Tonya L Dover, MSP

**** ********* **** ***** ******, SC 29455

Home: 843-***-**** Email: acrvct@r.postjobfree.com

Qualifications

Results-driven manager with a proven record of success in cross-functional leadership

role, emphasizing on assessment planning, coordinating, monitoring, advocacy and direct interventions.

Counselor who have interact with members on a daily basis providing encouragement and advice for weight loss success, and is responsible for excellent care and guidance to members to achieve their weight loss goals.

Exceptional public speaker, self-motivated professional with strong communication skills, highly skilled in coordinating, organizing, networking, and development. Ability to motivate others and work independently,

also highly skilled in all aspects of training program administration, curriculum development and lesson planning.

Professional Experience

EARLY AUTISTIC PROJECT (Mt. Pleasant, SC) 2014-present

Advanced Line Therapist

Provide highest quality of intensive, research-based behavioral treatment for children and young adults between the ages of 20 months and 21 years with autism spectrum and related disorders. I also provide comprehensive services to children and their families in their homes, in EAP clinics and in schools and on or near military bases throughout the Charleston area.

TEAM STAFF / DEPARTMENT OF VETERANS AFFAIRS (CMOP CHARLESTON, SC) 03/2007 – 07/2015

Packer

As a Packer in the Consolidated Mail Outpatient Pharmacy (CMOP) in any of the following areas: BK, Boxing, Frames, and the Pack Line, packing duties may include inventory and replenishing automated dispensing devices; operating and troubleshooting automated dispensing equipment when needed in these areas; interpreting, assisting with basic inventory activities; maintain controlled substance training, operate and maintain complicated pharmacy equipment in the BK area as well as in boxing or on the pack line; and assisting in final prescription checks. In these areas I am also responsible for moving stock and or packages from one area to another, able to lift objects up to 50 pounds or less. Responding to inquiries from professional staff and representatives of industry and I also send out complaint forms to clients to get their feed backs so the company can audit their satisfactory within the company.

REALTOR ADMINISTRATIVE ASSISTANT (CHARLESTON, SC) 02/2013 – PRESENT

Administrative Assistant

Answer telephones and take messages; distribute incoming mail; operate scanners, facsimile machines and photocopiers; create documents, spreadsheets and presentations; complete expense reports and other accounting forms; and answer routine inquiries from clients, agents and brokers. Also provide clerical support to agents and brokers during the sales process. This involves photocopying sales documents, scheduling closing dates and securing public information about a property. Perform marketing tasks to help sell homes and fill vacant rental properties. These tasks include creating advertisements, posting photos and videos of available properties, producing brochures and fliers, planning open house events, scheduling property tours and answering questions about advertised properties. Gather information about people who are interested in buying or selling properties. Contact prospective buyers and sellers.

RESCARE HOMECARE OF GEORGIA (Atlanta Ga.) 2002 – 2007

Manager

Assist in providing in self-care training and therapeutic treatment to residents of mental health center, demonstrated activities such as bathing and dressing to train residents in daily self-care practices, conversed with residents to reinforce positive behaviors and to promote social interaction. Serve meals and eat with residents to act as role model. Accompanied residents on shopping trips and instructs and counsels residents in purchase of personal items, aide staff in administering therapeutic activities, such as physical exercises and occupational arts and crafts, and recreational games to residents.

Tonya L Dover, MSP

3848 Greenland Road Johns Island, SC 29455

Home: 843-***-**** Email: acrvct@r.postjobfree.com

Restrained disruptive residents to prevent injury to themselves and others and observe and documents resident’s behaviors, such as speech production, feeding patterns, and toilet training, to facilitate assessment and development of treatment goals. Attend to routine health-care needs of residents under supervision of medical personnel, administered medications as prescribed by physician. Provide basic management services that include assessments planning, coordinating, monitoring,

advocacy and direct interventions. Interpret and advise on the impact of emerging issues, regulations and legislation to company operations. I also handle complaints from the clients and conducted audits of customer satisfaction. Counseled with emphasis on prevention. Work with individuals and groups to promote optimum mental health. Helped individuals deal with addictions and substance abuse; family, parenting, and marital problems; suicide; stress management; problems with self-esteem; and issues associated with aging and mental and emotional health.

