Christine Tschirhart

***** ***** ***** **., *******, TX 77070

281-***-****

Summary

Well organized, qualified individual with extensive detail oriented experience.

Possess a combination of business and technical; expertise. Skilled in creating a

calming environment for people in stressful situations, while maintaining a

streamlined working situation.

Professional Experience

Westpark Communications, Houston, TX 2014-

present

Customer Service Representative/Receptionist

Answering high volume calls from a variety of businesses from oil and gas to

health care providers and law offices. Must maintain the highest level of

professionalism as we must connect, service and assist callers with national and

international businesses. Must have complete knowledge of accounts, as we are the

“receptionist” for many companies.

Broadway Dental, Galveston TX 2009 - 2011

Dental Assistant

Maintained schedule by appointing procedures in over the phone and in person.

Utilized six month recall to keep appointment schedule booked. Greeted customers

and filed insurance for procedures done. Maintained the security of medical

records to ensure confidentiality. Assisted doctors in all procedures to include

fillings, crown and bridge prep, endodontics and oral surgery.

Fabricated temporary crowns, bridges and bleaching trays. Recorded vital signs

charted and took digital x-rays.

Dental Cosmetic Center, Houston TX 2005-

2008

Dental Assistant

Assisted doctor with all chairside patient procedures. Charted and took x-rays on

all patients. Fabricated temporaries following crown preps and bridge preps.

Professional Association of Retirement Planners, Houston TX 2003-

2005

Marketing Coordinator/Receptionist

Answered all incoming calls and directed them appropriately.

Organized and maintained schedules of the upper level management.

Presented product information and answered 100 incoming calls per day.

Delegated and assigned staff to various territories for leads to be called daily.

Provided training of new staff members.

Michael Landry DDS, Houston TX 2000-2003

Dental Assistant

Assistant to doctor in all dental procedures.

Streamlined and increased doctors schedule by incorporating enhanced dental

auxiliary skills into the office.

Reorganized and maintained dental supplies.

Decreased costs by 15%.

Filed patient charts, answered phones and scheduled appointments

Michael Gonzalez DDS, Houston TX 1999-

2000

Dental Assistant

Assistant to doctor in all dental procedures.

Successfully reconciled back payments from insurance companies.

Contacted patients to schedule recall appointments.

Maintained dental supplies and decreased spending by 10%.

Terry Wood MS DDS, Houston TX 1997-1999

Surgical Assistant

Duties included assisting doctor in osseous surgery, implantology, bone grafting

and scaling and root planning.

Responsible for I.V. and oral drug log.

Performed suture removal and patient education.

Maintained surgical suite and instruments.

Maintained recall schedule by calling patients and booking hygiene appointments.

Education:

San Antonio College, AA, Dental Assisting Technology San Antonio,

TX

Registered Dental Assistant, Texas State Dental Board

OSHA Certification, 2005

HIPPA Certification, 2005

CPR/First Aid for Healthcare Providers

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