Jani Salaverry

*** ***** **** *******, ** *****

858-***-**** acruha@r.postjobfree.com

PROFESSIONAL SUMMARY

An experienced production and marketing management professional with exceptional communication, organizational and presentation capabilities.

SKILLS

Language proficiencies: English, Spanish Billing and insurance management

Internet site management using Windows MS Office for Mac and Windows

Customer Retention Management (CRM) Intranet site management using MS

using Salesforce SharePoint

EXPERIENCE

YogaSix San Diego, CA

Instructor / Front Desk 2013 – 2014

Taught and assisted management for premier yoga chain in the Southern California market.

Cultivated relationships with students via regular group fitness classes.

Managed all client intake, scheduling and daily/weekly financial reporting.

Developed and documented safe and effective exercise programs for members.

Training Peaks, LLC Boulder, CO

Human Resource / Office Manager 2006-2011

Oversaw all HR operations for a multi-million dollar sporting tech company.

Managed customer support system.

Improved productivity and employee satisfaction by providing all documentation, benefits access, calendars and travel. Lowered costs by identifying and implementing lower insurance costs and negotiating contracts for national expos.

Educated and advised employees on group health plans, voluntary benefits and 401(k) retirement plans.

Developed company personnel policies, standard operating procedures and employee handbooks.

Acted as liaison between employees and insurance carriers to resolve problems and clarify benefits.

TLC Laser Eye Center La Jolla, CA

Patient Advisor / Doctor Assistant 2003 – 2005

Oversaw customer experience and managed patient profile, for the #1 center in San Diego.

Coordinated all patient visits and surgery scheduling for various doctors and centers.

Visx Certified creating the opportunity to calibrate vital surgery equipment and assist DR during surgery.

Assisted doctors with surgeries and non- invasive procedures.

Assisted patients with documenting medical history and reviewing pre and post operative instructions.

EDUCATION

YogaWorks Teacher Training Carlsbad, CA

200-hour YTT Certification 2012-2013

Mad Dogg Athletics Los Angeles, CA

Spinning Instructor Certification 2013

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