Zubair Hussain (US Citizen)

Euless, TX *****

Phone: 817-***-****

Email: acrv9x@r.postjobfree.com

OBJECTIVE

Seeking an Information technology leadership position where my experience and skills can contribute to business goals. Open to relocation and business travel with no geographic constraints.

Summary of Qualifications

Successful professional leading local and global organizations accross business and technology functional areas. Expertise in the following areas:

Hands-on Application Development Hands-on with implementing IdaaS Hands-on eCRM implmentations

Build Java, .NET & QA teams Global Help Desk Setup Project Management & Oversight

Client & Portfolio Management Merger & Acquisition Integration Vendor & SLA Management

Budget Management Managed offshore teams and vendors

Setup of multi-site technology operations globally (Americas, Europe, Asia, Pacific & Middle-East)

FusionLabs – VP Application Development Division 12/2008 – Current

P&L responsibility for the Consulting & Development Division with growth of 22% for 2014 to date.

Hands on experience with development, data migration and implementation of Enterprise CRM

Hands on experience with integrating enterprise applications with cloud identity management solutions (SSO, SAML,WS-Federation & WS-Trust)

Built technical teams needed across the lifecycle to define and deliver client solutions with technical focus primarily in .NET, Java, SQL Server & Oracle

Portfolio management for clients like Google, Benefitfocus, Blackbaud, Jewish Federations of America

Work effectively with all levels of client and internal organizations from Individual Contributor to C Level and Board of Directors

Key member in both Business Development of new business and change management.

EWKP (formerly an EDS Company) Global IT Director 11/2003 – 12/2008

Played a critical role in the firm’s acquisition from Electronic Data systems (EDS). Responsible for planning and support of all IT functions globally. Responsible for planning and support of all technology projects globally. Technology Operations and applications management activities are listed below:

Business-Critical Applications Management:

Responsible for planning, directing, and supervising daily activities of assigned staff.

Responsible for recruiting, hiring and evaluating assigned staff.

Responsible for providing management, technical expertise and direction to the software development team.

Responsible for the implementation of an Oracle based eCRM and Winforms application service platform.

Responsible for coordinating activities of project personnel to ensure project progress is in accordance with established schedule and budget.

Worked directly with the development team to ensure SDLC standards are being met.

Technology Operations Management:

Responsible for planning, implementation & support of all IT related projects globally.

The activities included:

Data Center Operations Management

AD, DNS, WINS, WSUS, DFS, IIS, Terminal Services, Citrix Presentation Server & Secure Gateway.

Laptop and desktop imaging.

Antivirus configuration & deployment.

Enterprise resource monitoring.

File/print services.

IT procurement and vendor management.

Multi-tier help desk support.

Consulting Engagements – Technology Consultant 4/2002 - 11/2003

Client - Verizon Wireless – Irving, TX: Extended consulting support to maintain and engineer new product modules for Verizon’s Activation Management System. This product was used at all Verizon retail outlets throughout the country. Technologies utilized: Oracle 8i, ASP, ASP.NET, COM+ and VB.

Client - Road Runner Sports – San Diego, CA: Designed custom package to supplement Oracle ERP order entry system. The order entry system is being used in all retail stores within California. Technologies utilized: Extensive use of Oracle 8i stored procedures and Visual Basic.

Client - Excel Logistics – Addison, TX: Transformed data from various Web and EDI environments into a Data warehouse. Designed several reports using e.Actuate. Technologies utilized: Actuate e.Report designer 5.0, XML, Xpath, Visual Basic 6.0, MSXML4.0 parser, DOM, SQL Server and COM+.

RAY & BERNDTSON – Senior Software Engineer 06/2000 - 11/2001

Client-Server application: Developed a CRM application by utilizing all aspects of SDLC. Liaised with users and senior IT management to gather specifications. Mentored junior developers in pl/sql and Visual Basic 6. The database schema for this application was in Oracle while the front-end was in VB 6.0. Deployed this application as a 2-tier application utilizing Citrix and Oracle.

Company intranet: Designed using Oracle Portlets utilizing Oracle 9iAS application server.

Web application: Designed a scaled down version of the CRM application utilizing ASP and MS SQL Server.

