*** ******* **

Evansville WI. *****

608-***-****

acrvl2@r.postjobfree.com

STACY GREEN

OBJECTIVE

To Further my career with a progressive company and obtain

a challenging position, utilizing abilities developed thru

experience, with the opportunity for growth based on my performance

SUMMARY OF QUALIFICATIONS

General Course of Studies

Lafarge High School

Lafarge, WI 53639

Cross Country Cable 2015 – Current

Perform Business installations, service upgrades

Perform all work as necessary to conform to quality, security and safety control guidelines (includes compliance with requirements outlined in applicable regulations such as OSHA, and FCC and following procedures as outlined in the Customer Premise Network Installation Qualifications (CPNIQ), Technical Quality Assurance (TQA), National Electric Code (NEC), National Electrical Safety Code (NESC), other Installation, Technical Operations, Safety Manuals, and Employee Handbook) Adhere to standards in accordance with company policy Follow security procedures to prevent any unauthorized services Integrate various company services (video, internet, telephone) with Business customers Ensure and record proper levels and signal quality within required specifications on active outlets; Verify no signal leakage or ingress is present in the drop network Escalate unresolved customer issues to supervisor Clean the premises of all debris and materials after the installation is complete Educate customer on proper use of services Maintain accurate records including time worked, daily logs, gas sheets as required; properly record all required information on data devices and/or work orders .Operate Company vehicle in a safe and responsible manner. Clean & Maintain. Utilize and become proficient with tasks, tools, test equipment and information that will enhance business results Know, understand and follow company policy Perform other duties as requested by supervisor

Select Sound Service 2009 -2015

2211-3 Parview Rd

Middleton Wi. 53562

Service Manager

Manages, through subordinate supervisors, and directs staff activities to provide timely services to other work units throughout the Department and ensure efficient daily operation of the work unit and accountability and adherence to applicable policies and procedures. Interprets and disseminates information (e.g., time and activity, overtime, leave policies, administrative rules, general policies and procedures, etc.). Supervises the personnel of the company, which includes: interviewing prospective employees; providing and/or recommending training; coordinating, scheduling and assigning work product; establishing performance measures, goals, Performs various budgetary functions of the work unit including: monitoring, and analyzing the operating budget for assigned programs projecting future billings; monitoring and approving expenditures of funds; directing the payment of invoices; supervising the processing of purchase requisitions and purchase orders; managing open purchase orders; and auditing various accounts to ensure accuracy and compliance. Evaluates internal and external operations to determine efficiency and compliance with policies and procedures. Supervises the design, direction, coordination and daily operation of services and programs specific to the work unit to ensure timely delivery of services. Recommends changes and improvements to management regarding program policies and issues to improve productivity. Conducts needs assessment of user requirements to determine current and future needs. Reviews and recommends approval, modification or rejection of proposals to ensure conformance with company guidelines. Tracks and reviews work progress and final work product to assure accurate and timely completion of work.

Advanced Comm. & Entertainment Solutions 2004-2006

3243 Weybridge Dr.

Sun Prairie, WI 53590

Installations Supervisor

Responsibilities include: supervision of the installation,

sales and non-payment collections department, perform Q.A.

checks, daily scheduling, hiring, motivating, discipline,

and evaluation of staff. Resolve customer concerns and

problems in a timely manner. Coordinate installation

activity with customer service, sales department and

non-pay collections. Ensure all paper work for assigned

installers has been completed and returned to the office for ICOMS data input.

Time Warner Cable 2004-2004

1320 N. Martin Luther King Dr.

Milwaukee, WI 53212

Installations Supervisor

Oversee 25 installation technicians on all functions of the

department. Prepare and maintain installation reports,

including: capital spending, installation, Q.A.

and safety reports, assurance that customer complaints were

handled in a timely manner and provide excellent customer

service. Other duties to include: hiring, scheduling,

motivation, evaluation, discipline, and identification and

training of new technologies. Coordination of daily

installation activities including routing of in house staff

and contractors, which did involve missed appointments and work performance.

Charter Communications 2003-2004

5618 Odana Rd.

Madison, WI 53717

IRT Technician

Under supervision, I performed basic installations and

disconnects which were for residential and business

customers for catv. Change of services for high speed

internet, video, HDTV, and proficiencies in all use of catv equipment.

Charter Communications 2002-2003

5618 Odana Rd.

Madison, WI 53717

Q.A./Loss Prevention

Duties included completion of special projects and

assignments, assisting in the field to insure that all

installation activity was completed properly and in

accordance to company standards by in house or contracted

labor. Complete daily, weekly and monthly reports

documenting inspection results and

completing reports as directed by management.

Contributing to a team atmosphere,

communicating with all departments, and assisting others as needed.

Cross Country Cable 1997-2002

508 Venture Ct.

Verona, WI 53593

Installation Technician

performed all aspects of installations and disconnects out

in the field. These installs include SDU, MDU, high speed

internet, video, upgrades, and downgrades.

These duties were performed to meet all company standards and guidelines.

REFERENCES

Bob Paquette Jr. 414-***-****

Jill Bladl 608- 225-9642

Jeff Berg 608-***-****

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