Customer Service Administrative Assistant
Resume:
RENITA GUNNER
Decatur, GA 30035
acrwby@r.postjobfree.com
QUALIFICATIONS SUMMARY
Professionally trained administrative assistant with a broad range of skills in office administration, operations and clerical work. Proven ability to take initiative and stay customer focused at all times. Proven ability to handle crises situations with delicacy by employing tact and diplomacy Possess exceptional communication and organizational skills with the aptitude to meet and exceed goals. Multi-tasking is an essential skill that has been developed through the ability to manage several responsibilities at once. Achieved extensive knowledge through paralegal program and now seeking to utilize education and prior customer service to add value and grow within a company.
EDUCATION
Associates in Applied Science, Paralegal Studies, Miller-Motte College, Grad Date, October 2014
Related Coursework: Intro to Legal Systems, Torts, Real Estate Law, Criminal Law & Procedure, Business Law, Wills, Trusts & Estates Administration, Family Law, Legal Office Systems, Legal Research & Writing, Civil Litigation, Word Processing, United States Government, Constitutional Law, Contract Law, Document Processing
PROFESSIONAL EXPERIENCE
Robert Half Legal, Atlanta GA March 2015- May 2015
Office Support
Key Contributions:
Collect, sort and distribute mail
Receive outgoing mail
Stamp mail with postage meter
Answer multi- line switchboard
Greet, assist and direct workers, visitor and general public
H & R Block, Decatur GA December 2014- April 2015
Seasonal Tax Professional
Key Contributions:
Prepare Individual Taxes
Meet and Greet Customers
Market Products
B2B Marketing
Professional Standards Commission, Atlanta, GA July 2002 to July 2011
Information Specialist
Key Contributions:
Read policies and procedures and summarized
Research and investigate issues
Mentor and coach others
TECHNICAL SKILLS
Efficient in Microsoft Suite, Microsoft Outlook, Scanning Machine, and Fax Machine
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