**** **** ****, **** *

Charlotte, NC *****

***/***-****

acrv01@r.postjobfree.com

GILLIAN GEST, N.C.C.P.

EXPERIENCE

LITIGATION ASSISTANT/N.C.C.P PARALEGAL, MARCARI RUSSOTTO SPENCER & BALABAN, PC

JUNE 2015 – AUGUST 2015

• Assisted the firm’s two North Carolina litigation paralegals.

• Drafted all medical record and billing requests once a file came to litigation, including accident-related and prior records.

• Responsible for organizing all records once received. This included sorting into chronological order, checking for duplicates and cross-referencing bills with records to verify whether accident-related or non-related.

• Prepared all files for discovery. Reviewed police reports, accident-related records and photos, lost wage documents and priors medical records to check for completion. Requested any missing bills or records that were necessary for discovery.

• Responsible for contacting medical providers and collection agencies to obtain account balances for discovery purposes. Inquired as to whether any adjustments and/or payments had been made, when and by whom.

• Drafted pre-payment invoices for all medical record requests in firm database, Needles.

• Created Medicare and Medicaid CPL requests.

• Provided case status updates for medical providers.

• Additional duties included scanning, filing and updating pleading indexes.

LEGAL ASSISTANT/N.C.C.P. PARALEGAL, CHARLES G. MONNETT, III & ASSCOCIATES

April 2013 – April 2015

• Responsible for opening all new files for the firm, from start to finish. This included: entering all the new client information in our firm database; setting up property damage, liability and UIM/UM claims with insurance companies and ordering police reports.

• Drafted all initial client letters, letters of representation for the North Carolina Industrial Commission and Form 18’s for each new file. Also, created and sent all medical record requests.

• Assisted two head paralegals with heavy caseloads of 100+ files with ordering of medical records and billing requests.

• Responsible for organizing and reviewing medical records once received, bookmarking, updating medical indexes and drafting medical summaries for each file.

• Drafted demand packages for paralegals, which included summarizing all medical records for each provider.

• Helped assist paralegals in trial preparation by performing Accurint searches on potential jury member and setting up jury notebooks.

• Created and distributed monthly SOL reports, To Do Work lists and court calendar searches for each employee of the firm.

LEGAL ASSISTANT, WILLSON JONES CARTER & BAXLEY, P.A.

August 2011 – April 2013

• Support two busy attorneys while maintaining heavy case load of 175+ cases.

• Handle drafting of pleadings, motions, discovery, settlement arguments and all forms submitted to North Carolina Industrial Commission.

• Extensive dictation and review of lengthy medical records.

• Responsible for attorney billing using Microsoft Excel and training of all newly hired support staff.

LEGAL SERVICES OF SOUTHERN PIEDMONT

April 2011 – August 2011 Project Assistant with Consumer Protection Program

August 2010 – December 2010 Intern with Employment Law Program

• Responsibilities included client intake, heavy data entry in KEMPS, drafting closing file letters for attorney review and conducting legal research using Westlaw.

• Scheduled meetings with potential clients to obtain additional information needed to determine client eligibility.

• Attended weekly meetings with supervising attorney to review and discuss all client intake conducted. This helped the attorney decide whether to accept or decline each potential case based on information collected during the intake process.

• Attended Employment Security Commission hearings with supervising attorney

EDUCATION

APPALACHIAN STATE UNIVERSITY – BOONE, NC

DEGREE: BACHELOR OF ARTS IN CRIMINAL JUSTICE

MINOR: SOCIOLOGY

Graduated cum laude, Major GPA – 3.6

CENTRAL PIEDMONT COMMUNITY COLLEGE – CHARLOTTE, NC

POST-BACCALAUREATE CERTIFICATE – PARALEGAL TECHNOLOGY

American Bar Approved, Major GPA – 4.0

PROFICIENCIES

MICROSOFT OFFICE: MICROSOFT WORD, EXCEL, OUTLOOK.

OTHER SOFTWARE: WESTLAW, LEXISNEXIS, ACCURINT, US POLICE REPORTS, PERFECT PRACTICE, SMART ADVOCATE, NEEDLES.

Typing Speed: 60 WPM, 100% Accuracy

North Carolina State Bar Certified Paralegal – May 17, 2013

STATE OF NORTH CAROLINA PUBLIC NOTARY – JUNE 10, 2013

REFERENCES

AVAILIABLE UPON REQUEST

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