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Customer Service Representative

Location:
United States
Posted:
September 28, 2015

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Resume:

***** ****** ****** *****

Cypress, Texas *****

Cell 832-***-****

acrvpo@r.postjobfree.com

May Joy F. Mendiola

Objective

To obtain a full-time position working at your company. Experienc

*/****-****ent Licensed Life and Health Insurance Agent appointed with several agencies- (ie. Universal American-Texan Plus, United Health Care, etc…)

7/2008-4/2009 MHMRA of Harris County-Mental Health and Mental Retardation Authority Field Rehab Clinician

(Providing case management, psychosocial and rehabilitative services to clients with mental illness such as Schizophrenia, Bipolar Disorder and Major Depressive Disorder in and out of the clinic in Harris County area. 1/2008-7/2008 Tri-County MHMR, Conroe, Texas

Case Coordinator

(Coordinated mental health services for out-patient clients in the clinic and in the community,

(Assisted doctors, nurses and other mental health staff in providing clients a well-balanced, quality, client-centered treatment plans and mental health care to an average caseload of 200 clients per case coordinator.

10/2007-11/2004 State of New Jersey, Dept. of Human Services, Division of Developmental Disabilities Habilitation Plan Coordinator-Case Manager-Qualified Mental Retardation Professional (QMRP)

(As a Case Manager for over 70 clients of the State, ensuring and providing necessary individual as well as family supports, including day program/employment needs and appropriate residential placements to oversee the health and welfare of state DDD clients. A trained Qualified Mental Retardation and Health Professional

(QMRP/QMHP) by the State of New Jersey Department of Human Services 4/2001-11/2003 Easter Seals of NJ, Sayreville, NJ

Service Coordinator

( Managed and supervised effective and efficient services for adults with developmental disabilities in accordance with state approved licensing standards

( Overseen the provision of services to enhance daily living and community integration for individuals

( Supervised, trained and created daily schedules for 10 staff and managed the financial operation of the entire facility

1998-2001 Lincoln Rest Center & Country View Care Center, Jamesburg & Englishtown, NJ Manager & Co-Owner

( Managed two family-owned and operated residential healthcare facilities

( Coordinated social, community and medical care to approximately 60 patients with various diagnoses

( Supervised and trained residential healthcare facility employees and maintained inventory ordering supplies 1985-2000 Division of Developmental Disabilities-Dept. of Human Services, East Brunswick, NJ Respite Provider

( Provided full patient care and ADL’s to developmentally disabled children in the home setting

( Tasks included dressing, bathing, feeding meals (via GI tube), providing passive exercises and conducting sensory stimulation

Education

2009 to Present Attained Texas License for Life and Health Insurance-Sales Agent 1990-1995 Kean University of New Jersey, Union, NJ

( Bachelor of Arts degree in Psychology

1987-1989 Middlesex Community College Edison, NJ

( Associate degree in Applied Science in Marketing Art and Design

* REFERENCES UPON REQUEST *SALARY NEGOTIABLE

*Competent and proficient of computer programs: Word, Excel and Power Point

*Able to work various office equipment such as computer scanner, fax, printer



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