Joy E Waples

** ****** ***** **, ******, GA ***80 - 678-***-**** (C) acrwub@r.postjobfree.com

Summary

Oversaw the entire phases of large-scale projects that facilitated the achievement of organization’s business goals. Secured communication within teams to develop strategic project plans

and gain high-level satisfaction rates. Managed teams interdependently and drove projects to successful completion, while managing deliverables within budget, time and resource constraints. Specialties are change management, delivering for results, mitigating project risks.

Affiliations/Certifications

Biltmore Who's Who Among Executives 2009-2010

National Association of Professional Women

PMI Certification

Six Sigma Black Belt

Six Sigma Green Belt

Key Skills

Project Management & Planning

Reporting & Metrics (SQL, KPIs,Dashboard)

Star Schemas

SQL and SQL Server

Systems Integration Planning

ERP, EDI & Financial Systems Implementation

Business Analysis/Strategic Planning

IBM Analytics/Scrum Project Methodology

JD Edwards, Great Plains, SSL, LDAP, Active Directory, Cognos BI, SAP, PeopleSoft, Data Mining, Excel, Visio, Access, Oracle, MS Project

SAP, PeopleSoft, Oracle, MS Project experience, MS PowerPoint, MS Excel, Visio, MS Access, SQL Denali, Data Warehousing – Cluster, Regression, Analytics (OLAP), Active Directory, Cognos BI, DW, IBM, TM1, SSL, Route Point, IBM Netezza

PRISM

MOTS

AT&T Project Management Systems and Tool

MDE Process

Meeting facilitation

Communicating to executive levels

Collaborative

Professional Experience

ASAP Solutions LLC

Atlanta, GA

05/2014 – Present

AT&T Alternate Lead Project Manager/Project Manager

$15 million dollar project

Alternate Lead PM/Lead PM

AT&T Tools

oPRISM

oMOTS

oMDE Process

oVPMO requests

oGovernance calls

Robert Half

Baxter BioScience

Covington, GA

09/2013 – 03/2014

Project Manager

Billion dollar bioscience facility built in Covington, GA

JDE Enterprise One implementation

CNC promotions

Package builds

Full WMS, MFG, Inventory and Planning module implementation

Implemented in accordance with quality standards/SOX Compliance/PAT

Greenfield manufacturing plan start up

Systems integrations

Acumlus, LLC

Consulting Firm

Atlanta, GA

01/2013 – 03/2013

Sr. Engagement Manager

Mizuno USA, Rollins, Inc., Equifax International

Staffed contract resources

Provided professional services

Consulting on all projects, including compliance with best practices and project methodologies

Financial and Business Improvement projects

JDE, Great Plains, Route Point – all pest control specific financial applications

Project Manager

Mizuno USA, Rollins, Inc., Equifax International

Cognos BI, DW and IBM TM1 and IBM Netezza Implementations

Create, monitored project plan

Tracked project milestones

Tracked project budget

Created WBS for all aspects of the project

IBM Analytics Project Methodology

Harvard Group International

Executive Retained Search Firm

Marietta, GA

11/2012 – 10/2013

Managing Director

Manage client relationships

Develop new business

Work in conjunction with CEO’s, EVP’s and Executives on Executive search process

Maintain a book of business/business development list

Implements strategic plans designed to meet the service line growth objectives

Establishes business development policies, operational systems and operational policies and procedures

Assists in the monthly and annual budgeting and forecasting process

Oversees the management and the accuracy of all compliance related issues

Korn/Ferry International

Executive Retained Search Firm

Atlanta, GA

01/2012 – 03/2012

Project Manager

Managed the Executive Search Process, utilizing the Recruiting Lifecyle, utilizing internal Search tool, similar to CRM (updating client and resource contact information)

Compiled weekly status reports, utilizing MS PowerPoint, MS Word and MS Excel

Tracked search timelines, utilizing tool similar to MS Project to track length of search, client timeline to hire, billing information

