ELLEN INGRAHAM, RN, BSN

* **. ***** **., *********, NJ 08867

908-***-**** acrwsv@r.postjobfree.com

Epic Instructional Designer/Credentialed Trainer Consultant. Certified in ClinDoc & Orders. HCTec Partners Consultants 5/2015 – 8/2015

Credentialed Trainer – Clinical Documentation; Go Live Support for Physicians, Nurses, Unit Clerks, Techs Lehigh Valley Health Network, Allentown, NJ

Training support for physicians, nurses, APs and Techs for Inpatient Go Live at LVHN.

Trained Administrative Partners, Technical Partners and Nurses in Clinical Documentation.

Curriculum Lead for AP Classes; edited original power point and exercise books to improve flow of content to match workflow and emphasize most important concepts necessary for position. UNIVERSITY HOSPITAL, Newark, NJ 7/2013 – 5/2015

Epic Certified EMR Instructional Designer/Trainer - Clinical Documentation Project

Participated as ID/Trainer in all aspects of Epic Clin Doc project, Validation through Optimization.

Wrote preliminary Lesson Plans and Exercise Books for Physicians, Nurses and Ancillary clinicians.

Finalized and updated Lesson Plans, Exercise Books, and Exams for Physician and Ancillary users.

Team Leader for Physician and Ancillary Training; led teach-backs and coached Credentialed Trainers in Epic workflows, clinical knowledge and training skills. Scheduled trainers for all classes.

Trained multiple Physician and Ancillary classes.

Wrote all Tip Sheets for Physicians and Ancillary clinicians before Go-Live.

Participated in high-level meetings during Go-Live; contributed to identifying workflow issues and collaborated with physician and nursing leaders to write Tips Sheets for Physicians and Nurses.

Gathered issues for analysts review during Go-Live; communicated prioritization to Users as to what needed to be fixed immediately vs what would be reviewed during Optimization.

Floated through all Departments in Hospital during Go-Live to give support to all staff.

Provided 1:1 training to physicians who need elbow to elbow support and SmartTools personalization.

Post Go-Live – CPOE

Combined CPOE and ClinDoc curriculum for MD and Ancillary and taught physicians Inpatient.

Updated curriculum and training materials for Epic 2014 Upgrade; implemented April, 2015.

Continually tested build, conveyed problems/concerns to analysts, kept issue tracker current.

Trained Nurses on Rapid Recovery/Code and Moderate Sedation Narrators. CLINICAL BACKGROUND - Registered Nurse with experience in Med-Surg, ER, ICU, Psychiatric, Burn Unit, corporate, clinic, private duty, private practice, school and camp settings; 4+ years in hospital nursing. BARACK OBAMA GREEN CHARTER HIGH SCHOOL, Plainfield, NJ 2011-2013 School Nurse/Orientation and Staff In-Service Coordinator HIGH BRIDGE MIDDLE SCHOOL, High Bridge, NJ 2008-2010 School Nurse/Health Instructor

EDEN AUTISM SERVICES, Princeton, NJ Summer 2011, 2012 Camp Nurse

HAGEDORN PSYCHIATRIC HOSPITAL, Glen Gardner, NJ 2007 Per Diem Nurse Per Diem Nurse

ELLEN INGRAHAM, RN, BSN

5 Mt. Salem Rd., Pittstown, NJ 08867

908-***-**** acrwsv@r.postjobfree.com

SELF EMPLOYED, Per Diem, New York, NY 1981 – 1982

New York Hospital: ICU and Med/Surg

Executive Health Examiners: Corporate/Clinic

Staff Builder’s: Private Duty Nurse – Home and Hospital Settings

Dr. Steven Tay: Office Nurse

NEW YORK HOSPITAL, New York, New York 1980 – 1981

Intensive Care Unit Nurse/8 bed critical care unit CHARLESTON COUNTY HOSPITAL, Charleston, SC 1979 – 1980 Emergency Room Nurse: Trauma Center for County, Referral Center for State MEDICAL UNIVERSITY OF SOUTH CAROLINA, Charleston, SC 1978 – 1979 Charge Nurse on Medical/Surgical Floor, Burn Unit

ENTREPRENEURIAL VENTURES

Marketing Consulting, Business Networking and Life Coaching, Pittstown, NJ 2001 - 2013 PHARMACEUTICAL EXPERIENCE – Experience with 25 products in 14 therapeutic areas; worked with the following specialists: internists, PCPs, cardiologists, pulmonologists, IDs, allergists and immunologists, dentists, gastroenterologists, nephrologists, rheumatologists, geriatricians, orthopedic surgeons, neurologists, and OBGYNs in private practice, community and teaching hospitals. Multiple training roles. PROFESSIONAL DETAILING, INC., Upper Saddle River, NJ 1996 – 2001 Field Communication Specialist - Corporate Marketing (Rotation, 12/00 – 2/02) Regional Manager (7/00 – 12/00)

Division Manager (2/97 – 7/00)

Sales Representative (5/96 – 2/97)

• Taught representatives Microsoft Office Suite and Customer Relationship Management (CRM) system when company went from paper-based to laptops.

• Trained representatives on product updates, computer skills and sales presentations; organized and held meetings quarterly and as-needed depending on corporate goals.

• Wrote curriculum and trained managers on "Developing Representatives for Management" and "How to Write and Implement a Development Plan".

• Worked with five different CRM systems during career.

• Coordinated operations for new contract of 500 representatives with six sales support areas: Training, Recruiting and Hiring, Territory Mapping, Call Reporting, Sample Accountability and IT. Due to superior prioritization, organization and coordination skills, and the ability to multi-task and build relationships with key people within all departments, sales force launch successfully met all contract parameters and exceeded expectations in all areas.

In addition to above experience, from 1982 through 1995, worked as Sales Representative for CIBA GEIGY and Knoll Pharmaceutical and as a Clinical Research Associate for Ortho Pharmaceutical and Oxford Research International Corporation.

ELLEN INGRAHAM, RN, BSN

5 Mt. Salem Rd., Pittstown, NJ 08867

908-***-**** acrwsv@r.postjobfree.com

PERSONAL SKILLS – Organized, detail and process-improvement-oriented. Excellent interpersonal and project management skills. Can prioritize and multi-task under pressure. Enthusiastic, loyal and committed. EDUCATION

Epic - Epicare Inpatient Procedure Orders Certification 2015 Epic - Clinical Documentation Certification (NVT 2014) 2013 Epic - TED 300 Class 2013

School Nurse/Health Education Certification, Caldwell College, Caldwell, NJ 1995 B.S., Nursing, Alfred University, Alfred, NY 1978

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