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Customer Service Sales Representative

Location:
NCR, Philippines
Posted:
September 28, 2015

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Resume:

Jayzel mae Anaba Mayang

** * **** ******, ****** Cubao Quezon City

Phone number: +639*********

Email: acrvlo@r.postjobfree.com

EDUCATION:

Bukidnon State University / Bachelor of Art’s major in Sociology Malaybalay City, Bukidnon. Year graduated March 2014. Scholarship: SK/ Independent Scholar under DILG/ GPA Graduated: 2.26 WORK EXPERIENCE:

Llemich Personalized Imaging/ Mixcaricature as Admin. Marketing Officer from Feb. - July 2015. Tasks: Clerical Works, Handling Online and Local Order, Monitoring, Settle Payment, Customer Service, Management & Staff, Logistic and Administration.

Voluntary Service Overseas – International Citizen Service. NGO as Volunteer from May - Aug. 2014. Tasks: Conduct Baseline Survey, Risk Assessment, Documentation, Active Citizenship, Role Model, Coordinator, Volunteer Lecturer of Alternative Learning System, Youth Empowerment, Session Planning, Negotiation, Development and Facilitation, Budget management, Mobilize people and making of project proposal. City Social Welfare and Development Office as On-The-Job Training from Nov. - Feb 2013-14. Tasks: Received In & Out documents, Session Planning, Encoding, Teach Moral Values and Proper Hygiene to delinquent children, Process Payroll, Interviewer and Clerical works. Exposure field: Juvenile Homes, Senior Citizen Office, Population and Development office, and Administration. Philippine Publishing House Position as Sales Representative from April – July 2009. Tasks: Spreading the gospel of God, Selling different kinds of books, Community Services, Financial Management, and Community Exposure.

EXTRA CURRICULAR/VOLUNTEER ACTIVITIES:

Return Volunteer (RV). Voluntary Service Overseas – International Citizen Services. (September 2014-2015).

Mini & Major Community Action Day

Mini- CAD “Entrepreneur in You” & Major – CAD “Disaster Preparedness and Making of Life vest.

Take leadership to the whole team, delegation of task and monitor.

Finding sponsor, venue, participants, materials, speakers, report, and documentation. Member Socio-Anthro. Society. Bukidnon State University. (2010-14)

Tribal visit & teaching Indigenous children in preschool.

Story teller, song & games master and facilitator. Member Sanguniang kabataan (SK) council of Barangay Tongan-tongan, Valencia City. (2010-13)

Youth Empowerment, recreation activities and symposiums

Leadership among the Youth, Treasurer, Budget proposal, liquidation, documentation. Cdttle. Lt. Col. Citizenship Advancement Training. Tongan-tongan National High School, Valencia City. (2008-10)

Leadership among the cadets and student,

Strong personality, goal oriented, role model, & being a girl’s scout. SKILLS & INTERESTS:

I can speak in English, Tagalog, Illongo, & Cebuano. I have knowledge in MS Office: Word, Excel, Power point, Publisher, Movie maker, Internet & email application. I also have basic knowledge of Identification Card & Certificates. Hence, cooking, reading fiction books, listening of music and volunteering works are my interests. Highlights:

Skills, Abilities, and Personality Traits:

Skills

- Ability to work as part of a team: I joined a Volunteering work in metro manila for Three months that composed of 8 Filipinos and 9 British volunteers coming from different races around the world.

- I made 70 pieces of certificates for the participant in mini-community action day, 3 certificates for the speakers in major community action day, 2 for the global community action day. In addition, she made the report, risk assessment form and time table activity for mini community action day, major community action day and tree planting activity.

- I led and facilitated the major and mini community action day in a way of giving instruction to the whole team in what to do in different sections and functions.

- I facilitated the Out of School Youth session and become an event coordinator in various events.

- I organized a tree growing activity in Valencia City Bukidnon.

- I handle online order (Social media) and local order (Shops outlet) here in the Philippines for Mini-I Dolls, Digital Caricature and etc.

- I do monitoring, clerical works, customer services; settle payment, quotation, and etc as may job descriptive in my previous company.

Ability to adjust new tasks, situations and challenges:

- Being in a cross cultural programme is not easy because you need to adjust, adapt and be diversifying along the way. Having two British’s counterpart; one in host home and the other is in placement. Is very challenging because you have different ideology, belief, traits and culture.

- During major community action day, when the team arrived in the venue and somebody is using it; they made a twist, instead of the cover court they used 3 class rooms and the lobby. Aside from that the other 3 speakers did not come so; they merge the 4 sections into 2 which is basic life support, making of life jacket and children section overall it went well and successful.

- My Director in my previous employer was a Korean National which I need to adjust and get along with him. Especially when we are in a meeting since he cannot express well himself in English. Ability to communicate effectively

- When planning the mini community action day in San Juan, I wrote a letter requesting to use their vicinity. This insured our request was formal and clearly communicated.

- During the Tree Growing activity I wrote all the communication letter and talk to the City Environment and Natural Resources, City Mayor’s for requesting letter of seedlings, truck and gasoline and other related persons.

- I learned to communicate clearly addressing Ilonggo, Bisaya and translating it to Tagalog and English and it boost my confident in dealing and communicating other people and even people in the high position. Before it’s quite hard to speak Tagalog and English but now I can say that I improved my communication skills.

Ability to negotiate and persuade

- I negotiated one junkshop in San Juan City, for our Major Community Action Day. Their first price for the bottle is 40 pesos per kilo and we need 800 bottles with the 800 hundred pesos budget for the making of Life Jacket. What I did, I introduce myself talk about VSO-ICS and about our activity/project why we need lots of bottles and when they know that we are the one who propose and doing the Urban Gardening in Barangay Isabelita instead of 40 pesos they give it 20 pesos per kilo. And they are the one who donated the 400+ bottle for our Urban Gardening.

- I encouraged the out of school youth to pursue their dreams and ambition in life in every session they have with them.

Reliability, commitment and positive attitude

- Never missed a team meeting and team activity during her Volunteering work and never been absent during her On the Job Training.

- I submitted all the requirements prior to deadline.

- Even do things are not going as its plan she come up with the alternatives and initiatives just to make the event successful, specifically the Basic Life Support activity (CAD).

- Always turned up to work even if the weather is not good.

- Never been absent during office hours.

CHARACTER REFERENCES:

Miss Imelda Lomabi

Human Resource Llemich Mix caricature

094********

Miss Maidy Lynn Lim

Prev. Youth Project Supervisor VSO-ICS

090********

Mr. Joey Murillo

Project Development Officer III. Region X

092********

I hereby justify that all information stated above are true and correct according to my beliefs.



Contact this candidate