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finance, operations, six sigma, project management, behavior economics

Location:
Atlanta, GA
Posted:
September 26, 2015

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Resume:

Confidential

MBB, BB, MBA, CMA, PPL, PMP */

Mail: 45600 Morningside Rd., Canton, MI 48187 ● Phone: 561-***-**** ● Mobile: 404-***-****

Primary: acru0h@r.postjobfree.com

DIRECTOR FINANCIAL PLANNING & ANALYSIS

Strategic Planning Corporate & Investment Finance e-Commerce P&L BS/GL Due Diligence Cash Flow (FCF)

Consolidations Fixed Assets Forecasting Risk/Compliance Budgeting Performance Optimization AP/AR

Market & Competitive Analysis Behavioral Analysis Process Design/Engineering Six Sigma/Lean/LSS SPC HRIM

Quantitative Modeling & Research GAAP Reporting Audit Change Management ERP Supply Chain SOX

Strong, bottom-line focused leader – delivered $585M in cumulative program savings through cost reduction projects, restructuring, actuarial reserve reduction, revenue generation, capacity, working capital and capital cost avoidance; generated $36.8M in average annual P&L improvements – $478M in Net Present Value (NPV) over 5 years.

Mentored/trained over 500 associates, all levels, multiple business lines in various qualitative and quantitative methods, statistics, management science, Six Sigma, problem solving, Lean, Change Acceleration Process, continuous improvement.

A producer of many innovative “firsts” and their associated profitability

Upfront discount program in lieu of prepaid warranty, POS self-service solutions market. ($5.6M YoY);

Introduced “in-role” position for Six Sigma Black Belts for professions of Law, Tax ($18.5M);

Negotiated JTV partnership to share intellectual capital, human, fixed-assets in automotive commodities market ($12M )

Metals forward contract to hedge copper for electrical components manufacturer, reducing raw material cost, pass- through, L&O markup from assembly vendor ($9.5M YoY); and

Operational excellence breakthrough rollout of world’s first utility-scale hybrid Solar Energy Center >($500M), combining concentrated solar power technology and a natural gas plant for clean power generation, fuel management (75MW).

Automotive Energy E-Commerce IT Solutions Consumer Goods Professional Services Aviation

PROFESSIONAL EXPERIENCE

professional consulting groups, Multiple regions (se based) 2010–2015

Provide contractual business consulting, advisory, financial analysis and project management services for diverse agency clientele. Mastered large projects, aggressive timelines, complex matrix reporting, operational challenges.

Initiated integrated logistics program for warehouse/DC group to optimize inventory levels, rework, and OTC lifecycle; yield $3.5M from automated BOS, pick-n-place, sourcing, inventory management and complexity reduction.

Developed Regional Audit Reviews for energy provider to consolidate SOX and Annual test plans. Streamlined time, cost (120 hrs, $150K/team) through e-work papers (SharePoint sites), uniform policy, deletion of duplicate work.

Contract PM with major appliance manufacturer (4 global sites) for integrated VOC communication program using analytics, speech technology at virtual call centers. Reduced grievances 25%, improved labor-relations and workflow.

Created QC inspection procedures for field assembly work in material handling/packaging client staging center including sampling plan, inspections, damage/rework, and returns process. Drafted QMS for pilot user groups.

Facilitated DOE/Lean Workshops for leadership team of 60: scientists, clinicians and patient care groups rollout of pill dispensing machine (medical equipment supplier) to reduce dosage error, ergonomics issues, in-transit time.

Developed RPI sessions for university-hospital travel nurses to address quality, retention, staffing. Created A3, KPIs for effective nurse-to-patient ratio (92%). Improved critical care time 25%, satisfaction 30bps; schedules (15%).

FPL Group (NextEra Energy), Juno Beach, FL 2008 –2010

Fortune 500 Energy - Renewable/Utility Company (Deming Award).

Senior Manager, Corporate Operational Excellence – Strategy, Policy and Business Improvement

Led OE initiatives at regulated /non-regulated powerplants. Specialty: Renewable energy (solar, wind) entire value chain: research, design, develop and delivery of streamlined, efficient, optimized process/systems($50M-$900M sites)

Led Transformation, Recovery and Breakthrough Teams in continuous improvement, all value chain stage-gates: Portfolio strategy, feasibility, valuation, technology, R&D, purchasing, integration, E&C, O&M (750MW, 6 sites, 270K homes).

Turnaround & Recovery Teams (60-Days, $80M), Lean/Improvements ($120M target), and Innovations ($55M).

