EMILIA APARECIDA SCHWIMER

**** ***** ******** ***** ***. 1621

Deerfield Beach, FL 33442

acrvyy@r.postjobfree.com

561-***-****

PROFILE

My career has led me to specialize increasingly in the management of complex multi-cultural projects and their staffs at international levels. I have experience in: administrative, finance, marketing, commercial, customer relationships, HR generalist, legal filed.

My background in laws and my analytical interests in other cultures have also left me confident in handling negotiations that require reconciliations of different national approaches to otherwise common problems.

EDUCATION

PITÁGORAS UNIVERSITY (UNIVERSIDADE PITÁGORAS), Belo Horizonte – Minas Gerais - Brazil

General Law Studies

2003 – 2008

ATLANTIC ENGLISH SCHOOL

Fort Lauderdale, Florida

English

1992 - 1993

UNIOESTE, Foz do Iguaçu – Paraná - Brazil

Business Administration

1987 – 1990

EXPERIENCE

ALL ABOUT PRESSURE CLEANING

September 2015 – Present

Back Office Executive;

Administrative tasks, Accounts Payable, Accounts Receivable;

Assist and support operational and sales staff in their day to day operations;

Deal with clients about schedules, payments, telephone tasks;

Prepare and reconcile bank accounts, customer balances, issue invoices;

Assist Sales department, preparing, scheduling and organizing meetings, events and appointments.

NEW WORLD DISTRIBUTORS INC – Deerfield Beach, FL

October 2014 – September 2015

Back Office Executive;

Assist and support all administrative, operational and sales staff in their day to day operations;

Assist and coordinate with sales and marketing teams;

Conduct marketing research, document and report to the Sales department;

Support sales staff in handling and documenting customer accounts;

Prepare and reconcile customer balances, issue invoices;

Assist inventory controlling staff in maintaining inventory records and accurate inventory counting;

BERGA 8 – Bar and Restaurant, Belo Horizonte, MG, 2010 - 2014

Business Owner;

Responsible on a variety of matters including to ensure the safety of clients and employees, as well if the employees are following the right procedures in order to provide an excellent service to clients;

Responsible for all business development, Marketing, Sales, HR, Finance, Administrative tasks.

TAM LINHAS AÉREAS – Belo Horizonte, MG 1999 – 2009

General Administrative and Finance Manager

Marketing and Sales Coordinator

Responsible for hire, train and manage employees;

Responsible for review, implement and improving all administrative and finance procedures;

Track performance and the quality costumer services and prepare reports to the company’s director; Responsible for managing database and supervising staff;

Responsible in assisting HR at all department procedures;

As Marketing and Sales Coordinator, responsible for all the marketing and sales duties, developing events and actions to improve company’s marketing and sales.

VASP BRAZILIAN AIRLINES – Miami, MG 1994 – 1999

Secretary/Collector’s and Billing Coordinator/ Accounting Executive

Assist team in development and costumer procedures, ensuring good customer services;

Responsible for delegating tasks;

Monitoring the team performance;

Handling complaints (from clients and employees);

Collection Procedures;

Billing Procedures;

Shipping cargo procedures;

SKILLS AND INTERESTS

Familiarity with Brazilian laws (Lawyer in Brazil), aviation, entrepreneurship, customer relationships, procedures and the commercial worlds;

Proficiency in English language, Portuguese, some Spanish;

Proven leadership and human management skills;

Traveling and contact with multi-cultural people;

Time-efficient, systematic working methodology;

Rapid adaptability to new problem-solving and the new locations;

IT: Word, Excel, Windows, Power Point.

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