QUICK WEIGHT LOSS ENTERPRISE (Atlanta Ga.) 2004 – 2005

Counselor

Assessed nutritional needs, diet restrictions and current health plans to develop and implement dietary-care plans and provided individual/group nutritional counseling. Instruct patients and their families on nutritional preparation. Counsel individuals and groups on basic rules of good nutrition, healthy eating habits and nutrition monitoring to improve their quality of life, developed curriculum and prepare manuals, visual aids, course outlines, and other materials used in teaching to impact positive health outcomes. Counseled clients on behavioral modifications, educate and enrolled clients into the Weight Loss Enterprise program. Balance nightly and weekly financial pegboards and inventory. Developed employee training programs using technical knowledge and established learning design methods to enhance knowledge and insure regulatory compliance with in the company. Answered phones and establish appointments for prospective clients. Purchased appropriate amount of products and supplies that needed to be restocked into the clinic, made sure procurement of supplies where available to meet the purchases, rental, or lease needs of the clinic. Review all requests to determined appropriate procurement strategy. I also handle complaints from the clients and conducted audits of customer satisfaction.

WELL STAR HOSPITAL (Atlanta Ga.) 2004 - 2005

Lab Assistant/Scientist

Prepared culture media used to develop vaccines for toxic chemical, microscopic, and bacteriologic tests. Removed samples of medium from batch and tested sample for consistency, potency, and sterility, according to standardized procedures. Poured medium and adjust controls on automatic equipment that dispenses medium into containers, such as Petri dish, test tubes, or storage drums, sealed containers and prepared and affixed identification labels to containers. Perform routine laboratory tasks related to processing whole blood and blood components; observe thermostats on storage units to confirm that temperature remains constant at designed temperature, analyzed emerging technology for the identification of potential hazards and control methods with in the lab. Cleaned and maintained laboratory equipment, supplies, performed related clerical duties including updating statistical records, labeling tubes, and scheduling processing runs. Processed specimen in all area such as microbiology, histology, hematology, chemistry, and pathology, worked with management to facilitate risk management decisions.

DEPARTMENT OF HEALTH AND ENVIROMENTAL CONTROL (Sumter SC.) 1999 -1999

Environmental Control Intern

Planned implemented and assessed occupational health and safety programs and processed to maintain a safe and healthy work environment for companies throughout the Sumter area. Assisted in developing corrective action strategies for the companies that needed corrective actions to be done, used my knowledge and project management skills to solve issues and mitigate impact to ensure regulatory compliance. Established methods to reduce or eliminate risk, analyzed emerging technology for the identification of potential hazards and control methods for the companies in the Sumter area. Helped the management team develop employee training programs using technical knowledge and established learning design methods to enhance knowledge and insure regulatory compliance. Conducted and documented field surveys of the occupational environment to identify and control risks and participated in audits of occupational environments.

EDUCATION / SKILLS / TRAINING

University of Phoenix Masters in Psychology Phoenix, AZ

Advanced Career Training Medical Assistant Atlanta, GA

Tonya L Dover, MSP

3848 Greenland Road Johns Island, SC 29455

Home: 843-***-**** Email: acrvct@r.postjobfree.com

Morris College Bachelors of Science in Health Science Sumter, SC

Clinical Skills:

Injection, venipuncture, vital signs, ECG’s, urinalysis, sterilization and aseptic procedures, anesthesia, emergency medical procedures, prepare patients examinations, prepare medications, isolated organisms, made cultures, streaking. CPR and First Aid certified.

Administrative Skills:

Medical manager, coding, billing, collections, pre-certification, patients charts, scheduling, insurance forms, mail, correspondence, phone calls, obtain initial patients data, HIPAA certification, CPR and First aid certified.

Computer Skills:

Internet, Intranet, Windows, Visio, Microsoft Office, Outlook, Publishing Software, Microsoft Software, data entry, 40wpm

Professional References upon Request:

Presentation of Qualifications

Contents

Qualifications

Professional Experience

Education/skills/Training

Tonya L. Dover, MSP

3848 Greenland Road

Johns Island, SC 29455

Home: 843 – 822-7679

Email: acrvct@r.postjobfree.com

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