Managed, mentored and deployed cross-function projects, regulated and unregulated operations (16 teams, 8 divisions, >$125M): Nuclear, Power Marketing, Distribution, PGD, Customer Service, Supply Chain, Audit, Environmental.

Introduced innovative process, product and market solutions using Lean methods, IE, Six Sigma, FMEA problem solving, tollgate reviews, SPC, TPS for Engineering & Construction, PLUS (Permitting, Land Use, Siting) and Operations.

Rollout Lean Program to Site Quality, ISC and EPC contract teams (10) to improve weight, footprint, WC costs for assembly and build solutions (frames, piping, mirror installs). Reduced motion, machinery, transport, materials, wait time.

Steered Engineering, Transmission and Outside Services teams for project full cycle: identify, plan, implement, monitor/control, tracking Scope, Schedule, Resource, Risk & Cost using real-time estimating and methods analysis tools.

Developed Time & Motion study for solar collector process analysis to reduce field cost ($4M), improve efficiency (36%) automate workflow; improve team collaboration (QC circles) and safety issues (zero OSHA incidents).

Introduced state-of-art Audio/Video tools (PC & mobile) to record/cross-train teams; reduce variability MH’s (65%), Set Baseline/Takt time, NVA/% efficiency, stable schedules; 2 concurrent methods (150 laborers, 320 samples, 6800 frames)

Drove Response & Recovery root cause and impact analysis for out-of-tolerance conditions (16 days ‘stop work’) due to POD frame/mirror refraction. Conducted Laser tests; NREL inspection of geometric error, failed detectability, COPQ.

Created enterprise common practices, project tracking, performance metrics, SOPs, lessons learned and financial reporting systems for all manufacturing/transactional improvement work; 280 leaders ($250M benefits, 300 projects)

Selected by executives for elite panel to develop, deliver and set controls for rigorous, revamped six sigma quality “Quest for Best” certification program (582GB, 173BB, 24MBB, 171 YB cumulative). Dedicated >400 hours/all units.

the Home Depot, Atlanta, GA 2002 – 2008

International residential/commercial DIY home improvement retailer and installed sales service provider

Director, Business Process Improvement – Store Support Center

Oversee Strategic Operating and Resource Plans in core business areas to identify, select and deploy optimal projects/programs, and attract/develop top talent to support initiative 10/10/10% “faster, fewer, cheaper” targets.

Established Monthly, Quarterly, Annual P&L Operating Reviews, Financial Analysis, Fees/Billing, Balanced Metrics, Performance and Program Tollgates in 12 specialty legal practice areas, 5 services departments ($225M G&A, 270 staff).

Created integrated Budgets, Forecasts and Strategic/Hoshin Plan (12 department) reviews for aligning performance, policy, controls, due diligence and real-time reporting for GL, PL/BS, CF and OTC, PTP cycle target achievement plans.

Managed 18-22 projects per year. Led critical high-dollar enterprise initiatives with significant public relation, brand, EH&S, stockholder effect, netting multi-year CAPEX, 16 EVPs’/Ps divisions - 9.8% budgets, 33% schedule reduction, 100% completion.

Designed Knowledge Management Center databases using Documentum/E-room and SharePoint architecture for ERP collaboration, centralization, integration and safekeeping of 100,000+ critical sources; shared best practices, 16 divisions.

Mentored comprehensive risk management program to maximize store recovery of property damage losses caused by 3rd party contractor/delivery. Improved eligible claims (70%), amount per claim (22%) and aged recoveries >180 Days.

Led aircraft fleet utilization, travel performance, options and pricing study for senior executive officers and BOD, using technical, FAA regulatory, predictive and operational analysis for domestic (158%) and worldwide (300%) travel growth.

Provided technical leadership (370 personnel, all levels, staff/field) for advanced statistical applications, Lean principles, quantitative analysis, graphics, financial valuations for various process engineering, problem solving methods: DMAIC, DFSS (Six Sigma), DOE, LEAN, Kaizen, 5-S, TPS, CAP, TOCI, PDCA, AQPQ, 8D, TRIZ, QFD, ISO 9001.

Spearheaded Enterprise Records & Electronic Content state-of-art program for SOX, SEC, FRCP-compliant archive, destruction (1500 stores, 20K users, 450K pieces media). Mitigated legal e-discovery. Saved IT costs; rid servers, tapes.

Amazon.com, Seattle, WA 2000 – 2002

Leading global online e-Commerce retailer for BTB, BTC sales.

