Marsha J Edmondson-Appleby

**** ******** **** ****** *******, Ohio 44122

216-***-**** or 216-***-****

acrwuk@r.postjobfree.com

PROFESSIONAL SUMMARY

Human Resource/Employee Benefits professional with five years’ experience in developing and implementing employee benefits, employee relations and team member engagement. Formulate and execute benefits analysis. Integrate health, life and supplementary benefits to enhance group benefits. Ensures association between leadership and team members is achieved. Develops and maintains relationships with employees and vendors. Proficient in digital and verbal presentation individual/large/small group environments. Forecast assignments and prepare plans to implement activities and projects. Possess strong written and verbal communication skills, exceptional computer skills. I am recognized for my work ethics, efficiency, dependability and confidentiality. Pose a high people Interactive personality. I have been described as a chameleon, who can frequently adapt from one area to another in a seamless matter.

EDUCATION

CUYAHOGA COMMUNITY COLLEGE, HIGHLAND HILLS, OHIO

Associates of Arts Degree in Business Administration- Human Resource Management Graduated – May 2013

Inducted into the Phi Theta Kappa Honors Society -- Spring 2012

Advance Leadership Certification -- Spring 2012

Deans’ List Certificate--- Spring 2011/12 3.7 GPA - Fall 2010 4.0 GPA

Membership acceptance into Cuyahoga Community College’s Honors Program – Fall 2010

HONDROS COLLEGE, INDEPENDENCE, OHIO Certification -- 2003

Life, Health, Accident Insurance, and Variable Annuity Certification Training

TECHNICAL SKILLS

Microsoft Office 98/00/07/10 – Word, PowerPoint, Publisher, Excel, Visio, One Note, and Outlook. ASL, basic skills

EMPLOYMENT HISTORY

CAESARS ENTERTAINMENT – HORSESHOE CLEVELAND, CLEVELAND, OHIO 2012 – 2015

Entertainment

Team Member Relations Coordinator

Meet and greet visitors and internal customers with an upbeat and friendly attitude. Answer incoming calls and respond to general HR questions and/or direct people to the correct source with a friendly and professional attitude. Compiles information and prepares reports as needed. Assists with gaming license sessions. Acts as property liaison with corporate Benefits Service Center. Handles various employee issues with confidentiality, using problem-solving skills as required. Organizes work, ensures timely data entry into various systems. Performs as a role model to other employees. Works with the Engagement Manager to plan and execute team member events, which can include communicating with vendors, managing budgetary guidelines and finalizing logistical details. Administer necessary paperwork to internal customers. Assist in projects or information gathering as needed.

Planned and executed 2013 & 2014 Chairman’s Award Banquet within budget

Planned and executed Two (2) All Team Rally’s within budget

Process Charitable Giving for entire property

Assist Team Members with Benefit issues

CVS CARE MARK -- UNIVERSAL AMERICAN -- MEMBER HEALTH, SOLON, OHIO 2008 -- 2010

Medicare D provider

Receptionist

Managed call center building. Implemented dedicated schedule of ordering office supplies for both call centers in Solon, Ohio and Pensacola, Florida. Guided and assisted all visitors and vendors.

Reduced Call Center supply budget by 20%

Created and implemented filing system

Planned Call Center events/luncheons/outings

CARPENTER CERTECH, INC., TWINSBURG, OHIO 2006 – 2007

Air Plane Parts Manufacturer

Administrative Assistant/HR Assistant

Completed daily secretarial tasks. Prepared all correspondences, proposals, agendas, minutes, forms, and flyers. Completed Inventory, daily billing & invoicing.

Processed new hires and general personnel issues including payroll issues

Created monthly safety topic documentation in English and Spanish

Marsha J Edmondson-Appleby Page 2

AFLAC (AMERICAN FAMILY LIFE ASSURANCE COMPANY OF COLUMBUS), INDEPENDENCE, OHIO 2005 – 2008

Employee Benefits/Insurance

Employee Benefits Coordinator/Sales Associate

Established employer groups through cold calling. Implemented and customized supplemental benefits for employee/individuals. Prepared proposals conducted open enrollment and facilitated benefits overview.

Reinstated inactive accounts

Developed and executed Employee Benefits, generated proposals and completed benefits analysis

Handled and submitted clients claims and provided exceptional customer service

Avon Products, Inc. District 4211, Northeastern Ohio 2004 --2006

Beauty Supply Distributor

Independent/ Certified Beauty Consultant/Leadership Representative

Canvassed North Eastern Ohio reestablishing and creating a client base. Processed bi-weekly sales orders. Supervised up to 10 representatives. Facilitated team meetings and workshops. Enlarged sales volume. Provided exceptional customer service which ensured recurrent business.

Attended, recruited, and marketed Avon at Job Fairs, neighbor fairs and city festivals

Completed beauty consultant certification

Made President Club within my first six months with company

One of several speakers to share my experience with Avon at the annual awards ceremony

Council for Economic Opportunities in Greater Cleveland, Cleveland, Ohio 1995 – 2004

Not-for-Profit/Community Action Agency

Completed daily secretarial and administrative tasks. Conducted client enrollments. Guided and assisted clients, parent and vendors with necessary information via in person and telephone. Participated and aided in annual recruitment endeavors. Processed staff payroll and supervised staff -- receptionist, summer interns, and volunteers. Ordered all office & classroom supplies. Filled in classroom as needed.

Secretary to the Director of Head Start/Direct Operated Programs/Head Start Secretary 1996 – 2004

Implemented Voucher Program which increased revenues by approximately $12,000 per month

Processed Daycare Collaborative month billing

Administered travel expenses and processed travel arrangements

Conducted County Voucher Trainings at all Head Start centers

Facilitated Head Start Secretarial workshops

Designed and implemented annual DOP calendar and resource manual.

Worked on Annual fundraising events to include black tie events, company picnics and holiday luncheon.

Maintained staff licensing files and created systematic file system

Assisted Parent Board with parent events and activities

Assigned special projects from LINK’s Chapter and top executive’s

Office Administration/Clerical Instructor 1995 – 1996

Created, designed, and Implemented curriculum for Computer, Clerical & Typing classes. Completed intake process on applicable student. Directed typing and computer classes for students enrolled in the program.

Established first clerical lab for Head Start parents

Implemented grading scale and pass fail option

ORGANIZATIONS/AFFILIATIONS

SHRM – Society for Human Resource Management Member 2013 - Present

Lomond Community Association Member 2007 – Present

MDCA – Parent Policy Council/St. Marks Center Parent Board Representative 2011 – 2013

CEOGC – County Wide Parent Council Board Member 2011 – 2013

Mt. Pleasant Executive Roundtable Representative 2011 – 2012

Newell Road Block Club Street Captain 2007 – 2008

National Association of Insurance Professionals Member 2005 – 2008

Becket Road Block Club President & Treasurer 2000 – 2007

Ludlow Community Association Member 2000 – 2007

CEOGC Parent Policy Council Representative 1994 – 1995

National Association for Female Executives Member 1991 – 2001

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