GREENBRIER AND RUSSEL – Senior Application Specialist 04/1998 to 5/2000

Consulting engagements – 4/1998 to 5/2000

Client: Ray & Berndtson – Web Project Lead: Developed an internet application for executive recruitment. From requirements gatheirng to implementation, all aspects of SDLC were utilized to complete this prioject in-time and under budget. This was developed utilizing Oracle 8i, Java servlets and Oracle’s JDeveloper IDE.

Client: ABC Radio Networks - Project and Technical Lead: Subscriber Information System: Responsible as a Project and Technical lead for a data migration project. The project involved migrating from a Sybase to a Vantive backend. Managed the entire project and also mentored several junior developers to write data transformations and testing scripts. The project was finished on time and within budget. Technologies utilized were Sybase, SQL Server and Visual Basic.

Client: GE Medical Systems - Project and Technical Lead: Capital Asset Mgmt Tool: Worked as a Project and technical lead to develop this product. This was an asset management system that kept track of a hospital’s medical equipment leased through GE Medical systems. Mentored several junior developers on programming techniques with Powerbuilder 5.0.

Client: Trinity Industries – Project Lead: Mainsaver Reporting System: Worked on the Mainsaver reporting system as a project lead and developer for the trucking industry. Liaised with senior leadership to gather specifications for several financial and inventory repots. This Powerbuilder 5.0 application served as a reporting tool for management to help track financial data relating to their assets in use and in repair at their plant locations nationally. Added reports by translating existing excel spreadsheets to this application. Re-wrote several modules of the application for Y2K compliance.

KAISER PERMANENTE - Senior Application Developer 11/1996 - 04/1998

Customer Service System application: Involved in the business process re-engineering for the Customer Service System. Using their current CS application with new business requirements a prototype was created in Powerbuilder.

Patient Contact Form application: Involved in the rewrite of this application. The re-engineering was to facilitate new business requirements and upgradingthe technology for the application. User access level security, eletronic medical records and the audit function were the main features of the new application.

Health Employee Data Information Systems(HEDIS): This project involved a lot of quantitative and qualitative analysis/programming of Kaiser's inpatient, outpatient, referrals, pharmacy and claims systems. The programming for this project was done using Foxpro2.6.

Nortel Networks – Consultant 08/1995 - 10/1996

Consulted at NORTHERN TELECOM in their Wireless business solutions unit. Job responsibilities included maintaining and converting Pricing Analysis System (PAS) V2.2 from Foxbase to Foxpro2.6 in the Macintosh environment. This system enabled sales engineers to generate sales quotations for perspective clients. The system kept accurate accounts of component list prices, market prices, costs, discounts and assessments. Added a bill of materials utility to generate files for order fulfillment. This product was utilized by Nortel globally.

AT&T WIRELESS SERVICES – Programmer/Analyst 01/1994 - 07/1995

» Re-engineered AT&T’s Commission systems using Foxpro.

» Maintained AT&T’s in-house purchase order system. Upgraded technology to a windows platform.

» Maintained an in-house Subscriber Information System.

» Managed several other customer casre applications.

» Wrote several batch programs to process customer billing details and airtime usage reports.

» Wrote DDE procedures to update spread sheets for the finance and accounting department.

ASSOCIATION MGMT CORP - Programmer/Systems Coordinator 08/1992 - 12/1993

Maintained a client management system programmed in RBASE. Coordinated the migration from RBASE to Foxpro. Analyzed and designed new system specifications for AMC. Coded and tested several modules in Foxpro 2.6 for DOS.

TRAINING:

Certified okta solution provider

New Horizons – Developing Microsoft ASP.NET Web Applications using Visual Studio .NET

American Management Association (Chicago) – Managing a World-Class IT Department.

Oracle training center (Denver) – How to develop Java Applications.

Techsys Computer Associates – Hands on training in Fasttrack to Powerbuilder 5.0.

Techsys Computer Associates – Datawindows and Advanced datawindows.

Techsys Computer Associates – Powersoft Foundation Class Libraries (PFC).

Greenbrier & Russel – Hands on 4 day training in Java.

Greenbrier & Russel – One day course on how to manage projects using Microsoft project.

Greenbrier & Russel – 5 day hands course on programming with Visual Basic 6.0.

EDUCATION: Major – BS Information Systems, Minor – Mathematics

REFERENCES: Available upon request.

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