Master Black Belt, Senior Manager – Operations, S. Atlanta, GA

Led OE operations in distribution center (500,000 SF) for customer order fulfillment. Managed multiple teams in value chain - receiving to delivery. Matrix report to GM, COO on performance execution to customer-centric plans.

Developed and implemented robust operational platform for fast-paced distribution center adopting state-of-art fulfillment process and systems using CRM methods, robotics technology for commerce, content and collaboration.

Led 4 Core Program Areas of multi-million dollar P&L: Cycle Time Reduction, Inventory Control, Damage Rework and Dock-to-Putaway; developed 3 MBBs, 10BBs, many SMEs on multiple cross-DC projects using handheld RF UNIX technology.

Created Customer Performance Dashboard for real-time reporting in 6 KPI areas: financial, merchandise, selling, support, customer service, and channel volume for managing and forecasting qualitative and quantitative results and changes.

Implemented FMS and processes for throughput efficiency, targeted 73% unsellable inventory>30 days due to damaged goods, routing errors, bottlenecks. Fixed prime/reserve stacking, floor utilization, RTS conveyors; jams, aging, picking issues.

Introduced various Robust Lean Tools: VSM, Visual Factory, 5S, SPC, KanBan, GEMBA, pick-n-place automation, ebin ID.

NCR Corporation, Dayton, OH (Malcolm Baldrige Quality Award) 1998 – 2000

Manufacturer of scalable technology solutions for Retail POS self check-out, Financial ATM/Kiosks, Data Warehousing markets

Senior Manager – Quality Retail Systems Analysis

Oversaw all quality process engineering solutions, financial validation, and project execution for global operations programs. Included point-of-sale, software, store automation, financial solutions, Teradata deployment interfaces.

Ford Motor Co., Dearborn, MI 1991 – 1998

Worldwide Automotive manufacturing, sales, distribution, service, and financing.

Challenging, developmental positions, field/staff, handling finance, accounting, budgets, estimating, reporting, planning, special studies: Product Development, Operations, Purchasing, Marketing, Customer Service and Treasury. Experienced Black Belt. Systems Knowledgeable in WERS, CAPS, CPARS, CAPA, CMMS, GPDS, WIPS, Team Center.

Senior Manager, Warranty Analysis (1997-1998)

Manager, Economics Evaluation & Supplier Analysis - NAAO (1996-1997)

Senior Analyst, (QMP) Quality, Manufacturing & Procurement Programs (1995-1996)

Senior Analyst, Program Planning & Analysis - Global Powertrain Finance (1993-1995)

Division Finance R&D Analyst, Product Engineering Office (1992-1993)

Specialist, Investment & Profits Analysis - Controllers’ Office (1991-1992)

EDUCATION & TECHNICAL EXPERT CERTIFICATIONS

MBA, Graduated Honors, Accounting & MIS, Wayne State University, Detroit, MI

BSBA, Graduated Honors, Finance & Economics, University of Michigan-School of Business, Ann Arbor/Dearborn, MI

PMP (Project Management Professional) – Home Depot, Project Management Institute 2015

PgMP (Program Management Professional) – Home Depot, International Learning Institute 2015

MBB (Master Black Belt, Six Sigma) - Oriel Joiner, PricewaterhouseCoopers 2000

BB (Black Belt, RDFSS, Six Sigma) - Oriel Joiner, BMG, Six Sigma Institute 1998

Lean Enterprise (Trained) - Ford Motor Company Learning Center, Automotive Technology Institute 1997

KF (Kaizen Facilitator) - Ford Motor Company Learning Center, Automotive Technology Institute 1996

CMA (Certified Management Accountant) - Ford Motor, Institute of Management Accountants 1994

PPL_SEL (Licensed Private Pilot Single Engine Land) - Federal Aviation Administration 1990

Trained in Excel, Word, PowerPoint, Minitab, JMP, SAP, MS Project, Dynamics, Power Steering, Oracle, Adobe, Visio, TeamConnect, SharePoint, Hyperion, iGrafx, Publisher, Peachtree Financials, Charisma, Lexis-Nexis, Stat-Ease, OneNote

VOLUNTEER WORK - PROFESSIONAL

ASQ International Awards Quality Judge on prestigious panel (686 applicants) for selection Best Team & Project. Thousands private, public, non-profit organizations. Devoted > 300 hours criteria, scoring method, final presentations.

Emergency Preparation & Response Leader trained in FEMA nationally recognized emergency management NGO Incident Command Systems (ICS), for plan/execution at staging centers. Department of Homeland Security compliant.



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