Alen Sheikhpoor Page: *

Woodland Hills, CA *****

Home: 818-***-****

Cell: 818-***-****

acrwai@r.postjobfree.com

SUMMARY

IT professional with extensive background excelling in all aspect of IT support and systems in the food processing industry with emphasis on Database design, Factory Automation Systems, system administration. Additional experience background includes hardware and software troubleshooting, network management and programming. Excellent Problem solving, strong customer relations and support skills with can-do attitude.

Technical Skills

Certified in deferent computer operating systems and Languages (Active Directory, Windows server, Microsoft VBA, Java Script, CISCO CCNA(Router/Switch Configuration, LAN, WAN, Frame Relay, PPP CISCO CCNA & VOIP, HP 3000/9000 UNIX, COBOL, PROGRESS and COGNOS)

Project Manager

System Analysis and Network Administrator (Windows 7, Windows Servers 2003 and 2008, IBM/AS400, PBX phone system Alcatel, CCTV, Access Control System, Progress 4GL and QAD)

Microsoft Access database design, Visual Basic, Java Script, SQL Query and SQL Server

LAN/WAN expertise, Wireless Access Point, TCP/IP, DNS and DHCP

IT Asset Management, Net backup, Symantec Antivirus and Disaster Recovery

RF and Bar-coding (Radley, Symbol)

AMAPS, QAD MFG/Pro, MLS, ERP, SAP, Kronos TKC and WorkForce Central

Microsoft Office Products (Access, Word, Excel, Exchange …) and Forefront Endpoint Protection

Factory Automation Systems(HMI, PLC)

PROFESSIONAL EXPERIENCE

NESTLE USA Chatsworth, CA (2002 - 2015)

Engineer Network/ITC Lead

Project Manager, Implemented/Trained Plant Bar Coding Systems (Radley and Symbol).

Project manager plant’s CCTV and Access Control system (Busch, Genetec)

Successfully led conversion of Operating Systems and infrastructures of Chef America to Nestlé’s.

Project Manager, PBX Digital Phone Line System (Alcatel).

Maintained and monitored the server room, the wireless network and other infrastructures.

Co-Managed with our engineers Factory Automation System (HMI and PLC).

Diagnoses systems hardware and software problems using advance root-cause analysis.

Microsoft Access Database Design, SQL Server Query and SQL Database Administrator.

Alen Sheikhpoor Page: 2

Woodland Hills, CA 91364 Home

Cell: 818-***-****

acrwai@r.postjobfree.com

Chef America, USA Chatsworth, CA (1991 - 2002)

Sr. Programmer Analyst

Implemented and maintained firewalls, switches, security rights and asset management.

Performed troubleshooting and maintain all networking devices and infrastructure.

Improved performance and usability by testing and evaluating new software.

QAD MFG/PRO PROGRESS 4GL.

Co-managed with our engineers Factory Automation System (HMI and PLC).

Upgraded and expanded Nestlé’s network systems and their components.

Built Servers/Switches and installed into Racks.

Supported and maintained RF system and VMU’s Symbol.

COBOL and COGNOS coding.

Education

Bachelor Degree: Computer Science

Loyola Marymount University, Los Angeles