Michael Alan Nicely

acrug4@r.postjobfree.com

909-***-**** Cell

Summary of Experience:

Over 25 yrs of experience as a Desktop support technician, System Administrator and Network Administrator.

Technical Summary:

Microsoft Certified Systems Engineer 2000,2003 with Migration - .MCSE

Microsoft Certified Professional NT 4.0 Server and Workstation - MCP

Cisco Certified - CCNA

IBM Professional Systems Engineer - PSE

Compaq Certified Server Specialist - ASE

HP Certified Server Specialist

Proficient in MS Office 2000, WordPerfect 10 Suite, Paradox, Visio, & Internet Explorer.

Installed NT 4.0 Servers & Advanced Server 2000 plus Windows 95, 98, and 2000,

XP Pro,Windows 7, Windows 8.

Excellent problem solving skills for end-users, hardware and software.

A+ Service Technician Certified.

EDUCATION AND CERTIFICATIONS

NET10 Technologies, Rancho Cucamonga, CA, Certification, (CCNA)

NET10 Technologies, Rancho Cucamonga, CA, Certification, (MCSE 2000, 2003)

IBM Corporation, New Orleans, LA.

Certification, IBM Professional Systems Engineer (PSE)

Ascolta PC Institute, Irvine, CA

Certification, (MCP NT 4.0 Server, NT 4.0 Workstation)

C-Trec, Huston, TX

Certification, Compaq Server Specialist (ASE)

HP Corporation, Irvine, CA

Certification, (HP Server Specialist)

Inacom Corporation, Ontario, CA

Certification, PC Configuration, Technical Support and Diagnostics

Detailed Experience:

MJL Consulting, San Bernardino, CA, 1/2001 – Present

Senior Network Consultant

Provided LAN/Network and Windows NT/2000, System support at various client sites. Tasks included system backups and disaster recovery using ARCserve, Backup Exec. Preformed Local Area Network/Wide Area network design, configuration and support functions. Preformed response time degradation analysis, performance tuning and capacity planning. Setup DSL and routers for secure internet connectivity.

Environment: LAN, Windows NT/2000, Wintel.

Intellimark, Huston, TX, 3/2003 – 8/2003

Lead Service Engineer

Managed 10 Field Support Engineer’s with the support and maintenance for Windows NT/2000, local and wide area networks (LAN/WAN) for Bank of America’s CALL/DATA centers during Migration and Asset Management project in Southern California. Asset inventory of all data, network, and voice equipment for the entire Southern California Region. (Cisco Routers, Switches, Hubs, DHCP & DNS Servers, PBX, Phones, CMS, Modems, ATM, A/C units, UPS). Analyzing of captured data after upload to SQL server was completed to determine accuracy of equipment information. Communicate effectively with all levels of management and trained entry-level personnel.

Environment: Windows NT/2000, Wintel, LAN/Wan, DHCP, Cisco Routers Switches, DNS.

Capitol Group, Brea, CA, 12/2002 - 2/2003

Systems Administrator

Provided Network Administration and System (Windows NT/2000) support for 800+ Users. Tasks included system backups and disaster recovery using ARCserve 2000. Preformed Local Area Network/Wide Area network design, configuration and support functions. Preformed response time analysis, performance tuning and capacity planning. Provided User support using Remedy software. Assisted in the Migration from NT 4.0 to Win 2000 of the 125 Compaq Servers.

Environment: Windows NT/2000, Wintel, LAN/WAN.

LA County ISD, LA, CA, 8/2000 - 3/2001

Network Administrator

Administration of 125 + Compaq NT 4.0 and 2000 Servers for Los Angeles County’s 38 departments with 80,000 users. Preformed System Management using Insight Manager, Net IQ, Livelink, and Compaq’s Insight Board. Installed, configured, tested, SQL 7.0 data base and assisted data base administrators. Responsible for full system backups using ARCserve 7.0. Coordinated projects with customers, vendors, subcontractors, and management. Prepared recommendations for hardware, software, and systems purchases.

Environment: Windows NT/2000, Wintel,SQL.

U.S. Census Bureau, Pomona, CA, 3/2000 - 5/2000

System Administrator

provided system support for 250 NT 4.0 Servers, 1000 + NT 4.0 Workstations, and a Dell Raid Farm (SAN). Assisted Data Base Administrators (Oracle 8 I, SQL 6.5) with backup using Veritas Backup Exec. And CD burning software for archiving. Monitored network utilizing Tivoli Netview, HP Openview, and Staffware Programs. Setup Cisco Routers and Switches.

Environment: Windows NT, Wintel, Tivoli, San, Oracle, HP Openview.

InaCom, Ontario, CA, 10/1997 - 1/2000

Senior Technician

Prepared LAN/network servers and workstations for delivery to customers as pre-configured systems. Loaded Windows NT, Windows 2000/98 RC1 & RC2, and Novell NOS. Established user accounts and groups. Installed various backup software and antivirus programs. Delivered and setup configured systems to various customer-sites, some of which were highly secured and required exposure to highly secure, confidential information. Excelled in troubleshooting various server configuration and connectivity problems. Implemented load balancing of PCI buses. Installed a variety of SCSI tape and hard drives. Configured remote access cards, NICs, and various other PCI cards. Operated AS400 for asset tagging, time stamping and printing. Trained and supported other employees on various Compaq, IBM, HP and Dell servers and workstations. Team leader for server configuration team.

Environment: Windows NT/2000/98, Novell, AS/400, LAN.

Contact this candidate