**** ****** **.

Toledo, OH *****

419-***-****

email : acrwtz@r.postjobfree.com

LuLu Latta, MSN, RN

Summary

Epic Certification

Experience

Innovative Consulting Group

Sept. 2014-Aug. 2015

Pivot Point Consulting July 2014-Sept. 2014

Optimum HIT

Dec. 2013-July 2014

CSI Consulting

July 2013- Oct. 2013

HCTec Partners

Jan. 2013-July 2013

Catholic Health Partners Toledo, OH

Jan. 2011-Dec. 2012

Mercy Health Partners

Toledo, OH

Jan. 1998-Dec 2010

Epic Certified and Credentialed with 4 years of Epic classroom training experience. An RN and seasoned healthcare educator with 20 years’ experience as a critical care / cardiac nurse as well as 15 years of training in business and clinical applications. Certified in EpicCare Ambulatory and credentialed in Ambulatory (physician and nurse), Cadence, Prelude, ADT and Inpatient Orders. Proficient in curriculum development and writing of lesson plans.

Certified: Epic Ambulatory (EpicCare) 2015 NVT

Credentialed Trainer: Inpatient: EpicCare, ADT

Ambulatory: EpicCare, Cadence, Prelude

Consultant, LeHigh Valley Health Network, Allentown, PA

Credentialed trainer Ambulatory Cadence / Prelude 2014 NVT– taught Cadence and Prelude including referrals, template build and reports to front desk staff, clinicians, office managers, and practice directors

Developed and wrote lesson plan and exercise books for curriculum specifically requested by the client: “Front Desk for the Clinician”

Developed and wrote curriculum for referrals lesson

Credentialed trainer Inpatient EpicCare 2014 NVT- taught Medical Providers, Surgeons, and Proceduralists, as well as, practice directors and administrators

Assisted in the development of curriculum and wrote the exercise book for curriculum specifically requested by the client: “Surgery Case Scheduler for the Front Desk Staff”

Assisted in pre-build planning of ambulatory EpicCare training environment

Assisted in design of specialty master patients for ambulatory EpicCare

Taught provider personalization classes and provided one on one assistance with customization

Mentored client’s employees through their credentialing process

Provided Go-Live support

Consultant, Southcoast Health, New Bedford, MA

Epic 2014 NVT Credentialed Trainer

Worked with Instructional Designers in developing curriculum for front desk lesson plans

Provided training to front desk staff including check in and check out processes, referrals, ROI, Care Everywhere, MyChart proxy, Reporting Workbench

Mentored client’s staff in their credentialing process

Provided Super User training

Administered end of class assessment and maintained attendance using Learning Management System

Provided Go-Live support

Consultant, University of North Carolina, Chapel Hill, NC

Epic 2012 NVT Ambulatory Credentialed Trainer EpicCare

Provided training to physicians, residents, mid-level providers, Pharmacists, Social Workers, Administrators and upper management - with special emphasis on customization, preference lists, and utilization of Smart Tools, as well as Population Management reporting

Provided training to nurses, medical assistants, office managers and upper management. Developed the curriculum / lesson plan for IV infusion and documentation.

Responsible for administering end of class assessment (post-test), maintaining attendance and documentation via electronic Learning Management System

Provided go live support and then post go live support at the Help Desk / Call Center and assisted in first call resolution of providers’ Epic issues / questions

Consultant, Sutter Health Care System, San Francisco, CA

Epic 2012 Credentialed Trainer inpatient Cadence and ADT

Assisted Instructional Designer in curriculum development

Implemented facilitated learning format for hospital staff

Consultant, Johns Hopkins Medicine, Baltimore, MD

Credentialed Trainer EpicCare Ambulatory NVT 2012 - Taught physicians, surgeons, residents, fellows, med students, Nurse Practitioners, Physician Assistants, managers and administrators

Administered assessments and evaluations to said participants

Taught physician / surgeon customization of preference lists and Smart Phrase creation using Epic Smart Tools such as Smart Lists and Smart Texts

Credentialed Trainer Cadence and Prelude NVT 2012 - Taught schedulers, front desk staff, Radiology and Laboratory staff, nurses and management Training included scheduling, registration, document scanning, work queues and insurance verification and template build

Mentored Super Users

Provided go live support

Clinical Informaticist, Information Technology

Certified EpicCare Ambulatory 2010 version

Credentialed trainer Ambulatory, Cadence and Prelude

Provided physician and end user education in Epic Ambulatory applications

Assisted in go live preparation with tasks such as order transmittal testing, user account creation, management of In-Basket pools

Provided go live support as well on-going support post go live

Triaged and worked help desk calls for physician offices utilizing Epic

Coordinated computer training rooms and maintained documentation of attendees utilizing a Learning Management System

Administrator in several Learning Management Systems, such as Net Learning and ThinqWise

Education Coordinator, Information Technology Department

Responsible for coordinating the education of clinical and business computer applications to all employees of an 8-hospital health care system

Extensive experience in classroom education of clinical applications

Assisted in the implementation of multiple applications. Such applications include:

Siemens Invision / Net Access Electronic Medical Record

Siemens MAK (medication administration check – med scanner)

McKesson Admin RX and McKesson SupplyScan

StatCom Patient Logistics / Tracking

Kronos Workforce Time and Attendance, Timekeeper

Coordinated scheduling of hundreds of super users for go live support

Designed and prepared education material and presentations utilizing a variety of teaching methodologies

Administrator of a variety of Learning Management Systems

Acted as liaison between staff and the IT department

Delegated teaching assignments

Education

References

1995 University of Toledo Medical College, Toledo, OH

Masters of Science in Nursing

1991 Lourdes University Sylvania, OH

Bachelors of Science in Nursing

Available upon request.

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