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Customer Service High School

Location:
Bronx County, NY
Posted:
October 01, 2015

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Resume:

Taniqua dawson

Honest, dependable, outgoing, excellent communicator. great team player, and I'm

Able to work under Minimum Supervision.

Bronx, NY

acrw86@r.postjobfree.com - 347-***-****

To Obtain a position within an Organization where I Can utilize my skills with room for advancement Authorized to work in the US for any employer

WORK EXPERIENCE

Group Leader/Counselor

kingsbridge Heights Community Center - Bronx, NY - September 2013 to June 2015 Responsibilities

Maintain the participants, engaged with the participants Made lesson plans,Interact with participants and families in activities Helped with Homework, such as Math, reading & WriMonitored children to provide a safe and secure environment for children

● Implemented teacher's lesson plan when teacher is absent

● Assumed co-worker's duties when they are absent

● Assisted school age children from first to third grade

● Performed and implemented various age appropriate and engaging activities for children

● Attended training classes to enhance

● Able to plan age appropriate and engaging arts and crafts lessons in grading papers

• Assisted students during lunchtime and during outdoor activities ting Accomplishments

my impact to help one of my students with her homework I worked with her one on one even gave her extra homework to do at home, Helped with Reading, Writing she was a 3rd grader reading at a 1st grader level, after awhile once we did One on One sections she started to become better Skills Used

• Games and activities organization

• Homework assistance

• Communication with parents

• Safe and healthy environment creation

• Classroom behaviour management

• Policy compliance

Assistant Group Leader

Kingsbridge heights Community Center - Bronx, NY - September 2013 to June 2015 Responsibilities

• Prepare and develop class curriculum

• Ensure that all lesson planning activities are in accordance to the curriculum

• Prepare and implement lesson plans based on individual student’s needs

• Formulate exam papers and manage grading

• Assist students in developing good habits and behavior Responsibilities Escorting Participants from Elementary schools, Designated areas of the program Interacting In daily Activities and assist group leaders in activities Assist Participants with homework, check if its Correct Work with other activity specialist to coordinate research projects that will incorporate monthly themes from specialty

Provide mediation and conflict resolution skills if appropriate. Supervise Participants children during snack and dinner times Accomplishments

I helped organized events at the program

helped students when they needed extra helped

changed a child life

Skills Used

• Games and activities organization

• Homework assistance

• Communication with parents

• Safe and healthy environment creation

• Classroom behaviour management

• Policy compliance

Server

Land & Sea Restaurant - Bronx, NY - April 2014

Responsibilities

Write patrons' food orders on order slips, memorize orders, or enter orders into computers for transmittal to kitchen staff.

• Check patrons' identification to ensure that they meet minimum age requirements for consumption of alcoholic beverages.

• Serve food or beverages to patrons.

• Check with customers to ensure that they are enjoying their meals and take action to correct any problems.

• Collect payments from customers.

• Clean tables or counters after patrons have finished dining.

• Stock service areas with supplies such as coffee, food, tableware, and linens.

• Assist host or hostess by answering phones to take reservations or to-go orders, and by greeting, seating, and thanking guests.

• Perform cleaning duties, such as sweeping and mopping floors, vacuuming carpet, tidying up server station, taking out trash, or checking and cleaning bathroom.

• Escort customers to their tables.

• Provide guests with information about local areas, including giving directions. Sales Associate

Mr Footwear - Bronx, NY - 2014

Responsibilities

Provide Customer Service, Assist customers, Answer customer or public inquiries, Arrange merchandise display, Clean areas, Greet customers, Inspect merchandise, Manage inventories, Sell merchandise, Use sales techniques and Provide Customer Service

Hostess

dallas BBQs - Manhattan, NY - 2013

Responsibilities

Greet guests and seat them at tables or in waiting areas.

• Provide guests with menus.

• Assign patrons to tables suitable for their needs and according to rotation so that servers receive an appropriate number of seatings.

• Maintain contact with kitchen staff, management, serving staff, and customers to ensure that dining details are handled properly and customers' concerns are addressed.

• Inspect dining and serving areas to ensure cleanliness and proper setup.

• Inform patrons of establishment specialties and features.

• Receive and record patrons' dining reservations.

• Inspect restrooms for cleanliness and availability of supplies and clean restrooms when necessary.

• Direct patrons to coatrooms and waiting areas such as lounges.

• Supervise and coordinate activities of dining room staff to ensure that patrons receive prompt and courteous service.

• Assist with preparing and serving food and beverages.

• Train, and supervise new hosting staff.

-Making reservations

-Confirming reservations

-Greeting and seating guests

-Mapping out a seating plan for each service

-Answering the phones

-Fulfilling VIP requests

-Assisting on the floor as needed (bussing, resetting tables, etc)

-Various administrative duties

EDUCATION

High school or equivalent

Kennedy High School

SKILLS

• Games and activities organization • Homework assistance • Communication with parents • Safe and healthy environment creation • Classroom behaviour management • Policy compliance (2 years), • Games and activities organization • Homework assistance • Communication with parents • Safe and healthy environment creation • Classroom behaviour management • ADDITIONAL INFORMATION

Creative, well organized and respectful individual. Abilities to be patient, encouraging and helpful to others. Great team player and open minded to new changes to growth and learning



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