Atlanta, GA
Atlanta, GA
Atlanta, GA
PHIL METCALF
Professional Summary
Customer service/Sales expert with a 15year history of Customer Service/Sales success with proven ability to lead sales teams to achieve multi million-dollar revenue gains. Offer an in-depth understanding of the Customer service/sales cycle process & remain focused on customer satisfaction throughout all stages.. Core Qualifications
Customer Service/Sales Team Building
Team Supervision
In Depth Product Knowledge Relationship Building
Excellent Communication Skills
Territory Management Qualified Sales Trainer
New Account Development
Expansion & new account development
Closing Strategist
Customer Relations
Lead Qualification
Sales Training Strategist
Customer Relations Expert
Accomplishments
Recognized for contributions to record-setting sales figures territory startup/ expansion and new account development.
Presented with the Customer Service/sales & marketing guru award 2 years consecutively with mediavision printing llc.
Constantly ranked in the top 5 in each corporation employed by. Experience
National sales manager
satellite sales
Generate sales & led by creating a door to door selling team with the intent of exceed the monthly goal and maintain existing account with directv,dish newtork,comcast,charter,at&t,excede,hugenet and much more! Area Manager
Opened markets in Georgia selling Vonage, Directv,Dish Network and Clearwire in high volume retail chains such as Brandsmart, Frys, Wal-mart & Sears.
Responsible for interviewing perspective employees and training all employees in addition to maintaining my sales goals.
Result: Leadership initiative; My presentation and closing skills optimized sales results despite over and above current sales representatives.
Demonstrated an unwavering commitment to customer service while maintaining premium service levels with existing accounts.
Outside Sales Manager
Mediavision Printing
Obtained numerous small & corporate accounts with promotional & marketing needs which generated an increase of revenue for the clients.
Area Manager
Ritz Camera
Managed up to (7) stores; Supervisor over twelve (22) employees, Sales Trainer for all new hires; Ranked #1 in the Nation for sales.
Recognized for superior leadership performance.
Employee of the Month" honoree.
7210 Rutherford Glen Cir, Atlanta, Ga 30340 H: 678-***-**** C: 678-***-**** acrwkh@r.postjobfree.com
01/2004 to 01/2007
Houston, Tx
2016
Forest City, Arkansas
Sales Representative
The Mobile Zone
for T-mobile, cingular &sprint wireless.
Promoted within 2months to Team Leader of 8reps.
Education
Associate of Science
Forest City High
Le Cordon Bleu Atlanta, ga Hospitality Restaurant Management Food Safety and Sanitation for Hospitality,Food Terminology,Food Service Operations,Food History,Cost Control and Purchasing,Nutrition,Hospitality Supervision & Entrepreneurship,Wine and Beverage,Beverage Service Operations,Hospitality Business Law,Hospitality Marketing,Hospitality Leadership Systems,Club Management,Restaurant Management,Dining Room Management,Hotel & Lodging Operations & much more! High School Diploma: General Studies General Studies General Studies General Studies
Skills
Business Law, Closing, Excellent Communication, Cost Control, clients, Customer Relations, Customer Relations, Customer Service, Food Safety, Inventory Control, Team Building, Leadership, Team Leader, marketing, Network, Project Management, Purchasing, quality, Quality Assurance, Relationship Building, Restaurant Management, retail, selling, Sales, Sales Training, Sales Training, Supervisor, Supervision, Territory Management, Trainer