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Customer Service Assistant

Location:
Lawrenceburg, KY, 40342
Posted:
September 27, 2015

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Resume:

WANDA THOMAS-LOYD

**** *** ****** **** ***. **** RIDGELAND, MS 39157 601-***-****

acrvav@r.postjobfree.com

PROFILE:

Highly experienced, personable, and detail-oriented Certified Medical Assistant with expertise and demonstrated leadership in the areas of patient care. Experience working in healthcare setting providing direct care to patients. Honest, dependable, organized, self-sufficient with excellent customer service skills who is able to assess client needs, make timely decisions, and provide appropriate follow-through of task on hand.

PROFESSIONAL EXPERIENCE:

Nurse Triage/ Nursing Assistant

Interviewing a triage patient such as finding out the patient chief complaint, collecting vital signs, and full assessment of a patient.

Skilled in interacting with pharmaceutical representatives on receiving free samples for the clinic as will collectinginformation about their indigent patient program.

Skilled in assisting with daily activities (bathing, dressing, personal hygiene, walking, etc in a hospital setting.

Skilled in collecting bodily fluids for laboratory testing (urine, stool, sputum, and blood samples).

Excellent communication skills in scheduling patient within a clinic or hospital setting, referral of outside facilities (rehabilitation, radiology, cardiology, urology, nephrology and gynecology).

Skilled with performing intramuscular, subcutaneous, and intradermal injections.

Charting skills (input and output and vital signs)

Phlebotomist

Skilled in performing heel stick on newborns, venipunctures(vacutainer, wing-tip butterflies and syringe), and capillaries punctures of glucose and cholesterol screening.

Office Skills

Medical Office Management

Medical Billing and Coding

Bookkeeping and Filing

Data Entry (60 wpm)

Knowledge of HIPPO and JCAHO

Patient Scheduling

Communication skills (answering phones, interacting with patients and co-workers)

WANDA THOMAS- LOYD

WORK HISTORY:

Levis Strauss and Company, Canton, MS January 2009- July 2011

Flexpac Operator

Peco Foods of Mississippi, Inc., Canton, MS November 2007- January 2009

Inspector

Diversified Technology-Ridgeland, MS May 2004- December 2006

Computer Programmer/ Inspector

Natcom-Ridgeland, MS May 2002- May 2004

Cellular Programmer

Internal Medicine Clinic-Lexington, MS May 1998- July 2002

Nurse Triage/ Phlebotomist

Methodist Hospital of Jackson, Jackson, MS December 1996- May 1998

Phlebotomist

Methodist Hospital of Lexington, Lexington, MS October 1994- December 1998

Nursing Assistant

EDUCATION:

Certificate in Clinic Medical Assistant February 2013

Virginia College of Jackson, Jackson, MS

Certificate in Emergency Medical Technician December 1997

Holmes Community College, Goodman, MS

Certificate in Nursing Assistant October 1994

Holmes Community College, Goodman, MS

PROFESSIONAL AFFILIATIONS:

American Cardiopulmonary Resuscitation Association

REFERENCES

Available Upon Request



Contact this candidate