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Manager Customer

Location:
San Mateo, CA
Posted:
September 26, 2015

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Resume:

SHAMEER IBRAHIM.H

MBA –Logistics and HR

Email : acrut5@r.postjobfree.com

Phone: 999-***-****

Career Objective

Aspiring for a job in a growth oriented organization, where my recruiting experience and organizational skills can be used for making a positive contribution in the human resource department by putting in maximum efforts and which would provide opportunities for career advancement and personal growth

Summary

HR Profession with 10 months of rich work experience in recruiting IT and non IT professionals.

Experts in the areas of Staffing, Recruiting, Sourcing, Head Hunting, Team Handling, Reporting, Vendor Management, Interviewing, Client Handling, cold calling, Team Management.

Proficient in using job portals for finding and recruiting candidates.

Experience in IT, ITES, Automobile industries.

Sound communication skills to deal with candidates.

Good at client interaction.

Possess excellent communication & interpersonal skills.

Highly self-motivated candidate who loves new challenges and take a creative approach to solve them.

Compatible in team environment and able to work independently without supervision.

Technical Skills

Tools & Technologies : Proficient in working on MS Office.

Operating Systems : Windows 7, 8,Android 4.4.4, IOS 8,

Windows vista.

Personal Skills

Effective communication skills

Excellent interpersonal skills

Self-motivation

Quick learner

Analytical thinking & conflict solving

Recruiting

Sourcing

Telecalling

Cold calling

Headhunting.

Work Experience

Company : Team Source Consultancy, Coimbatore,

Years : From December 2014 to Till date,10 months,

Designation : HR Recruiter.

Social network : Have an experience in Naukri& Monster.

Industry : Recruitment.

Job Responsibility

Involved in entire recruitment process from requisition initiation, sourcing, acceptance, of offer and final placement; from discussion the opportunity, presenting the profile negotiation rates, coordinating interviews, liaison, follow-up, placement, delivery.

Understand the requirement of client

Source profile (Head Hunting, Referencing, job portals etc.) as per client requirement;

Through various job portals like naukri, monster for sourcing the appropriate profiles.

Initial screening of the profiles.

Call the particular candidate and communicate regarding the openings.

Preliminary short listing of the candidate through telephonic interview.

To send preliminary shortlisted candidates profile to the client.

Follow up the candidates

Counseling the selected candidates to the join the client company highlighting the core strengths of the client company.

Maintaining and managing the database of candidates as well as clients.

Reporting to the manager and submitting daily report for entire recruitment process.

Updating the status of an interview in the database.

Preparing a report on recruitment.

Team Management

Leading & Mentoring the performance of team members to ensure efficiency in process operations. Mentoring the team in order to achieve individual & group targets.

Providing direction to the team to mine data & provide feedback to the client on improving customer experience & reducing escalations

Client worked for

ITES(BPO):

HGS(Hinduja Global Solution)

Info search

KGISL

Sutherland

IT :

San software

Econ software

SapphireIMS

CRISP

Education

Course

Institution

Board/University

Year of Completion

Grade/

Percentage

MBA

(Logistics& HR)

CMS College Coimbatore.

Bharathiar University

2013-2015

68%

BBA

Noorul Islam College Of Arts And Science.

ManonmaniamSundaranar

University

2013

65%

XII

Scott Christian Higher Sec School,

Nagercoil.

State Board

2010

62%

X

SLB Government Higher Sec School,

Nagercoil

State Board

2008

60%

Projects Undertaken

BBA PROJECT

Internship Project

Company : HEROpvt.Ltd.

Title : Customer Satisfaction

Key Learning :I got to know about the satisfaction of customer and customer

Expectation of this company product.

MBA PROJECT

Company :ABH Marine Service Pvt Ltd

Title : Employee Motivation

Key learning :I got to know about the employees’ needs, wantsand what can

make them motivate

Personal Information

Name : Shameer Ibrahim .H

Gender : Male

Date of Birth : 06-07-1993

Father’s Name : Mr. Hameed.R

Mother’s Name : Mrs. Sabrooth. H

Contact Address : 106/ 84 Arippu street,

Kottar,

Nagercoil,,

Kanyakumari district.

PIN : 629002

Mobile No. : +91-999*******, 984-***-****

E – Mail ID : acrut5@r.postjobfree.com

Passport Number : H5741788

Languages Known : Speak – Tamil, English, Malayalam.

Write and read : Tamil and English.

Declaration: The information furnished above is correct to the best of my knowledge.

Date: <Shameer Ibrahim>



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