“WHAT I BRING TO TABLE AS QUALITY ASSURANCE MANAGER/SUPPLIER QUALITY ENGINEER”

Tier 1 & 2 Quality Assurance Manager successful in obtaining and maintaining Ford Q1 Approved Supplier status and GM Approved Supplier, providing excellent hands-on Customer Service for Automotive Leaders.

Thirty years accomplished CQM (Certified Quality Manager, ASQ). Green Belt. Black Belt not completed.

Quality Assurance Manager Tier 1 & 2: Air Lay line, acoustic fiber and foam die cut and molding. Manufacture drive lines, brakes and suspension units for Military (ITAR), Heavy trucks and CVS; PPAP (Level 1-5), ISIR (Level A-D), DMN (Defective Material Notification), ESR (Engineer Service Request, Metallurgy analysis), 8D and Problem Solving Work Book, ITAR. Directed activities of: CMM Operator, Receiving Inspection, Quality Tech and Administration. Quality Representative for C2C Programs (Design Review, Tech Review, PreAward Review, ITAR Programs). Specialty: Auditing Internal Audit System and APQP System (C2C, Conception to Consumer).

Extensive Web and Customer Service and Warranty experience: Ford Warrant Page, Ford Prototypes. Q-1 Approved Supplier. Developed A schedule and assisted in completion of MMOG. Extensive Web and Customer Service: GM prototype and non-saleable PPAP parts for 2016 model year (C1Ul (die cut) and C1GL (mold), Burst Build, Run @ Rate and GP-12/Verification stations. Extensive Web and Customer Service experience: Covisint (Ford, Delphi, Navistar), TRW, Chrysler, GM, CAT, Cummins, Borg Warner, Freight Liner, Moen, Shukra. GMOX AMAT,

Quality Assurance Manager Medical Devices Class 1, 2 &3: Horizontal and vertical extrusion; Injection molding; wire draw, shaping and coating; assembly, packaging, GAMMA and EthO sterilization. Nine product launches.

Weekly friendly interaction with FDA. No 483’s. Fifteen years experience with FDA remediation. Experience submitting 510K. Assisted with submission CE Mark.

Summary of Professional Experience and Industry Standards

•Extensive Customer Service and Team Building (domestic and International).

•Build/Register ISO9001, QS/TS16949, ISO14001, ISO13485 Standards. RAB certified Lead Auditor.

•DOE, Gage R&R, Mini Tab, real time SPC, Cpk (Six Pack). Six Sigma Green Belt DMAIC. Have not complete Black Belt.

•cGMP, 8D, 5S, CAPA, PPAP (FMEA). ISO14644, ISO14698, JIT, LEAN, Kemper Krego, Leadership schools, Program Manager, Continuous Improvement. Continuous member Mentor Program.

Richard (Rob) Robinson

RICHARD ROBINSON

Ooltewah, TN

828-***-****

acrwcy@r.postjobfree.com

EXECUTIVE PROFILE

Accomplished Tier 1 and Tier 2 Quality Assurance Manager with demonstrated ability to deliver results.

Proficient in developing a culture, and team, that is success-driven through trust and

motivation.

PROFESSIONAL EXPERIENCE

2/16/2015 to 9/17/2015

Early Separation CCM Automotive

Lafayette, GA Start-up facility

Quality Assurance Manager

• Successfully obtained TS16949 Certification for Tier 1 and Tier 2, start up facility of 6 Hourly and 4 Salary.

• Perform Internal and Process Audits.

•On schedule with GM markers for prototype (GP-11) and non-saleable (GP-12) PPAP parts and assemblies.

•Actions Plans formulated for die cut and molding of acoustic fiber and foam assemblies, specialty packaging, shipping for 2016 C1UL (die cut) and C1UG (Molding).

•Successful development of GP-12 staging area, Verification Stations.

• Work Instruction and Inspection Work Instruction. 1927-39 Audits (PFMEA and Control Plans).

•Burst Builds and Run @ Rate

•IQ, OQ, PQ Air Lay Line and modifications, Baler and Tear Line removal and installation.

6/22/2014 to 2/15/2015 Moved to Ooltewah, TN for more Quality opportunities.

Look new opportunities Ooltewah, TN

Tier 1 and 2 Quality Manager/Supplier Quality Engineer Automotive.

1/12/2013 to 6/21/2014 Self employed W-2

Self employed Asheville, NC

Successfully Build and Register Quality Management Systems (ISO9001, QS/TS16949 and ISO14000) at facilities of 200 to 450 associates in Automotive, Consumer and Medical industry.

Continually met or beat deadlines for ITAR, Heavy Drive Trains and Consumer PPAPs by improving Supplier relationships.

Extensive hands-on-experience with APQP (C2C) requirements eliminating 20% of Warranty claims.

Reduced review and closure time of PPAP 25% thru pre-scheduling metallurgy and significant milestones during Preaward and Tech Reviews.

Actions Plans formulated for assemblies, specialty packaging, shipping and Warranty during Tech Review eliminated the need for formulating new procedures at last minute and request for exemptions.

11/1/2011 - 1/11/2013 Meritor Fletcher

Down Sized Fletcher, NC

Supplier QA Engineer

Closed 325 PPAP (within 16 months) with 2 or more extensions as Production parts could not be made to print thru resorting to the basics of Design Review, PreAward and Tech Review.

PPAP (Level 1-5), ISIR (Level A-D), DMN (Defective Material Notification), ESR (Engineer Service Request, Metallurgy analysis), 8D and Problem Solving Work Book.

Directed activities of: CMM Operator, Receiving Inspection, Quality Tech and Administration.

Lead and assisted in restructuring Design Review, Tech Review, PreAward Review, ITAR Programs to remove need for exemptions and delays in PPAP or Production parts.

