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Customer Service Sales

Location:
U.S. Air Force Academy, CO
Posted:
September 29, 2015

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Resume:

LaTisha S. Gray

**** ***** ***** ****** **********, VA. 23703 757-***-**** acrv71@r.postjobfree.com

OBJECTIVE

Reliable and trustworthy professional looking to utilize education and professional experience obtained in order to begin a rewarding and challenging position in the field of Criminal Justice; Proven track record of excellence, promotion, accomplishment and demonstrating a strong work ethic with an eagerness to learn SKILLS SUMMARY

-Active listening -Resolving conflicts and negotiating with others

-Critical thinking -Organizing, planning, and prioritizing work

-Social perceptiveness -Knowledge of the Commonwealth of Virginia s Criminal Justice system

-Report writing -Customer service and sales leadership

-Loss prevention -Proficiency with Microsoft Office suite EDUCATION

Associate of Applied Science Criminal Justice GPA:3.5/4.0 Graduated: June 2013 ITT Technical Institute - Norfolk, VA.

Core Courses Completed: Criminal Law, Criminal Justice Organizations and Administration, Criminology, Principles of Policing and Law Enforcement, Law Enforcement Reporting and Recording, Correctional Programs: Probation and Parole, Criminal Investigations, Forensics and Crime Scene Investigation, Criminalistics of Cybercrime, Essentials of Security EXPERIENCE

2008-present Sam s Club Chesapeake, VA.

Grocery Team Lead

Ensure personal and staff adherence to Sam s Club safety, health, and security rules Hire, train, develop, and schedule Grocery Department personnel Develop, maintain, and be responsible for performance standards for department Maintain a clear line of communication between all departments 2006-2008 Sam s Club Chesapeake, VA

Check Out Supervisor (COS)

Enforced safety, health, and security rules

Directed and supervise employees engaged in sales, inventory-taking, reconciling cash receipts, or in performing services for customers

Monitored sales activities to ensure that customers receive satisfactory service and quality goods Hired, trained, and evaluated personnel in sales positions, promoting or firing workers when appropriate 2004-2006 Sam s Club Chesapeake, VA

Cashier

Received payments by cash, check, credit cards, vouchers, or automatic debits Issued receipts, refunds, credits, or change due to customers Assisted customers by providing information and resolving their complaints Established and identified prices of goods and services, and tabulated bills using calculators, cash registers, or optical price scanners



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