville, ON

Cell: 647-***-****

acrwuw@r.postjobfree.com

Summary:

A results oriented business professional with extensive experience in Project Management, Marketing and Supply Chain who is capable of working in a fast paced demanding environment. Experience acquired throughout internationally such as USA, Germany as well in Canada. A creative thinker, who can develop large scale project administration, applies solid communication skills to manage and coordinate project team’s activities. Build strong relationships with internal and external stakeholders. Result oriented, autonomous, flexible and composed she would be an asset for any organization seeking someone who can make a positive contribution.

Personal Leave (September 2014 – September 2015)

TEVA CANADA, Toronto, ON (April 2013 – September 2014)

Executive Assistant, Human Resources (Contract)

Act as coordinator in the Human Resources Department particularly in Training and Health, Benefits and Wellness Departments.

Assist HR Managers in their activities (meetings, calendars, conferences, presentations, employee special events, extensive international travel arrangements and vendor quotations).

Investigate and follow-up on invoices, which includes proper coding, review of costs, matching to purchase requisitions, contracts, PO's, etc.

Budget tracking reports by scrutinizing variances, verifying account charges, analyzing time reporting records and maintaining financial records.

Assist in the preparation of status reports.

Identify problems / issues and escalates as appropriate.

Coordinate and organize activities related to Learning and Training.

Coordinate and assist new employee orientation workshops and new employee’s integration.

Maintain the data base for the Health and Wellness Department and provide support to the Occupational Nurse and Doctor and Benefits Department.

Employee training reimbursement.

Setup files for new employees, terminations, summer students, contractors

NESTLÉ PURINA PETCARE, St. Louis, MO (2009 - 2012)

Deployment Coordinator, Engineering

Assist the Engineering Group for the SAP go-lives for the Supply Chain (Technical and Production).

As a coordinator, participate in the implementation of SAP for 16 factories in USA.

Visit the factories to deploy the legacy systems in compliance with the SAP integration.

Participate to the launch of the SAP implementation in compliance with the Nestlé requirements.

Acts as trainer for the “Super Users” to develop their knowledge on the new programs.

Key Contact Person for continuous process improvement and implement the new processes.

Responsible for responding and closing Service Management tickets ensuring KPIs are not impacted by breach time thresholds for all engineering departments.

NESTLÉ GLOBE CENTER EUROPE, Germany (10 months) (2009 - 2009)

Project Specialist, Global Project Management and implementation

Participate in the implementation of the world wide SAP solution in all European markets without negative impact on customers using best practices.

Provide effective SAP tools and methodologies to the Project Managers within Europe.

Supplied accurate and timely reporting and Key Performance Initiatives (KPl) information, Change Requests, Dashboard updates.

Aligned project development and deployment with Nestlé’s key business objectives, including those of profitability, customer service, reputation, sustainability, growth and flawless execution.

Entered data/retrieved information from the Learning Management System (LMS).

Applied Nestlé’s financial controls, planning and expenditure review processes to both individual projects and the portfolio as a whole.

Tracked and identify the post-Implementation problems (bugs) to allow Head Office to take appropriate corrective actions.

NESTLÉ PURINA PETCARE COMPANY (NPPC) St. Louis, MO (2008 – 2009)

Technical and Production Process Training Coordinator

Coordinate Learning and Training for SAP implementations, including upgrades, new functionalities, resulting in compliance with Best Practices and effective use of systems for Technical and Production (30 factories involved).

Served as the single point of contact for Super Users, Factory Coordinators, and Process Coordinators for training related matters.

Monitored Super User performance derived training needs and organized training and knowledge transfer sessions when required.

In collaboration with HR partner develop training materials and system changes (new joiners, new functionalities, role changes, transfers and promotions, entered data/retrieved information from the Learning Management System (LMS).

Guaranteed that high-quality training material was kept up-to-date and easily accessible to End Users.

NESTLÉ WATERS NORTH AMERICA (NWNA), Stamford, CT (2005 – 2008)

GLOBE Implementation Support

Member of NWNA SAP project to implement End User Learning and Training activities such as

Organizing, coaching and facilitating working sessions.

Materials Handling Process Training Coordinator (2007 – 2008)

Coordinates and deliver the Training Program for the Testing/Training of Super Users and End Users. (Surveyor, SAP Tutor, etc.).

Defines the work plan for the localization and the development of learning and training materials/data, Warehouse Management System and SAP (vendors, inventory and purchase order maintenance).

Learning and Training Coordinator (2005 – 2007)

Supports implementation of the SAP End User training and coordinates plans for training activities and schedules across all Departments and Factories.

Collaborates with SAP Consultants to develop a suitable training environment.

Delivers End User training and assists Site and Process Training Coordinators in the scheduling training activities Learning Management System, facilitates Workshops and Knowledge Transfer sessions.

Identifies issues, barriers and problems with the project and aggressively sought mitigating risks within the scope of each work stream.

NESTLÉ CANADA INC., Toronto, ON (1999-2012)

GLOBE Program Office/Program Management (2003 – 2005)

Part of the Program Management Office participates in the implementation of SAP in the largest Pilot Business Unit in Nestlé.

Coordinates key stages to lead information analysis, and assisted in team administration.

Provides a consistent framework for SAP activities with regard to resource management, planning, tracking progress and reporting.

Manages periodic internal and external project reports.

Provides knowledge transfer and training to End Users in the effective use of the system methodology.

Organizes and delivers multiple workshops, site planning, company events, promotional giveaways, equipment requirements.

Education:

Seneca College of Applied Arts

Marketing Diploma, 1998

General Business Diploma, 1995

Dale Carnegie & Associates Inc.

Human Relations / Public Speaking, 1993

Humber College of Applied Arts

Executive Secretarial Diploma, 1987

Technical Skills:

Good knowledge of many SAP modules, training and e-learning, Learning Management System (LMS), PRIME Service Management, Microsoft Office (Word, PowerPoint, Excel, Project), SharePoint, AS400, Kronos, and Lotus Notes.



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