Specialty: Auditing Internal Audit System and APQP System (C2C, Conception to Consumer).

6/30/2011- 9/30/2011 Parker Hannifin TSD

Resigned Spartanburg, SC

QA Engineer

Extrude organic and silicone rubber seals and gaskets for Auto Tier 1 and 2, Medical (Class I & II), Aviation (AS9001), Marine, consumer and Military contracts.

Specialized packaging and shipping requirements.

Continuous member Mentor Program.

I negotiated a stepped down from Quality Assurance Manger March 2011 to QA Engineer (personal distractions, three major audits and Phase 2 of ISO14001 audit for certification in March 2011) did not allow me to provide Parker Hannifin customers the attention they expected. As Quality Engineer my primary task is to head up multiple Problem Solving Teams and change the "always sent this stuff before" culture of the plant.

Stayed on as Quality Engineer till replacement QA Manager was found. I resigned effective 9/30/2011.

08/2008 - 06/30/2011 Parker Hannifin TSD

Requested reassignment Spartanburg, SC

Quality Manager

• Improve Customer Service and Corrective Actions programs to maintain existing customer base and expand customer base 5% per year. Insure New Parts procedures and Quality meet Customer requirements. Enhance training of 250 associates to improve their interaction with Tier 1 Automotive, APQP, DFMEA, PPAP, Ford Warrant Page, Ford Prototypes. Covisint (Ford, Delphi, Navistar), TRW, Chrysler, GM, CAT, Cummins, Borg Warner, Moen, Shukra, GMOX AMAT.

• Expand PPAP, 8D and CAPA Programs for Medical (3M, Erik’s West, Fenwal, Baxter, Johnson & Johnson, Merck) and Consumer. Increase Medical Device impact by 15% of bottom line.

• Train staff on Special requirements for Medical, Aviation (AS9001) and Government contracts (ITAR) to expedite proper handling and reduce errors to less than 3 Sigma.

• Meet or exceed Cost Reduction Programs and Continuous Improvement

Projects yearly.

• Mentor and train three direct reports.

06/2006 - 06/2008 Hickory Springs Mfg

Down sized. Hickory Springs NC

Corporate ISO Representative

Simultaneously built and Registered 3 facilities as ISO9001 (Commerce CA, Tupelo MS, Hickory Springs NC, Fort Smith Arkansas) within one year.

Write or improve procedures for Manufacture of foam (horizontal extrusion) and metal components for Automotive Tier 2, Medical, Marine and consumer use to meet ISO9001 requirements.

Develop and train on pictorial level 3 documents the fabrication, assembly, specialty package and shipment to improve Customer relationships and increase new Customer base.

Continuous member Mentor Program.

10/2002 - 06/2006 W-2 Employee

Self employed Cornelia, GA

Project Manager Medical Device and Automotive Tier 1 & 2.

Experience with horizontal and vertical extrusion; along with, injection molding (single cavity, family molds and 96 cavity, 35 ton to 500 ton press).

Experienced Project Manager with extensive APQP and PPAP background.

Years of experience within various industries, assemblies, specialty packaging, shipping and Warranty.

Build/Register ISO9001, QS/TS16949 Standards.

Started Black Belt training by correspondence.

12/2001 - 10/2002 Owens Illinois Barkley

Plant Closed El Paso,TX

Focus Factory Plant Manager

As Focus Factory Manager performed HR, Accounting, Warranty, Quality Management, Training of Staff, Customer Service functions. Assisted in expansion of Customer base in US and Mexico.

Built Medical Device Class II injection molding. molding (single cavity, family molds and multi cavity, 35 ton to 500 ton press).

Completed and Certified ISO level 8 100K Clean Room (ISO 14644, ISO13485, ISO 14698).

Developed written and pictorial level three documents for fabrication, assembly, specialty packaging and shipping.

Twenty-five percent of time in Juarez dealing with brokers, 3rd party sort and Customer Service.

Continuous member Mentor Program.

3 direct reports, 35 non-direct

Plant was sold, medical transferred to another facility.

06/1980 - 06/2000 Johnson & Johnson, ETHICON

Early Separation Cornelia, GA

Quality Assurance Manager and Production Manager

Responsible for improving quality of Medical Device manufacturing Class II and III. Twenty percent increase in quality by moving quality inspection to the Operators.

Champion for on time implementation of 9 new product lines in Domestic and Germany.

Horizontal and vertical extrusion (absorbable and non-absorbable suture).

Injection molding of absorb and non-absorb ligature clips (35 ton to 150 ton)

Fabricate, assemble, specialty package and ship.

Six Sigma Green Belt.

Weekly friendly interaction with FDA. No 483's.

Continuous member Mentor Program.

3 direct reports 85 non-direct

1972 - 1980 US Army

Honorable Discharge SSG

Five years EOD (Bomb disposal-dismantle live explosive devices) and CID (Criminal Investigation Division-expert witness for the prosecutor in Controlled drug cases).

• Twelve month tour in Viet Nam.

EDUCATION

Cameron University Lawton, OK

B.S. Chemistry

Military Program "Boot Strap" June -1974 to June 1975.

USC, University of South Carolina,

6 hours Master in Quantitative & Qualitative Analysis

Industry Instruction: JIT, LEAN, Six Sigma Green Belt DMAIC (started Black Belt, correspondence Villanova). Kemper Krego, Leadership schools, Certified Quality Manager (ASQ CQM), Program Manager, Continuous Improvement, RAB Lead Auditor: ISO 9000, TS 16949, ISO14001, ISO 13485, ISO14644, ISO14698, 8D, 5S, CAPA, DFMEA, DOE, Gage R&R, MiniTab, 21 CFR Part 210 & 211 (cGMP).

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