Maintained and updated tracking system

Coordinated interview schedules

Managed executive calendars

Coordinated travel arrangements

Maintained a high level of confidentiality

Communicated clearly and effectively across all levels of the organization

SOW experience with clients, including RFIs and RFPs as well as contracts

Deloitte

Consulting Firm

Atlanta, GA

02/2000 – 07/ 2011

Project Manager

Clients served: The Home Depot, The Coca Cola Company, Graybar, The United Way of Metro Atlanta, internal Deloitte projects

Participated in DCE (Deloitte Client Experience) session for the State of Florida Team

Managed projects in accordance with SDLC, and PMBOK guidelines

Implementing and utilizing architectural, financial and technology services to Fortune 500 and government agencies with a specialty in predictive analysis, and enterprise requirement planning applications (Oracle, SAP Business Objects, Hyperion Planning tools)

Experienced in MS Project, including tracking project milestones, resource scheduling

Scheduled meetings, and meeting facilitation utilizing White Board technology, VC and teleconferencing technology, including Lync

Managed and created documentation for internal and external clients/executive level decks utilizing MS PowerPoint

Worked with virtual teams across the organization

oIncluding teams in the other areas of the US and India

Enterprise risk management incorporating Six Sigma process management

Data Mining and Data Warehousing – Cluster, Regression, Analytics (OLAP)

Managed projects from scope, initiation, workflow documentation, to project close

Implementation of Vista OS; project manager

Tracked and maintained all documentation regarding the State of Florida, State of GA accounts

oIncluding RFPs (Request for Proposals), SOWs (Statement of Work)

Maintained and tracked deliverables on internal and external projects (i.e., Project JARED – Jointly Addressing Reducing Expenses at Deloitte)

Managed executive level communications with internal and external clients

Implemented Disaster Recovery processes and procedures following September 11

Created process documentation

Organized meetings and training/communicating policies procedures to new staff acquired during Bearing Point and ClearCarbon/Domani Acquisitions resulting in overall revenue of $400 million

Responsible for tracking revenue and billing on external projects

oIncluding invoices, billable hours, rates for Partners/Directors versus staff members on all projects

Tracked resource utilization

oWorked with Resource coordinators to provide staff with appropriate skill sets to clients on internal and external projects

Tracked project issues to resolution

oIncluding resource allocation issues, billing rates, communications with technical developers and project stakeholders

SharePoint site development for the Regional Public Sector group (Front End Development)

oLed team to develop and deliver an internal SharePoint site featuring executive communications, blogs, and latest developments

iBuild web application development

oTeamed with Telecommunications Media group on developing and delivering web application for the iPhone to disseminate data to National Leadership, featuring news, Leader profiles

Visual Studio 2005 web application development

oTransitioned a website to a web application project utilizing the tool in a .NET framework

SQL Denali/Business Intelligence

oUtilized to prepare and run database queries

Managed Budgets/WBS for multiple projects across the organization

oCompiled reports and data extracts for senior level executives across the organization, including project sponsors

oLed and participated in working sessions with internal and external clients to identify and analyze complex business problems and opportunities to drive revenue gains

Performed intensive data analysis to identify and quantify revenue opportunities utilizing MS Excel

Engaged with project team and management to drive value for our clients (SOW)

Interviewed internal and external client employees, management and other stakeholders to identify opportunities and insights

Documented current business processes, and tools

Developed solutions, including:

oRevenue Management and pricing strategies

Utilized Visio to develop diagrams and charts

Utilized MS Access to prepare and compile information

Cross functional collaborative leadership with Partners

oAssessed the environment for collaboration: Understanding the context for change before you act

oDeveloped clarity through visioning and mobilizing: Defined shared values and engaged people in positive action

oDeveloped trust and created safety: Created safe places for developing shared purpose and action

oShared power and influence: Developed the synergy of people, organizations, and communities to accomplish more

oDeveloped people through mentoring and coaching: Committed to the development of people to maximize learning experiences

oSelf reflection and personal CQI: Understanding one’s own leadership attributes, pursuing one’s personal Continuous Quality Improvement (CQI), and engaged others

