William Hardiman
901-***-**** acrvs2@r.postjobfree.com
https://www.linkedin.com/pub/william-hardiman-m-s/54/a06/458
Letter of Application
As a 20 Year Management Professional, possessing a proven record of Operational Excellence, I am enclosing my Resume for your review and consideration. The position you are offering describes interesting challenges that seem to be an exceptional fit for my experiences and contributions. Your Operation would benefit from my demonstrated success and the following offers a few highlights of my credentials:
Solid Foundation in HR Affairs: As the Decision-Maker, I have been successful in a number of HR Functions, including Recruiting, Interviewing, Hiring, Retaining Talent, On-Boarding, Progressive Disciplinary Processes, and Training New Employees. Also, I have chaired investigations of Complex Theories and Legal Issues while maintaining all related Compliance Requirements.
Dynamic Communication Style: I am adept in Building Relationships, Consensus and a Shared Sense of Purpose. I am known for my ability to quickly establish Trust and Respect with Employees, Mediate Disputes and Motivate others into Action. Additionally, creating Employee Round Table Conferences and using Employee Surveys to establish a Deep Dive for Root Causes are demonstrated abilities.
Launching Lean-Operational Programs: Building a Project Driven Enterprise using Value Stream Mapping to elevate Operational Efficiency is an area where I have excelled including Developing and Maintaining KPIs to Measure and Improve Performance while Optimizing Available Space. Lean Thinking and Strategy Focusing facilitated my improving of P&L and Operating Cash Flow (EBITDA).
Experience in Corporate Training: A constant throughout my career has been my Passion for the Design and Delivery of Staff Career Development Programs. Comfortable and Experienced in giving Group Presentations, I have conducted Training Seminars for Diverse Audiences across all Organizational Levels promoting Continuous Improvement to increase Employee Safety, Productivity, Quality, Customer Satisfaction, Job Fulfillment, and Workplace Morale.
My experiences also support Six Sigma Methodology using GMPs. Supply Chain and Strategic Planning Initiatives, Process Improvement Programs, Resource Capacity Planning, Cost Reduction Models, Risk Management, and Forecasting are proven regions of expertise. Maintaining Compliance Standards through Government Regulated Agencies including FDA, DEA, OSHA, ISO and BSi, are areas of operation that I am familiar with and accustomed to operating within their guidelines. As for Employee Human Relations, I have consistently succeeded at Managing Employee Development through the Power of Listening and the Art of Communication. Also, I sustain a highly effective Performance Management System that generates Goals, Teamwork, and Passion while holding Teams Accountable for their actions.
As a graduate of Mississippi State University, I obtained Bachelor Degrees in Industrial Technology. The first has an area of concentration in Management and Manufacturing. The second was in Industrial Distribution with a Minor in General Business Administration. Additionally, I achieved a Master’s Degree in Instructional System & Work Force Development with a focal point in Business Technology.
I would welcome an opportunity to discuss your needs and my abilities to meet them in more detail. Please feel free to contact me at 901-***-**** and/or acrvs2@r.postjobfree.com. Thank you for your time and consideration, which is sincerely appreciated.
Regards,
William Hardiman
Enclosure/Resume
William Hardiman
901-***-**** acrvs2@r.postjobfree.com
https://www.linkedin.com/pub/william-hardiman-m-s/54/a06/458
OPERATION MANAGEMENT
20 years of Management experience has developed my ability to utilize Data to make sound Business Decisions. Collaborated with Executive Teams on Strategic Development Initiatives to align with Corporate Goals and increase Competitive Advantage in the Marketplace. Major strengths include, but are not limited to:
FDA Regulations
ISO Criteria
OSHA Standards
BSi Guidelines
GMP Measures
DEA Requirements
Supply Chain Management
Succession Planning
Performance Management
Facility Management
Customer Relations
Organizational Development
Conflict Resolution
Time Management
Regulatory Compliance
Change Management
Diversity & Inclusion
Lean Manufacturing
Six Sigma Black Belt
Market Driven Planning
Inventory Control
Cost Reduction Models
Capital Budgeting
Product Forecasting
PROFESSIONAL EXPERIENCE
PHARMEDIUM SERVICES, LLC, Memphis, TN September 2014 – June 2015
1,500 Employee Company specializing in Pharmacy Sterile Compounding for Hospital Intravenous and Epidural Therapies
Plant Manager: Memphis Pain Center: Directed all aspect of the largest and flagship facility within the network including facility P&L Boundaries and Operating Cash Flow (EBITDA); Managed a 9 Member Management Team and 450 Hourly Associates across a 24/5, 7 Shift Operation. Major accomplishments included, but are not limited to:
