Susan Andresen

San Francisco, CA

acrvkf@r.postjobfree.com - 415-***-****

I am a team player, smart, quick learner and an excellent in customer service and sales. I have the ability to be objective and make quick decisions. Working under pressure and doing well comes very natural to me. I enjoy a challenge and people feel comfortable when dealing with me. I have lived in several states over the years and believe it has helped me understand people and their thinking much better. I grew up in the Los Angeles area and my mom was a top Real Estate Agent for 30 years. I am knowledgeable with all dealings in Real Estate. I worked as her partner through many clients dealings from beginning to end. I have experience with eBay, running my own business. I understand business and want to work in a field where I will be a success. It is also very important to me to work in a great company with equally great co-workers. I truly enjoy helping others. My resume shows my jobs but it is not a full picture of who I am or my capabilities. I believe in being honest. I am also in great shape and take pride in my professional appearance. Willing to relocate to: Los Angeles, CA

Authorized to work in the US for any employer

WORK EXPERIENCE

Online Sales

Rockin Image - Los Angeles, CA - May 2009 to September 2014 Description~

Online sales. I bought and sold designer jewelry. Represented exclusive clothing lines and foreign auto accessories.

I closed the store when I moved to San Francisco.

Responsibilities~

Extensive attention to detail

Researching current market trends/pricing

Marketing fashion knowledge

Excellent written and verbal skills

Monthly budget projection

Cost effective shipping

Creating listings

Taking and posting pictures

Skills Used~

Computer

Self motivation

Thinking outside of the box

Communication

Creativity

Organized

Personal Shopping In Home Boutique "Dressing Women From Head To Toe." Rockin Image - California, MI - June 2006 to February 2010 Responsibilities

This was a business I developed first to friends then to clients. I did not advertise but had a proper boutique in my house that displayed jewelry, accessories, clothing and shoes. My service was by appointment, personal and specific to the shoppers needs. I would shop the designers I liked for them, dress them up and they would decide.

Accomplishments

Most my clients had no specific idea of what they wanted or they did not have the time or experience with what looked good on them. From bras to shoes and basic fashion advice. Busy professionals or adoring husbands wanting to dress their wives in designer clothing were my best clients. It was always an honor that people valued my opinion and taste. Providing women with fashion, accessories with my personal touch. My business was referral based.

Skills Used~

Instinct

Patience

Time management

Communication

Budget

Creativity

Sales Representative

Silpada Designs - Los Angeles, CA - May 2005 to June 2009 Responsibilities~

This business was built on creative marketing and referrals. Being able to attract clients without being a hard sell. Also offering the business opportunity and building a team under me. Being a team leader and helping others become successful. Managing my team and consistently exceeding sales goals. Traveling became a huge part of my success and eventually was the reason I had to give it up. Booked private shows and fund raisers

Personal shopping

Calendar

Event planning

Ordering supplies

Budget analysis

Creating and printing invitations

Working with my sales team.

Motivating and teaching.

Heading Monthly sales/marketing meetings

Maintaining a positive attitude

Setting/Maintaining goals.

Coordinating travel for out of State events.

Accomplishments~

Exceeding company sales goals

Earning all expense paid trips

Learning a lot from a wonderful company.

Building a team of sales people

Earning trips/bonuses

Top 100 recognition

Respect of my peers

Annual awards

Traveling

Skills Used~

Leadership

Patience

Dedication

Multitasking

Organization

Computer/Data input

Practical Thinking

Being Open Minded/Communication

Bartender

Cherry Blossom Japanese Restaurant - Novi, MI - July 2005 to March 2008 Responsibilities

This was a part-time job I took after just moved from Los Angeles to Detroit. I needed to meet people while starting my Jewelry business. I bartended while in college and it is something I am really good at and enjoy. I would travel 11 days doing Jewelry shows and when in Detroit I worked 3 days bartending. This was a very busy authentic Japanese restaurant.

Stocking the bar was my responsibility.

Complete inventory

Serving customers drinks and meals

Ringing up entire staff food and drink tickets. Everything went through bar register. Cashing out all employee tips each closing

Accomplishments

No matter what I've been a part of I feel my best work is done when working with the public. Working as a bartender allows me to be of service to people and build a clientele. People who choose to see me during my shifts and open up their life to me. Collections Specialist

Andresen Digital Prepress - Santa Monica, CA - March 1995 to September 1998 Responsibilities~

Working independently with accounts receivables from home Making calls

Building relationships

Setting up payment schedules

Accomplishments~

Helped pull business out of receivership and supervised future payment structure for company. Skills Used~

Call Schedule

Persistence

Respect

Ability to read a situation

Solution planning

Personal Assistant/Coordinator

Yeager Finance and Sport Consulting - Los Angeles, CA - September 1989 to February 1995 Responsibilities~

I was EA to the owner.

Set weekly appointments. Managed calendar.

Organizing functions/trips/parties/meetings

Shopping

Purchasing gifts for personnel and clients

Responsible for banking and finances

Large amounts of cash money

Ordering supplies, flowers, maintenance of cars/homes/calendar Hiring and training staff/Housekeepers

Skills Used~

Trust

Loyalty

Dependable

Organized

Customer Service

Good Communication

Crisis/Solution Resolution

Working independently

Customer Service, Traffic Manager, Assistant to President and Sales Manchester Plastics - Chatsworth, CA - 1986 to 1989 Responsibilities~

I was hired as the switchboard operator

Moved into Customer Service

Became the Traffic/Freight Manager

Moved to Assisting the President

Moved into Sales

Accomplishments~

I basically started at the bottom and learned my way up. I was involved in most major accounts and operations of the company I made important decisions with and without my superiors Problem solving complaints from customers

Saving the company money on vendors and shipping both domestic and internationally Building great working relationships with manufacturing managers and office staff Skills Used~

Ability to learn

Trust

Loyalty

Follow through

Common Sense

Management

Computer/Data Entry

Typing/Faxing

Writing letters

Taking calls

Serving clients coffee

Ordering lunch for meetings

Ability to make others feel at ease

EDUCATION

High School Diploma, Some College

SKILLS

Quick to learn, Communicating with clients,Customer Service,Typing, Collections, Party Planning, Inventory, Attention to Detail, Multi-Tasking, Ability to know what to do without being told, Managing people ADDITIONAL INFORMATION

I have a wide variety of experience and positive attitude. I have natural instincts with people and through word of mouth, was referred to work with families of people I did not know who were in crisis. I have always been intuitive but these were extreme situations where I had to find immediate solutions. Helping others is very rewarding. I also used these skills when filling in for my husbands businesses when needed. I am excellent with managing people and meeting goals.

I am applying for jobs I feel are a good fit for me. I can jump in and figure things out and I take direction well. I look forward to meeting you in person.

Contact this candidate