Trained, coached and mentored staff to ensure smooth adoption of new processes and procedures, served as an SME (Subject Matter Expert)

oProvided input into year end process

Executed and communications and directives based on strategic goals and visions

System integration/Data Warehousing/BI

oDeveloped an enterprise data warehouse and business intelligence application using SAP data integrator

oIncluding monitoring systems issues, and tracking to resolution

oSAP end user integration with legacy systems

oSAP customization, including Enterprise health checks within the Public Sector organization

oSAP Value Management Lifecyle

Ecommerce Solutions

oSharePoint Front End

oProcurement sites on back-end

Including Office Depot for purchasing supplies

UPS for shipping and handling

Alltel

Telecommunications Firm

Alpharetta, GA

11/1996 – 02/2000

Project Manager

●Managed projects to budget and on time

●Twenty direct reports

●Facilitated white board sessions

●Communicated technical requirements to project shareholders and external clients (SOW)

●Reported directly to VP of Application Development

●Worked with Development team on project directives

●Extensive track record of success in applying BI/BPM solutions to improve business performance, and extensive experience with the Hyperion suite of products specializing in Hyperion Essbase and Hyperion Planning

●Met client's new business requirements by managing data conversions through design, coding, testing, and execution; managing project team.

●Cross functional collaborative leadership with Partners

●Assessed the environment for collaboration: Understanding the context for change before you act

●Responsible for the financial analysis and management of 23 Bus

●All financial analysis performed in JDE

●Perform the Analysis, Design and documentation of multi-conversions of data, validation, strategy and processes; all relevant materials for data conversion preparation provided by the Project Leads

Just For Feet

Retail Footwear and Apparel

Atlanta, GA

10/1995 – 06/1996

Operations Manager

Responsible for compilation of monthly, weekly, daily financial reports

oReviewed and approved all ADP data entry

oUtilized ADP data to extract, compile and analyze reports

Direct supervision of staff of 15 cashiers

oMentored, coached, trained and provided leadership

oProvided and compiled all year end feedback and annual increases

Responsible for ordering all office supplies

oManagement of vendor services including Otis Spunkmeyer cookies, popcorn machines, hot dog machines, Coca Cola fountains

oOrdering all paper, copy and print supplies

Worked in conjunction with loss prevention to recover assets

Reviewing RFPs/RFIs (vendor management; i.e., Otis Spunkmeyer, Nike, Hot Dog, Soda and Popcorn machine replenishment)

Measure vendors to the SLA (Service Level Agreement), or SOW (Statement of Work), or Contract

Understands how the interrelationship of processes, technologies, and people create results; understands how to create mutually beneficial opportunities for the enterprise as well as the vendor

A strategic, broad thinker

Accurate Inventory & Calculating Service

Inventory and Retail Audit Firm

Miami, FL/Tucker, GA

10/1994 – 05/1996 (Tucker, GA)

08/1992 – 10/1994 (Miami, FL)

Office Manager

Compiled detail financial reports for external clients

Manage relationships with external clients

Manage appointment calendar to ensure efficient time management

Act as liaison for all business-related requests

Manage appointment calendar to ensure efficient time management

Act as liaison for all business-related requests

Responsible for invoicing and tracking all client invoices

Responsible for general office maintenance

oIncluding copier service, printer and computer maintenance

oOrdering all office supplies

Managed HR process for all new hires, as well as exit procedures for outgoing employees

Office Manager/Executive Assistant to CEO, CFO and President

Compiled detail financial reports for external clients

Managed relationships with external clients

Managed appointment calendar to ensure efficient time management

Acted as liaison for all business-related requests

Managed appointment calendar to ensure efficient time management

Acted as liaison for all business-related requests

Invoiced and tracked all client invoices

General office maintenance

oIncluding copier service, printer and computer maintenance

oOrdering all office supplies

Responsible for Executive level support to CEO, CFO and President

Prentice Hall

Publishing House

Englewood Cliffs, NJ

08/1989 – 05/1992

Editorial Assistant

Responsible for editing, proofreading manuscript for higher education publications

Responsible for administrative support for college level publications department

oIncluding Department Vice President

Responsible for final print submissions

Education

Almeda University

Bachelors of Science in Business Administration

05/2012

American InterContinental University

Associates Degree in Business Administration

06/2009

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