Established the “Let’s Get in S.H.A.P.E.” Program that improves Revenue and Profitability
Attained a 20% drop in Turnover having Employee Crucial Conversations and Confrontations
Design and Presented Management-Training Programs ranging from Front-Line Supervisors to Managers for understanding of Employee Relations, Diversity, Employment Law, Retention and Organization Development
Led Efforts to Improved Overtime moving the Monthly Rate from over 9% to less than 3%
Drove a 63% Decrease in Customer Complaints with Total Employee Involvement
Facilitated Succession Planning and Organization Review Session for the Plant location with Corporate Leadership
Improved Operational Efficiency by 13% utilizing Shift Maximization and Eliminating Downtime
Reduced Micro Positives Levels by 70% using Continuing Education Programs
Developed and Implemented Recruiting/Interviewing Processes that helped to assure fit between candidates & jobs
Directed Program to decrease Product Quality Holds from 4.6% to 2.53% a 45% Decline
Established Communication Programs to update all Employees on Company Business Plans
Successfully partnered with Corporate Legal & Outside Counsel to defend against EEOC Claims
Managed a combined 67% fall in Clean Room and Operational Scrap with Root Cause Analyzes
Achieved a 68% Reduction in Nonconformities using Total Quality Assessment
Sustained Customer Service Line Item Fill Rate Levels above 99% with new Pick / Pack Techniques
Maintain Inventory Accuracy consistently of above 99% with weekly Production Process Metrics
WRIGHT MEDICAL TECHNOLOGY, Arlington, TN August 2005 – September 2014
1,000 Employee Company specializing in Medical Device Design & Manufacturing of Knee & Hip & Implants
Director of Manufacturing: May 2009 – September 2014 Managed the OrthoRecon Division and Final Processing; Reported to the Vice President of Global Manufacturing; Directed an 8 Member Management Team & 150 Hourly Associates across a 24/5, 3 Shift operation. Major accomplishments included but are not limited:
Maintain Annual Departmental Budget of $13,000,000; Ensuring effective operations within set P&L Parameters (Capital Expense, SW&B, OT, Scrap Cost, Tooling Costs, WIP Levels, Lead Times, & Standard Hours Earned)
Created Programs to meet Customer Demands of 75,000 Units per Month & Annual Sales over $250,000,000
Redesigned Facility Layout to create a Continuous Flow, which had a Cost Avoidance of $360,000
Engineered Process Flow that eliminated Product Recalls & Market Withdraws: 15 a Year to Zero
Established a Poke Yoke Label Verification System for Clean Rooms; Produced Zero Defects
Carved WIP Dollars from $835,000 in January to $540,000 in December from implementing Kaizen Events
Saved $2,400,000 Capital Investment Cost Recalculating Equipment Capacity & Man to Machine Ratio
Reduced Tooling Cost from $6.70 to $4.54 per Part. Estimated Cost Savings > $300,000
Revamped the MRB Process. Scrap decreased as a Percent of Units Started from 2.01% in January to 1.40% in December. Units went from 254 to 86 per month decreasing Profit Loss from $16,682 to $5964 Monthly
Facilitated Value Stream Mapping events that decreased Production Lead Times from Start to Sterilization from 11 Days in January to 5 days in December also reducing Product Cost while increase Profit Margins
Sr. Production Manager: August 2005 – May 2009 Reported to the Director of Manufacturing. Led 3 Supervisors & 44 Hourly Employees across 24/5, 3 Shift Operations; Major accomplishments included but are not limited:
Maintained Customer Demands of 11,000 Units per Month & Annual Sales of over $80,000,000
Succeeded in the Raw Materials Department to maintain 99% adequate Inventories Levels
Developed & Initiated Metrics to Measure & Control > 98% Back Order Log
Collaborated with Engineering to Launch multiple New Products Families & Equipment
Increased Teamwork & Communication that met Corporate Goal of Lost Time Accidents 50% Reduction
Successfully Sustained Training Records to meet FDA, BSi, and ISO Requirements
ADDITIONAL PROFESSIONAL EXPERIENCE
Reclamation Manager at Southwire Company LLC, Starkville MS
Work Group Manager at Miller Brewing Company, Trenton OH
Team Leader at Krueger International, Winona, MS
Operation Supervisor at Burt’s Transportation & Logics, Kilmichael, MS
EDUCATION
Master of Science – Instructional System & Work Force Development
Bachelor of Science - Industrial Technology (Management & Manufacturing)
Bachelor of Science - Industrial Technology (Industrial Distribution)
Mississippi State University Starkville, MS
Associates Degree in Industrial Technology
Holmes Community College Goodman, MS
Seminars and Trainings
Dale Carnegie Leadership Series
Lean Transformation
The Leadership Challenge
Market Driven Supply Chain
Project Management Leadership
Financial/Managerial Accounting for Managers
Effective Listening & Communication
Understanding Variation
How to Have Crucial Conversations
Making Great Business Decisions
Affiliation
National Association of Industrial Technology
Professional Management Institute
APICS Professional Association of Supply Chain