Kenneth L. Whetstone

**** * ********* **

Tucson, Arizona 85747

520-***-****

acrwkr@r.postjobfree.com

Objective

To obtain a part time position that will utilize my knowledge and leadership skills through my public relations, customer service and communication skills.

Flight Attendant

United Airlines

February 1976 to June 2003

Duties and Responsibilities

Protection and safety of passengers.

Greeting and assisting airline customers in a polite and courteous manner.

Preparation and performance of food and beverage services for passengers.

Responsible for any medical or emergency situations.

Maintain communications and public relations with crew and passengers.

Calm and reassure passengers in times of turbulence, delays, or other unordinary situations.

Accomplishments

Filled position as head flight attendant.

Preparation of passengers for a few aircraft evacuations.

Assisted successfully on several occasions in subduing violent passengers.

Have attended, treated and monitored passengers that became ill.

Other Positions

United States Marine Reserves (Sergeant) 1963-1969

New York City Police Department (Undercover Assignment) 1964-1968

Summary of Qualifications

A good listener

Profound knowledge of the integral airline process and procedures.

Proven ability and efficiency in handling stressful situations and complicated airline practices.

Willingness and ability to shoulder a relevant job responsibly.

Commitment towards prompt and courteous customer service and utmost customer satisfaction.

Exemplary oral communication and leadership skills.

Education

Bronx Community College

Bronx, NY

1962 to 1963

Excellent character references furnished upon request

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